Hillingdon Council
Civic Centre High Street, Uxbridge,
London, UB8 1UW,
United Kingdom
London, UB8 1UW,
United Kingdom
44 30 0123-1384
Government
Hillingdon Council Technographics
Hillingdon Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Hillingdon Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2531 Hillingdon Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Hillingdon Council has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2023, Oracle Cloud HCM Absence Management for Absence and Leave Management in 2021, Iken Cloud for Case Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Hillingdon Council is running and its propensity to invest more and deepen its relationship with Oracle , Cornerstone OnDemand , Eploy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Hillingdon Council revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hillingdon Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Hillingdon Council Tech Stack and Enterprise Applications
Hillingdon Council ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Oracle E-Business Suite | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2023 | 2024 |
In 2023 Hillingdon Council implemented Oracle Cloud ERP, deploying Oracle Fusion Applications as its ERP Financial platform. The migration from Oracle E-Business Suite R12 to Oracle Cloud ERP centralized core finance processing for the council and established a cloud native foundation for financial control and reporting.
The Oracle Cloud ERP rollout concentrated on core financial capabilities including general ledger controls, maintaining the chart of accounts, journal administration and month end close orchestration. Budgeting and forecasting workflows were implemented alongside Collaborative Planning based processes, supporting annual medium term financial forecasting MTFF, annual outturn, and detailed monthly salaries budgeting calculators, with bespoke XML forms, model mapping, views and dashboard reporting configured to align with council finance workflows.
Operationally the deployment coexisted with ongoing Oracle R12 administration during transition and integrated with Collaborative Planning CP as the budgeting and forecasting front end, managing over 300 CP users. Go live and stabilization were supported by an Oracle Fusion systems administration team, with systems admin training on Oracle Fusion Cloud and interim finance systems resource providing hands on go live support and configuration adjustments.
Governance and process changes emphasized end to end process development, journal and month end governance, user training, and workflow reporting to support fiscal controls. Monthly monitoring and forecasting cadence was formalized, with CP made available to users within one working day of the prior months GL close, and ongoing support activities focused on sustaining chart of accounts accuracy, reporting cadence and system administration.
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Hillingdon Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM Absence Management | Absence and Leave Management | HCM | n/a | 2021 | 2022 |
In 2021, Hillingdon Council implemented Oracle Cloud HCM Absence Management to consolidate absence and payroll-related processes across council services. The initial engagement was a post-go-live stabilization effort where an Oracle Cloud Payroll Consultant re-joined to review the system build and address issues after the council had been live for six months.
The Oracle Cloud HCM Absence Management deployment included migration to Oracle seeded Absence and Pension functionality, a rebuild of OTL Time and Labor that covered design, user acceptance testing and rollout, and configuration of Redwood forms with UAT and communications. Spreadsheet Data Loaders HSDL were developed to streamline batch data ingest, and OTBI reports and dashboards were created to support payroll and broader council reporting, all aligned with Absence and Leave Management functional workflows.
Operational coverage spanned Payroll, HR, IT and school services, with explicit activities such as self-service rollout to schools, Schools TUPE migrations and an election migration. The engagement was coordinated with the council support partner Evosys/Mastek and included creation of data load processes and interfaces to preserve payroll and pension feeds during the Absence and Pension migration.
Governance and rollout relied on cross-functional coordination, with the consultant managing design reviews, UAT cycles and communications alongside Payroll, HR and IT stakeholders. The consultant also evaluated additional Oracle Cloud capabilities including Alerts, Connections, Touchpoints, Guided Learning and Journeys for potential phased adoption.
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Applicant Tracking System | HCM |
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2015 | 2015 |
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Applicant Tracking System, Candidate Relationship Management | HCM |
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2020 | 2020 |
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Core HR | HCM |
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2021 | 2022 |
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Payroll | HCM |
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2021 | 2022 |
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Time and Attendance | HCM |
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2021 | 2022 |
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Workforce Scheduling | HCM |
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2014 | 2014 |
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Hillingdon Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Iken | Legacy | Iken Cloud | Case Management | ERP Services and Operations | n/a | 2023 | 2023 |
In 2023, Hillingdon Council implemented Iken Cloud for Case Management to support legal services across the London borough. The move involved transitioning operations from an on premise setup to a cloud-hosted Iken Cloud deployment to support hybrid working and centralise case and document information.
The implementation deployed the Iken Cloud application with inferred use of matter management and time recording capabilities, configured to centralise document indexing, standardise matter lifecycles, and surface live dashboards for operational oversight. Configuration work focused on case workflow orchestration, document management, and time capture controls to improve manager visibility into time recording.
Operational coverage concentrated on the council legal services function, enabling distributed teams across the borough to access a single source of case truth and permitting managers to monitor activity through live dashboards. Integrations were not specified in source material, so the narrative limits system connections to the Iken Cloud application and its internal modules.
Governance and rollout emphasized adoption and performance monitoring, with configuration and access controls aligned to legal services processes and manager reporting needs. Outcomes highlighted in the case study centered on productivity improvements, higher adoption of cloud-hosted case management, and improved performance monitoring through visibility into time recording and dashboarding.
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Field Service Management | ERP Services and Operations |
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2019 | 2019 |
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Hillingdon Council Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Hillingdon Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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Hillingdon Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2016 | 2016 |
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Hillingdon Council EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2023 | 2024 |
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Hillingdon Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2019 | 2019 |
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Hillingdon Council IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Hillingdon Council CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Access Security Brokers (CASB) | CyberSecurity |
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2015 | 2016 |
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IT Decision Makers and Key Stakeholders at Hillingdon Council
| First Name | Last Name | Title | Function | Department | Phone | |
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HR Service Manager | Manager | HR | |
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Head of ICT | Director | Finance | |
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Corporate Director of Finance | Director | Finance | |
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Head of Strategic Finance | Director | Finance | |
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Information Technology Project Manager | Manager | IT | |
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Head of HR | Director | HR | |
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Director of Strategic & Operational Finance | Director | Finance | |
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Head of Human Resources | Director | HR | |
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Head of Technology | Director | IT | |
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HR & Payroll Officer | Manager | HR | |
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Human Resources Business Partner | Manager | HR | |
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Chief Operating Officer | CXO | Operations | |
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Director of Transformation and Business Change | Director | IT | |
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Director of Strategic and Operational Finance | Director | Finance | |
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Systems & Revenues Technical Operational Manager | Manager | IT | |
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Business Manager | Manager | Operations | |
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Apps Being Evaluated by Hillingdon Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hillingdon Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hillingdon Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Hillingdon Council Technographics
Hillingdon Council is a Government organization based in United Kingdom,
with around 2531 employees and annual revenues of $350.0 million.
Hillingdon Council operates a diverse technology stack with applications such as
Oracle Cloud ERP, Oracle Cloud HCM Absence Management and Iken Cloud,
covering areas like ERP Financial, Absence and Leave Management and Case Management.
Hillingdon Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Iken.
Hillingdon Council recently adopted applications including
Oracle Cloud ERP in 2023, Iken Cloud in 2023 and Oracle Cloud EPM in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hillingdon Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Hillingdon Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hillingdon Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.