Sao Paulo, 01042-914, Sao Paulo,
Brazil
Lc Marcon Advogados Associados Technographics
Lc Marcon Advogados Associados Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lc Marcon Advogados Associados and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5200 Lc Marcon Advogados Associados employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lc Marcon Advogados Associados has purchased the following applications: TOTVS RM for ERP Financial in 2010, TOTVS CRM for CRM in 2013, Atlassian Jira Service Desk for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lc Marcon Advogados Associados is running and its propensity to invest more and deepen its relationship with TOTVS , Contentsquare , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lc Marcon Advogados Associados revenues, which have grown to $1.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lc Marcon Advogados Associados intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lc Marcon Advogados Associados Tech Stack and Enterprise Applications
Lc Marcon Advogados Associados ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS RM | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, Lc Marcon Advogados Associados implemented TOTVS RM as its ERP Financial application. The deployment focused on the financial management modules of TOTVS RM to centralize billing, collections and financial planning across the firm.
The implementation operationalized workflows to coordinate an accounts team of 22 people responsible for receiving and recovering court costs and for negotiating receipt and payment deadlines. Functional capabilities implemented included billing analysis and planning, financial analysis of contracts and customer relationships, projection and monitoring of managerial results, and preparation of management reports for executive decision making. These processes were designed to create a sustainable financial cycle through standardized negotiation and regular monitoring of receivables and payables.
TOTVS RM was instrumented to interface with the accounting department, sharing billing and transactional information to assist in the preparation of the balance sheet and DRE and to align operational ledger inputs with managerial reporting. That information flow supported month to month projection reviews and enabled the finance team to change strategy during the month based on monitored managerial results.
Governance and workflow changes included formalizing negotiation and reporting processes, instituting monthly projection reviews, and producing recurring management reports used by leadership for tactical adjustments. The implementation positioned TOTVS RM as the core ERP Financial system underpinning finance, accounting and management reporting functions within the company.
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ERP Financial | ERP |
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2012 | 2012 |
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Lc Marcon Advogados Associados CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TOTVS | Legacy | TOTVS CRM | CRM | CRM | n/a | 2013 | 2013 |
In 2013, Lc Marcon Advogados Associados implemented TOTVS CRM, deploying the TOTVS CRM application within its enterprise CRM footprint. This implementation was aligned to the CRM category and established a platform for contact management, opportunity tracking, and case or client interaction workflows typical of CRM systems.
The program included elaboration, implementation and management of a virtualization project spanning more than six environments, implemented on Linux Virtual Box. The virtualization architecture hosted discrete instances for RM - Totvs, BI, EDI, WEB and CRM, creating a multi-environment topology that supported isolated application stacks and consolidated infrastructure management for the CRM instance.
Functional coverage for TOTVS CRM emphasized standard CRM capabilities, with configuration work to enable data flows between CRM and the BI and EDI environments listed in the project scope. Operational responsibility and usage extended into financial, HR and technical teams, reflecting cross functional access and shared data requirements between CRM, RM Totvs and business intelligence components.
Governance activities centered on ongoing management of the virtualized environments and included risk management processes alongside financial, HR and technical controls. The implementation narrative documents sustained operational oversight, technical governance and environment lifecycle management for the TOTVS CRM deployment within the larger virtualized application estate.
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Customer Experience | CRM |
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2021 | 2021 |
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Lc Marcon Advogados Associados ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021 Lc Marcon Advogados Associados deployed Atlassian Jira Service Desk as an IT Service Management solution. The implementation is delivered as a customer-facing service portal embedded on the company website, positioning Atlassian Jira Service Desk to capture external support requests and provide self-service access for banking and financial services clients.
Configuration centers on standard IT Service Management functional modules, including incident management, service request fulfillment, knowledge base driven self-service, request type classification, and SLA rule enforcement. Workflows and automation were applied to route tickets, escalate by priority, issue status notifications, and enforce response SLAs, with the full application name Atlassian Jira Service Desk used to manage ticket lifecycle and customer communications.
Operational coverage focuses on client-facing support intake and internal triage across customer service and IT operations, with governance structured around request prioritization, SLA monitoring, and knowledge management processes. Deployment as a website-integrated portal implies a web-based service desk architecture that centralizes digital channel intake and standardizes support workflows.
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Lc Marcon Advogados Associados PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Lc Marcon Advogados Associados IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Lc Marcon Advogados Associados
Apps Being Evaluated by Lc Marcon Advogados Associados Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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