Leadclosure Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Leadclosure and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Leadclosure employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leadclosure has purchased the following applications: Stripe Payments for Payment Processing in 2023, Desku for Customer Support in 2022, HostGator for Application Hosting and Computing Services in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leadclosure is running and its propensity to invest more and deepen its relationship with Stripe , PayU , Chargebee or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leadclosure revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leadclosure intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Stripe | Legacy | Stripe Payments | Payment Processing | ERP Financial Management | n/a | 2023 | 2023 |
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Payment Processing | ERP Financial Management |
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2023 | 2023 |
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Subscription and Recurring Billing | ERP Financial Management |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Desku | Legacy | Desku | Customer Support | CRM | n/a | 2022 | 2022 |
Leadclosure implemented Desku in 2022 and is using Desku on their website as a cloud-hosted Customer Support application to manage web-originating customer inquiries. Desku is positioned to handle front-line support workflows for Leadclosure, enabling an integrated web widget experience that captures tickets and customer context directly from the company website.
The deployment emphasizes typical Customer Support capabilities, including ticketing and case management, a web-embedded support widget for real-time inquiry capture, a knowledge base for self-service content, and basic automation for routing and canned responses. Configuration appears proportionate to a 10 person professional services firm, with agent roles, tagging and workflow rules used to triage inbound requests and maintain response consistency across channels.
Operational coverage is focused on customer-facing functions, consolidating support activity through the Desku application on the website and channeling email and web interactions into a single system of record. Governance is likely lightweight and operationally driven, with centralized admin configuration and iterative agent onboarding to adjust workflows and response templates as support needs evolve.
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Tag Management | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HostGator | Legacy | HostGator | Application Hosting and Computing Services | IaaS | n/a | 2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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