Amsterdam, 1082 ME,
Netherlands
LeasePlan Bank Technographics
LeasePlan Bank Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LeasePlan Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8416 LeasePlan Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LeasePlan Bank has purchased the following applications: Oracle Flexcube for Core Banking in 2012, Hotjar for Customer Experience in 2020, Microsoft Azure Monitor for Application Performance Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LeasePlan Bank is running and its propensity to invest more and deepen its relationship with Oracle , Five Degrees , Contentsquare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LeasePlan Bank revenues, which have grown to $2.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LeasePlan Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LeasePlan Bank Tech Stack and Enterprise Applications
LeasePlan Bank ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Flexcube | Core Banking | ERP Services and Operations | n/a | 2012 | 2012 |
In 2012, LeasePlan Bank implemented Oracle Flexcube as its Core Banking application. The engagement in the Netherlands concentrated on onsite implementation support and bespoke reports development for LeasePlan Bank, aligning the Oracle Flexcube deployment with operational reporting requirements.
Implementation work centered on Oracle Flexcube configuration and reporting capabilities, with explicit delivery of custom reports and operational extracts. The Oracle Flexcube implementation covered standard Core Banking functional terminology such as account lifecycle reporting, transaction posting feeds, and product configuration controls, while the primary deliverable set emphasized report design, data mapping and scheduled report jobs.
Operational coverage targeted banking operations, finance and compliance reporting teams at LeasePlan Bank in the Netherlands, with reports developed to feed regulatory, management and operational workflows. The engagement maintained an onsite presence for close collaboration with in-house business users and data owners, enabling iterative requirements refinement for report formats and data reconciliations.
Governance activities included knowledge transfer and handover of reporting artifacts to internal teams, documentation of report specifications and acceptance criteria, and coordination with LeasePlan Bank operations for deployment and scheduled runbook execution. The implementation support role focused on embedding Oracle Flexcube reporting into existing operational processes and ensuring continuity of report delivery post-handover.
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Core Banking | ERP Services and Operations |
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2015 | 2015 |
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LeasePlan Bank CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2020 | 2020 |
In 2020, LeasePlan Bank deployed Hotjar on its customer-facing website to capture user behavior and qualitative feedback. The deployment uses Hotjar in the Customer Experience category to instrument page-level analytics, focusing on session recordings, heatmaps, and on-page feedback capture across web properties. Implementation scope is limited to public site pages and customer journeys rather than backend or core banking systems.
Architecture relies on client-side JavaScript instrumentation, delivering event-level interaction data and aggregated behavioral signals into Hotjar for analysis by digital product and marketing stakeholders. Functional capabilities implemented align with standard Customer Experience workflows and include session replay, heatmaps, funnel analysis and on-page polls or feedback widgets. Operational governance considerations emphasize privacy and data retention controls that are consistent with Hotjar’s masking and configuration options for session recording tools.
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Marketing Analytics | CRM |
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2020 | 2020 |
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LeasePlan Bank ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Monitor | Application Performance Management | ITSM | n/a | 2021 | 2021 |
In 2021, LeasePlan Bank deployed Microsoft Azure Monitor for Application Performance Management on its public website. The implementation focuses on instrumenting the bank website to collect telemetry, metrics, and logs from user-facing pages and backend endpoints, using Microsoft Azure Monitor as the central Application Performance Management tool.
Configuration work included instrumentation for real time metric collection, centralized log analytics and alert rule configuration consistent with Application Performance Management practices. The deployment leverages telemetry aggregation, dashboarding and incident alerting capabilities native to Microsoft Azure Monitor, with implementation details geared toward observability of HTTP response times, error rates and resource utilization.
Operational coverage is concentrated on the website and supporting web operations and IT operations teams, with telemetry flowing from the site into Azure Monitor workspaces for ongoing analysis. Governance was structured around alert thresholds and operational playbooks to route performance incidents to the bank’s incident response workflows, formalizing monitoring ownership and escalation paths for web operations.
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IT Service Management | ITSM |
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2019 | 2019 |
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LeasePlan Bank TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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Governance, Risk and Compliance | TRM |
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2018 | 2018 |
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LeasePlan Bank IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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LeasePlan Bank CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at LeasePlan Bank
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by LeasePlan Bank Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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