AI Buyer Insights:

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● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

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● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

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● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

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● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

LeasePlan Sweden
Location
Rasundavagen 4,
Solna, 169 67,
Sweden
Website
https://www.leaseplan.se/
Phone
46 8-470-26-00
Artw industry
Automotive
Employee
Revenue

LeasePlan Sweden Technographics

LeasePlan Sweden Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by LeasePlan Sweden and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 LeasePlan Sweden employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that LeasePlan Sweden has purchased the following applications: Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018, ImBox Case Management for Case Management in 2024, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems LeasePlan Sweden is running and its propensity to invest more and deepen its relationship with Microsoft , Amazon Web Services (AWS) , ImBox Sweden or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing LeasePlan Sweden revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LeasePlan Sweden intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

LeasePlan Sweden Data, Technology Stack, and Enterprise Applications
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Azure Cloud Services Application Hosting and Computing Services IaaS n/a 2018 2018
Application Hosting and Computing Services IaaS 2020 2020
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ImBox Sweden Legacy ImBox Case Management Case Management ERP Services and Operations n/a 2024 2024
In 2024, LeasePlan Sweden implemented ImBox Case Management as a CRM and customer service solution in Sweden. The deployment combined ImBox Case Management with ImBox AI chatbot functionality to automate first line responses in customer chat, with the chatbot handling roughly 75 to 80 percent of incoming chat queries and improving 24/7 availability. The implementation centered on case intake and automated chat triage capabilities within ImBox Case Management, routing AI handled contacts into ticket creation and escalation queues when required. Configuration emphasized conversational AI triage, automated response templates, and handoff rules to move complex cases to human agents, preserving agent context and case history inside the case management record. Operational coverage was focused on the customer service organization in Sweden, with the ImBox AI chatbot integrated directly into chat channels to provide continuous availability and reduce agent workload. The vendor case materials describe a CRM oriented rollout that positioned ImBox Case Management as the primary system for first contact resolution and agent offload through AI driven chat handling. Governance shifted toward AI first triage and defined escalation workflows for cases that require human intervention, aligning agent responsibilities to handle escalated cases and exceptions. Outcomes explicitly reported in the source include faster customer responses and measurable agent offload through the ImBox AI chatbot and chat automation, with improved around the clock accessibility for customers.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Automation CRM 2017 2017
Tag Management CRM 2016 2016
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Web Gateways (SWG) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at LeasePlan Sweden
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by LeasePlan Sweden Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD LeasePlan Sweden Technographics

LeasePlan Sweden is a Automotive organization based in Sweden, with around 150 employees and annual revenues of $200.0 million.

LeasePlan Sweden operates a diverse technology stack with applications such as Microsoft Azure Cloud Services, ImBox Case Management and Microsoft 365, covering areas like Application Hosting and Computing Services, Case Management and Collaboration.

LeasePlan Sweden has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft and ImBox Sweden.

LeasePlan Sweden recently adopted applications including ImBox Case Management in 2024, Microsoft 365 in 2021 and Amazon EC2 in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of LeasePlan Sweden’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates LeasePlan Sweden’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete LeasePlan Sweden technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.