AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

LegalShield Tech Stack and Enterprise Applications

ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Oracle JD Edwards EnterpriseOne Workday Financial Management ERP Financial ERP Financial Management n/a 2016 2017
In 2016, LegalShield implemented Workday Financial Management as a core component of a cloud-first ERP Financial deployment, replacing Oracle JD Edwards EnterpriseOne to modernize payroll and reporting. The move addressed new payroll reporting standards and the need to support LegalShield’s multilevel sales and unique commission structures across the United States and Canada. The deployment of Workday Financial Management was delivered in concert with Workday HCM, Workday Payroll for the US, Planning, Recruiting, Time Tracking, Expenses, Procurement, and Workday Adaptive Planning, with HCM live in November 2016 and Financials in January 2018. Configuration focused on general ledger, accounts payable, purchasing, and a consolidated chart of accounts, while Adaptive Planning was integrated to enable continuous budgeting, scenario planning, and version control. Architecturally the program used a cloud-based Workday environment with one database, one security model, and unified reporting to simplify access and governance, and integrated single sign-on via Okta to enable secure mobile access. Operational coverage included corporate finance and accounting, payroll and benefits administration, and shared services across LegalShield’s US and Canadian operations, while also supporting provider law firm access and rapid setup for acquired entities. Governance and rollout emphasized module ownership and peer training, with one accounting subject matter expert per module developing and cascading knowledge to the broader team. Financial close and approval workflows were instrumented in Workday to replace manual, spreadsheet-based processes, and the program phased payroll conversion by March 2017 while stabilizing financial reporting throughout 2018 prior to Adaptive Planning adoption in 2019. LegalShield documented explicit outcomes tied to the Workday Financial Management implementation, including cutting financial close time in half, materially improving reporting accuracy, enabling the company to move 550 employees to work from home within three weeks while the accounting team shifted to remote operation in less than a day, and supporting additional revenue growth with only two incremental accounting hires. Workday Financial Management, within the unified ERP Financial estate, reduced manual reconciliations, improved accountability through integrated budgeting and reporting, and accelerated onboarding of payroll and financial processes for acquisitions.
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday HCM Core HR HCM n/a 2016 2016
In 2016, LegalShield implemented Workday HCM to centralize Core HR functions across its United States operations. The deployment targeted a single cloud-based human capital management platform to consolidate employee master data for roughly 4,000 employees and to standardize HR workflows across the organization. The implementation of Workday HCM emphasized Core HR capabilities including employee records management, organizational and position management, onboarding lifecycle support, absence tracking, and role-based security for HR data. Workday HCM was configured to support internal communications workflows, enabling targeted employee notifications, structured HR announcements, and centralized distribution of policy and benefits communications. Operational ownership rested with HR and People Operations teams, with Communications teams engaged for message design and rollout sequencing. The architecture followed a cloud SaaS model with Workday HCM serving as the authoritative system of record for headcount, organizational hierarchy, and workforce profile information used by downstream HR processes. Governance activities focused on centralizing HR data stewardship, defining role-based access controls, and instituting phased adoption with communications-led change management to align HR, talent, and employee services processes. The deployment prioritized configuration over custom extensions to maintain alignment with Workday HCM Core HR best practices and to support ongoing operational governance.
Recruiting, Applicant Tracking System HCM 2019 2019
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Localize Corporation Legacy Localize Translation Natural Language Processing AI-Powered Application n/a 2021 2021
In 2021, LegalShield deployed Localize Translation on its website. Localize Translation is a Natural Language Processing application used to provide real-time translation and content localization across customer-facing pages, enabling language detection and centralized translation management for multilingual site experiences. The implementation concentrated on front-end content translation and runtime localization to support marketing and customer experience functions, bringing translated UI and content to visitors without wholesale backend replacement. Configuration emphasized translation asset management and consistent string handling to preserve legal and service messaging across languages. Architecturally the rollout layered a runtime translation layer into the website front-end, combined with a management console and translation memory to coordinate canonical strings and iterative updates. Operational coverage focused on content owners and localization teams who govern translation workflows and review cycles within Localize Translation, with an iterative page-by-page rollout to limit site disruption. Integrations are limited to the website content delivery and front-end stack to enable localized rendering and automated content extraction for translation, while governance concentrated on centralized translation asset control and staged release processes.
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2020 2020
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2020 2020
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Tracking and Recording CRM 2020 2020
CRM CRM 2015 2015
Customer Experience CRM 2018 2018
Customer Experience CRM 2019 2019
Customer Experience CRM 2023 2023
Marketing Analytics CRM 2013 2013
Marketing Analytics CRM 2015 2015
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2015 2015
Marketing Automation CRM 2019 2019
Marketing Automation CRM 2020 2020
Sales Automation, CRM, Sales Engagement CRM 2021 2021
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2013 2013
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2012 2012
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2016 2016
Content Delivery Network IaaS 2019 2019
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2018 2018

IT Decision Makers and Key Stakeholders at LegalShield

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by LegalShield Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LegalShield IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LegalShield digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD LegalShield Technographics
LegalShield is a Professional Services organization based in United States, with around 4000 employees and annual revenues of $2.50 billion.
LegalShield operates a diverse technology stack with applications such as Workday Financial Management, Workday HCM and Localize Translation, covering areas like ERP Financial, Core HR and Natural Language Processing.
LegalShield has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Workday and Localize Corporation.
LegalShield recently adopted applications including Talkdesk CX Cloud in 2023, Localize Translation in 2021 and Kibo Unified Commerce in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LegalShield’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates LegalShield’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LegalShield technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.