Leroy Merlin Italia
Leroy Merlin Italia Technographics
Leroy Merlin Italia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Leroy Merlin Italia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Leroy Merlin Italia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Leroy Merlin Italia has purchased the following applications: Oracle Cloud ERP for ERP Financial in 2021, Docebo LMS for Learning and Development in 2022, Oracle Retail (ex Retek) for Retail Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Leroy Merlin Italia is running and its propensity to invest more and deepen its relationship with Oracle , PayPal , Stripe or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Leroy Merlin Italia revenues, which have grown to $1.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Leroy Merlin Italia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Leroy Merlin Italia Tech Stack and Enterprise Applications
Leroy Merlin Italia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud ERP | ERP Financial | ERP | n/a | 2021 | 2022 |
In 2021 Leroy Merlin Italia implemented Oracle Cloud ERP to address ERP Financial requirements supporting sales administration and accounting reconciliation workflows. The deployment concentrated on financial operations related to active invoicing, intercompany billing, and customer ledger processes across the organization.
Configuration work emphasized Accounts Receivable workflows, customer ledger monitoring, intercompany invoicing controls, monthly provisions for active revenue and the Accounting Reconciliations functional area within Oracle Cloud ERP. The project included implementation of system developments used by the sales area and designated key user responsibilities for accounting reconciliations.
Integrations focused on linking Oracle Cloud ERP financial ledgers with sales systems and intercompany billing channels to enable reconciliation of active invoicing accounts and automated posting of provisions. Implementation activities involved participation in meetings with both Italian and foreign consultants and a named contact for streamlining active invoicing processes.
Operational scope covered the sales administration team and finance functions coordinating with other business units of the group from Rozzano, Lombardy, Italy, with emphasis on reconciliation workflows and customer ledger monitoring. Governance relied on Key Users in the Accounting Reconcilations area to validate configurations, drive reconciliation testing and support rollout across intercompany processes.
|
 |
|
|
Payment Processing | ERP |
|
2017 | 2017 |
|
|
|
|
|
Payment Processing | ERP |
|
2019 | 2019 |
|
Leroy Merlin Italia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Docebo | Legacy | Docebo LMS | Learning and Development | HCM | n/a | 2022 | 2022 |
In 2022, Leroy Merlin Italia deployed Docebo LMS to support its Learning and Development agenda and made the Docebo LMS available on the company website for direct learner access. The implementation targets employee learning delivery for the retailer and aligns an online course experience with the organization’s corporate site presence.
The Docebo LMS implementation centers on core learning management capabilities including a centralized course catalog, learner enrollment and progress tracking, assessment and certification workflows, and reporting functionality. The deployment supports standard e-learning content formats and typical learning automation such as content versioning, role-based access to courses, and scheduled training assignments to maintain operational learning cycles.
Operational coverage extends across HR-led training and store operations learning for Leroy Merlin Italia’s workforce of approximately 8,500 employees in Italy, with the Docebo LMS surfaced through the public website to simplify user access. Integration details beyond the website embedding were not specified, so the implementation narrative focuses on the LMS delivery channel and its role in employee learning and onboarding processes.
Governance is organized around centralized administration for course lifecycle management and compliance tracking, with training teams controlling content publication, learner segmentation, and reporting cadences. The Docebo LMS on the website functions as the primary delivery layer for Learning and Development, enabling structured course management and user-facing content access under HR and training oversight.
|
|
|
|
|
Recruiting, Applicant Tracking System | HCM |
|
2019 | 2019 |
|
Leroy Merlin Italia ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Retail (ex Retek) | Retail Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Leroy Merlin Italia implemented Oracle Retail (ex Retek) as part of a coordinated multinational rollout across France, Italy, Spain, Poland, Greece and Portugal. The engagement centered on Oracle Retail (ex Retek) within the Retail Management category to support omnichannel supply chain and store operations for the company.
The implementation focused on typical Retail Management functional capabilities, including merchandise and assortment planning, inventory and replenishment planning, pricing and promotion management, and omnichannel order management and order orchestration. Configuration work emphasized demand forecasting and replenishment rule sets, store allocation logic, and central merchandise planning workflows to align inventory flow across channels.
Operational scope extended to supply chain, merchandising, store operations and online channel workflows across the named European markets, with the deployment positioned as an Oracle Retail ERP foundation for omnichannel inventory visibility and order fulfillment orchestration. Integrations emphasized cross-functional process alignment rather than specific point-to-point system names.
Governance and rollout were led by a Supply Chain Business Director who organized a team of Business Process Owners and international Business Experts to define and implement omnichannel Supply Chain processes. The implementation established international business process ownership and standardized supply chain workflows across markets to align retail operations under the Oracle Retail (ex Retek) Retail Management platform.
|
Leroy Merlin Italia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2018 | 2018 |
|
|
|
|
|
Chatbots and Conversational AI | AI-Powered Application |
|
2021 | 2021 |
|
Leroy Merlin Italia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Collaboration | Collaboration |
|
2019 | 2019 |
|
|
|
|
|
Collaboration | Collaboration |
|
2020 | 2020 |
|
Leroy Merlin Italia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2021 | 2021 |
|
Leroy Merlin Italia eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2019 | 2019 |
|
|
|
|
|
Personalization and Product Recommendations | eCommerce |
|
2020 | 2020 |
|
Leroy Merlin Italia SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Allocation and Replenishment | SCM |
|
2015 | 2015 |
|
|
|
|
|
Demand Forecasting and Planning | SCM |
|
2022 | 2022 |
|
|
|
|
|
Logistics Management | SCM |
|
2020 | 2020 |
|
|
|
|
|
Order Management | SCM |
|
2019 | 2019 |
|
|
|
|
|
Supply Chain Management | SCM |
|
2023 | 2023 |
|
|
|
|
|
Warehouse Management | SCM |
|
2019 | 2019 |
|
Leroy Merlin Italia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Call Center, Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Data Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Engagement | CRM |
|
2016 | 2016 |
|
|
|
|
|
Customer Experience | CRM |
|
2017 | 2017 |
|
|
|
|
|
Customer Experience | CRM |
|
2019 | 2019 |
|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2015 | 2015 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Analytics, Data Management Platform | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Partner Relationship Management | CRM |
|
2021 | 2021 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
|
|
|
|
Tag Management | CRM |
|
2016 | 2016 |
|
Leroy Merlin Italia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2014 | 2014 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
Leroy Merlin Italia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Treasury Management | TRM |
|
2017 | 2018 |
|
Leroy Merlin Italia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Apps Development | PaaS |
|
2017 | 2017 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Leroy Merlin Italia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2012 | 2012 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
IT Decision Makers and Key Stakeholders at Leroy Merlin Italia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
|
|
CEO | CXO | Finance | |
|
|
|
IT Project Manager | Manager | IT | |
|
|
|
IT Digital Manager | Manager | IT | |
|
|
|
Supply Chain Director | Director | Supply Chain | |
|
Apps Being Evaluated by Leroy Merlin Italia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Leroy Merlin Italia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Leroy Merlin Italia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Leroy Merlin Italia Technographics
Leroy Merlin Italia is a Retail organization based in Italy,
with around 8500 employees and annual revenues of $1.60 billion.
Leroy Merlin Italia operates a diverse technology stack with applications such as
Oracle Cloud ERP, Docebo LMS and Oracle Retail (ex Retek),
covering areas like ERP Financial, Learning and Development and Retail Management.
Leroy Merlin Italia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and Docebo.
Leroy Merlin Italia recently adopted applications including
RELEX Supply Chain in 2023, Docebo LMS in 2022 and RELEX Demand Planning in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Leroy Merlin Italia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Leroy Merlin Italia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Leroy Merlin Italia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.