Liberty Latin America Technographics
Liberty Latin America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Liberty Latin America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11900 Liberty Latin America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Liberty Latin America has purchased the following applications: Cisco Webex Meetings for Audio Video and Web Conferencing in 2021, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2022, New Relic APM for Application Performance Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Liberty Latin America is running and its propensity to invest more and deepen its relationship with Cisco Systems , Salesforce , New Relic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Liberty Latin America revenues, which have grown to $4.80 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Liberty Latin America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Liberty Latin America Tech Stack and Enterprise Applications
Liberty Latin America Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2021 | 2021 |
In 2021, Liberty Latin America deployed Cisco Webex Meetings. Liberty Latin America uses Cisco Webex Meetings for Audio Video and Web Conferencing to support corporate communications and collaboration, and the application is surfaced on the company website to provide browser based meeting access and public facing conferencing entry points. The deployment positions Cisco Webex Meetings as the core meeting layer for video and audio conferencing across internal teams and external stakeholders in the Communications industry.
The implementation leverages Cisco Webex Meetings capabilities typical of the Audio Video and Web Conferencing category, including video and audio streams, screen sharing, meeting recording, scheduling workflows, and participant management, with the Cisco Webex Meetings application orchestrating join flows and moderation controls. Operational scope centers on web embedded conferencing on the corporate site to enable both employee collaboration and external engagements, while governance is applied through access controls, role based meeting roles, and policy driven moderation to align conferencing use with corporate communications processes.
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Liberty Latin America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2022 | 2022 |
In 2022 Liberty Latin America implemented Salesforce Sales Cloud. The deployment uses Salesforce Sales Cloud as a cloud SaaS CRM surfaced through the corporate website to support commercial sales activities and customer engagement, aligned with the Sales Automation,CRM,Sales Engagement category.
Salesforce Sales Cloud configuration centers on typical Sales Cloud capabilities including account and contact management, lead and opportunity management, pipeline visibility, sales reporting, and sales engagement workflows such as activity capture and task orchestration. The implementation is focused on supporting sales and commercial operations across the organization, with standardized CRM governance and process workflows to ensure consistent opportunity management and sales execution.
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Liberty Latin America ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2015 | 2015 |
In 2015, Liberty Latin America implemented New Relic APM as its Application Performance Management solution for instrumentation of its public website. The deployment focused on embedding New Relic APM agents in web application tiers to provide continuous visibility into transaction performance and end user experience for the company website.
New Relic APM was configured to deliver standard APM capabilities including transaction tracing, error tracking, performance dashboards, real user monitoring, and alerting to inform triage. Configuration emphasized application-level instrumentation and dashboards that surface slow transactions, exception rates, and throughput across the site.
Operational ownership centered on engineering and operations teams who use New Relic APM data to drive incident response and performance tuning for the website. The implementation aligns Liberty Latin America New Relic APM Application Performance Management with web operations, monitoring workflows, and engineering performance diagnostics without changes to other systems described in the source.
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IT Service Management | ITSM |
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2021 | 2021 |
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Liberty Latin America IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Cloud Storage | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Liberty Latin America
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Senior Administrator, Salesforce | Manager | Marketing |
Apps Being Evaluated by Liberty Latin America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||