New York, 11222, NY,
United States
LifeLabs Learning Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by LifeLabs Learning and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 120 LifeLabs Learning employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LifeLabs Learning has purchased the following applications: Outseta Platform for Subscription and Recurring Billing in 2023, TriNet HR Platform for Core HR in 2023, HubSpot Conversations for Chatbots and Conversational AI in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LifeLabs Learning is running and its propensity to invest more and deepen its relationship with Outseta , TriNet HR Corporation , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LifeLabs Learning revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LifeLabs Learning intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Outseta | Legacy | Outseta Platform | Subscription and Recurring Billing | ERP Financial Management | n/a | 2023 | 2023 |
In 2023, LifeLabs Learning implemented the Outseta Platform on their website to handle customer subscriptions and membership access. The Outseta Platform is deployed as the primary Subscription and Recurring Billing solution for the company, supporting customer sign-up flows and ongoing subscription lifecycle management on the public site.
Configuration focuses on category-aligned capabilities common to Subscription and Recurring Billing applications, including subscription plan provisioning, recurring billing schedules, account self-service and authentication, and automated billing workflows. Outseta Platform is used to manage subscription states, trial conversions, billing retries and invoice generation, with configuration managed inside the platform to control pricing tiers and access rules.
The implementation is embedded into the company website and therefore operates across customer-facing sales and account management functions. Governance is implemented through platform-level configuration, with subscription rules and billing policies controlled inside Outseta Platform to standardize how customer accounts are created, billed and granted access. This structure centralizes subscription operations on the website using Outseta Platform as the core Subscription and Recurring Billing application.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TriNet HR Corporation | Legacy | TriNet HR Platform | Core HR | HCM | n/a | 2023 | 2023 |
In 2023, LifeLabs Learning implemented TriNet HR Platform as its Core HR solution. The engagement established a centralized HR platform that provides payroll, benefits administration and multi state compliance support across the United States.
TriNet HR Platform was configured to deliver core HR and payroll processing, benefits administration, compliance monitoring and expanded reporting capabilities. Configuration work emphasized employee self service workflows and benefits enrollment interfaces, and the platform was used to enable a 401(k) employer match that LifeLabs planned to implement in 2024.
Operational coverage extended to HR and payroll functions for the companys U.S. workforce, delivering nationwide benefits access and more consistent compliance across multiple states. Reporting and data access were strengthened to support HR and finance stakeholders, with the TriNet HR Platform serving as the primary system for headcount, payroll and benefits records.
Governance adjustments focused on centralized reporting and self service adoption to streamline HR administration and benefits rollout. Outcomes explicitly reported included easier self service HR for employees, stronger reporting for HR and finance, and expanded nationwide benefits access.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | HubSpot Conversations | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2024 | 2024 |
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CRM | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2022 | 2022 |
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Data Management Platform | CRM |
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2024 | 2024 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2019 | 2019 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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PEO (Professional Employer Organization) | Professional Services |
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2019 | 2019 |
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