Chappaqua, 10514, NY,
United States
LifeWorx Technographics
LifeWorx Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LifeWorx and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1500 LifeWorx employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LifeWorx has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2014, Sterling Background Check for BackGround Screening in 2022, LiveChat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LifeWorx is running and its propensity to invest more and deepen its relationship with Intuit , Sterling Talent Solutions , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LifeWorx revenues, which have grown to $350.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LifeWorx intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LifeWorx Tech Stack and Enterprise Applications
LifeWorx ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2014 | 2014 |
In 2014, LifeWorx implemented Intuit Quickbooks Enterprise as its core ERP Financial application to centralize accounting and billing for its professional services operations. The deployment targeted the company finance organization, consolidating transactional finance activities and providing a single financial system of record for accounts payable, accounts receivable, and general ledger processing.
Configuration work focused on standard ERP Financial capabilities, including chart of accounts design, multi‑books support for service contracts, project accounting and job costing aligned with professional services billing, and financial reporting. Intuit Quickbooks Enterprise was configured to support month end close workflows, revenue recognition inputs for service contracts, and role based access control for segregating duties across accounting and billing teams.
Operational coverage emphasized corporate finance and project billing functions, with the system used to produce operational financial reports and support invoicing for client engagements. The implementation narrative documents an approach oriented to centralizing transactional finance tasks and embedding project level cost and revenue tracking within Intuit Quickbooks Enterprise.
Governance and process changes included formalizing approval workflows, tightening account mapping and period close procedures, and establishing stewardship of the chart of accounts to enforce consistent billing and revenue treatment. Rollout documentation indicated a phased configuration and user enablement approach for accounting and billing staff, aligning system controls and workflows with the companys professional services delivery model.
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LifeWorx HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sterling Talent Solutions | Legacy | Sterling Background Check | BackGround Screening | HCM | n/a | 2022 | 2022 |
In 2022, LifeWorx deployed Sterling Background Check from Sterling Talent Solutions as its BackGround Screening application, bringing structured screening into its candidate qualification workflow. The deployment is documented in hiring activities for Placement Coordinators, including staff in Westport, CT who perform candidate sourcing and placement for domestic help roles.
Sterling Background Check was used to execute background checks and to support reference checks and candidate screening workflows. Placement Coordinators at LifeWorx ran background checks on all prospective candidates through the Sterling platform while conducting interviews, reference verification, and proactive sourcing to maintain a pipeline of qualified candidates.
Operational coverage emphasized recruiting and placement functions, with Placement Coordinators and sourcing teams using the BackGround Screening application to standardize verification steps within interview and hiring processes. Governance centered on embedding mandatory background checks into candidate qualification workflows and enforcing screening policies via the Sterling platform.
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LifeWorx AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, LifeWorx deployed LiveChat on its public website. The LiveChat implementation functions as an embedded, SaaS-based conversational layer providing real-time messaging, canned responses, proactive chat invitations, and basic conversational routing consistent with Chatbots and Conversational AI capabilities. Configuration focuses on mobile and desktop widget behavior, visitor targeting rules, and transcript capture to preserve chat history for follow up.
Operational coverage centers on customer service and client engagement teams across the United States, with queues staffed during defined business hours and escalation pathways established for complex inquiries. Governance emphasized standardized response templates, operator training, and workflow rules to ensure handoff and follow up procedures align with existing support processes. LifeWorx LiveChat Chatbots and Conversational AI is positioned to support front line sales and support functions through real-time engagement and structured asynchronous follow up.
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LifeWorx CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Tracking and Recording | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2020 | 2020 |
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LifeWorx PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2015 | 2015 |
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LifeWorx IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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LifeWorx CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at LifeWorx
Apps Being Evaluated by LifeWorx Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||