LimeTray
1st floor, 445, Udyog Vihar Phase V,,
Gurugram, 122008,
India
Gurugram, 122008,
India
91 80 101 30055
Professional Services
LimeTray Technographics
LimeTray Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LimeTray and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 267 LimeTray employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LimeTray has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2016, Hotjar for Customer Experience in 2017, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LimeTray is running and its propensity to invest more and deepen its relationship with Google , Contentsquare , Intercom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LimeTray revenues, which have grown to $58.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LimeTray intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LimeTray Tech Stack and Enterprise Applications
LimeTray Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, LimeTray implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The deployment was provisioned for an organization of 267 employees headquartered in India and appears in public site references as the companywide productivity and communications backbone.
The implementation of Google Workspace (Formerly Google G-Suite) covered core Collaboration capabilities including Gmail for corporate email, Google Calendar for scheduling, Google Drive and Shared Drives for file storage, and Google Docs, Sheets and Slides for real time document collaboration. Administrative capabilities such as the Google Workspace Admin Console, group management and account provisioning were configured to support centralized user and policy administration.
Operational coverage extended across standard business functions including product, sales, marketing and support, using the Collaboration suite for internal communications, schedule coordination and collaborative content creation. Public-facing signals indicate the service is referenced on the company website, consistent with an organization level SaaS adoption pattern.
Governance was implemented through centralized administration in the Google Workspace Admin Console, using account lifecycle controls, group based access and policy configuration for email routing and data retention. The configuration emphasizes role aligned access and single domain tenancy to maintain consistent identity and collaboration policies across the organization.
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LimeTray CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, LimeTray implemented Hotjar on their website. The Hotjar deployment used a client side JavaScript snippet embedded in page templates to capture session recordings, heatmaps, conversion funnels, and on page surveys, aligning with Customer Experience use cases. This configuration supported product, UX, and marketing teams by delivering qualitative feedback and behavioral analytics for web interactions.
Implementation scope focused on web instrumentation and session level analytics rather than server side data collection, with configuration centered on page targeting, sample rates, and feedback widgets. Governance was managed through standard web analytics and privacy workflows for consent capture, while operational usage concentrated on iterative UX optimization and conversion analysis. LimeTray Hotjar Customer Experience relationship documents the use of Hotjar to provide user interaction insight for web product and marketing decision making.
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2019 | 2019 |
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LimeTray ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018 LimeTray implemented Atlassian Jira Service Desk for IT Service Management. The deployment was configured as the company's primary customer facing support intake on its website and as an internal IT service desk supporting support and operations teams.
Atlassian Jira Service Desk was configured with service request intake, incident management, request fulfillment workflows, SLA measurement and a self service knowledge portal to support both external customers and internal agents. Workflows emphasized request type categorization, automated ticket routing to designated agent queues and SLA timers for priority handling. The configuration used standard IT Service Management functional terminology to align ticket lifecycles with operational triage and resolution processes.
Governance defined agent roles, escalation rules, approval gates and release of request templates, with a phased rollout across support and operations teams in India. The implementation centralized web based ticket intake into Atlassian Jira Service Desk and established reporting constructs for queue management and SLA oversight.
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LimeTray IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Cloud Storage | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at LimeTray
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LimeTray Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LimeTray IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LimeTray digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD LimeTray Technographics
LimeTray is a Professional Services organization based in India,
with around 267 employees and annual revenues of $58.0 million.
LimeTray operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Hotjar and Atlassian Jira Service Desk,
covering areas like Collaboration, Customer Experience and IT Service Management.
LimeTray has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Contentsquare and Atlassian.
LimeTray recently adopted applications including
Insightly Unbounce Conversion Intelligence Platform in 2021, Cloudflare CDN in 2020 and Freshworks Zarget in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LimeTray’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LimeTray’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LimeTray technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.