Grabs, 9472,
Switzerland
Lippuner Technographics
Lippuner Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lippuner and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 350 Lippuner employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lippuner has purchased the following applications: Nintex for Process Mining in 2011, Microsoft 365 for Collaboration in 2018, Contao for Web Content Management in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lippuner is running and its propensity to invest more and deepen its relationship with Nintex , Microsoft , Contao or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lippuner revenues, which have grown to $103.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lippuner intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lippuner Tech Stack and Enterprise Applications
Lippuner Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Nintex | Legacy | Nintex | Process Mining | Analytics and BI | n/a | 2011 | 2011 |
In 2011 Lippuner implemented Nintex as a Process Mining application to automate customer contact handling and internal workflows. The Switzerland based manufacturing and energy services company deployed Nintex to address time-consuming routine functions and keep employees productive.
The implementation centered on Nintex Form and Nintex Workflow, configuring form driven intake, routed case workflows and automated resolution steps. Configuration emphasized workflow orchestration and task automation consistent with Process Mining functional patterns to reduce manual handoffs and accelerate case processing.
Operational coverage focused on customer service and help desk functions, instrumenting contact intake and resolution processes across Lippuner's service teams in Switzerland. Governance standardized form templates, routing rules and response processes, and the rollout prioritized core contact handling workflows to streamline employee tasks.
Outcomes explicitly reported include a 98% quick resolution rate for customer contacts and qualitative time savings from automated Nintex workflows, with staff reporting fewer manual interventions and faster case closures. The deployment positions Nintex as the Process Mining application supporting Lippuner's customer service and employee productivity objectives.
|
Lippuner Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Lippuner implemented Microsoft 365 to establish a standardized Collaboration platform for its 350 employee manufacturing operations in Switzerland. The Microsoft 365 deployment serves as the primary Collaboration environment across corporate and operational teams and is referenced on the company website.
The implementation configures Microsoft 365 capabilities including Exchange Online for corporate email, SharePoint Online and OneDrive for document management and intranet content, Microsoft Teams for real time communication and meetings, and Office desktop and mobile applications for productivity. The environment follows a cloud tenant architecture with centralized administration, multi device sync for offline and online work, and role based access controls applied to core functional workloads.
Operational coverage includes corporate departments and plant facing teams such as production support, engineering, and commercial functions, with a phased rollout approach and centralized policy controls for user provisioning and external sharing. Governance emphasizes administrator driven configuration and access policies, while the Microsoft 365 deployment is positioned to support collaboration, document lifecycle, and internal communications across Lippuner.
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Lippuner Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contao | Legacy | Contao | Web Content Management | Content Management | n/a | 2013 | 2013 |
In 2013, Lippuner implemented Contao to manage its public website. Contao is deployed as the companys primary Web Content Management platform, providing centralized authoring and site delivery for the corporate digital presence.
The Contao implementation focuses on standard Web Content Management capabilities, including role based editorial controls, content authoring and templating, media and asset handling, and scheduled publishing workflows. Operational ownership sits with marketing and corporate communications, where the platform enforces editorial approval and publishing governance for the company website, and serves as the single system of record for site content.
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IT Decision Makers and Key Stakeholders at Lippuner
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|---|---|---|---|---|---|---|
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Apps Being Evaluated by Lippuner Executives
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