Manistee, 49660, MI,
United States
Little River Casino Resort Technographics
Little River Casino Resort Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Little River Casino Resort and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Little River Casino Resort employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Little River Casino Resort has purchased the following applications: Sage Intacct for ERP Financial in 2021, Agilysys Golf for Golf Course Management in 2020, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Little River Casino Resort is running and its propensity to invest more and deepen its relationship with Sage , Agilysys , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Little River Casino Resort revenues, which have grown to $70.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Little River Casino Resort intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Little River Casino Resort Tech Stack and Enterprise Applications
Little River Casino Resort ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Microsoft Dynamics GP | Sage Intacct | ERP Financial | ERP | n/a | 2021 | 2021 |
In 2021, Little River Casino Resort implemented Sage Intacct as its budgeting and core financial application, positioning the solution within the ERP Financial category for non-gaming financial management. The engagement documented replacement of Microsoft Dynamics GP with Sage Intacct to centralize budgeting and financial recordkeeping across the resort's hospitality operations.
Sage Intacct was deployed to serve budgeting functions and core financial workflows, with configurations oriented to hospitality accounting and departmental budgeting. The implementation emphasized modules and capabilities common to ERP Financial systems, including budget control, general ledger consolidation, accounts payable orchestration, and financial reporting and close automation, with Sage Intacct serving as the authoritative budgeting system.
Operationally the accounting application operates alongside the property and operations stack, including Agilysys property management and point of sale systems for food and beverage outlets, Yellowdog inventory for procurement and stock control, ADP for payroll and HR, and facility systems such as Key Commander. The Interim Systems Manager role oversees coordination among these systems, manages vendor relationships and contracts, and is responsible for user access, program updates and upgrades, server maintenance, and cross-function collaboration with gaming and non-gaming software.
Governance controls implemented focused on centralizing budgeting ownership within finance while enabling departmental budget contributors from hotel, spa, golf, and food and beverage to participate through structured workflows. The rollout and ongoing operations include vendor support management, a non-gaming systems budget overseen by IT, and iterative analysis and optimization of configurations and user access to align Sage Intacct with casino operational and financial processes.
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Little River Casino Resort ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Agilysys | Legacy | Agilysys Golf | Golf Course Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020 Little River Casino Resort implemented Agilysys Golf as its Golf Management Software for the propertys newly acquired golf course. Agilysys Golf was procured and put into operational use under the direction of the resorts Director of Information Technology, aligning golf operations with the resort technology portfolio and administrative oversight.
The deployment centralized core golf operational capabilities common to Golf Management Software, including tee sheet and reservation management, membership and rate controls, and pro shop sales orchestration. Configuration work focused on embedding these workflows into the resorts existing front of house and back of house operations, using application-level controls for inventory and scheduling consistent with category best practices.
Governance and rollout were led by the Director of Information Technology, who chaired the Technology Committee and retained project management and purchase approval authority. The implementation sat alongside other Agilysys procurements at the property, and subsequent Agilysys POS acquisition and integration work with the resorts casino systems suggests a deliberate platform alignment strategy for point of sale and guest entitlements across hotel, casino, and golf business functions.
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Hotel Property Management | ERP Services and Operations |
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2020 | 2021 |
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Point Of Sale | ERP Services and Operations |
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2020 | 2021 |
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Reservation and Booking Management | ERP Services and Operations |
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2020 | 2021 |
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Little River Casino Resort Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Little River Casino Resort implemented Cisco Webex Meetings. The deployment exposes Cisco Webex Meetings on the Little River Casino Resort website to provide web-accessible conferencing for staff and guest-facing event coordination and booking-related communications.
Cisco Webex Meetings is categorized as Audio Video and Web Conferencing and was configured to support scheduled meetings, ad-hoc video calls, screen sharing, and meeting moderation capabilities consistent with the application class. The implementation emphasizes browser-based access from the website alongside native client support for employees, aligning functional workflows for corporate communications and external participant access.
Deployment architecture centers on web-embedded meeting access and browser clients, with user provisioning tied to corporate employee accounts and authenticated guest entry flows for external attendees. Operational coverage focuses on internal communications, event coordination, and guest engagement across the resort, while governance and process changes addressed meeting scheduling policies, access controls, and moderator role configuration. Cisco Webex Meetings enables Little River Casino Resort to support Audio Video and Web Conferencing for corporate and guest-facing business functions.
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Collaboration | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Event Management | Collaboration |
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2020 | 2021 |
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Little River Casino Resort Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2019 | 2019 |
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Little River Casino Resort CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Little River Casino Resort PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2017 | 2017 |
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Little River Casino Resort IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Little River Casino Resort CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Little River Casino Resort
Apps Being Evaluated by Little River Casino Resort Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||