New York, 10007, NY,
United States
LiveIntent Technographics
LiveIntent Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LiveIntent and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 180 LiveIntent employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LiveIntent has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2018, Greenhouse ATS for Applicant Tracking System in 2016, TeamSupport SnapEngage for Chatbots and Conversational AI in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LiveIntent is running and its propensity to invest more and deepen its relationship with Oracle , Greenhouse , TeamSupport or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LiveIntent revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LiveIntent intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LiveIntent Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP Financial Management | n/a | 2018 | 2018 |
In 2018 LiveIntent implemented Oracle NetSuite ERP to centralize its finance and accounting operations. The deployment addressed core ERP Financial needs at LiveIntent, a 180-person professional services and marketing technology firm with finance leadership in New York coordinating closely with the VP Finance and CFO.
The Oracle NetSuite ERP implementation focused on general ledger, accounts receivable, accounts payable, revenue recognition, and financial close capabilities, together with budgeting and forecasting modules to support monthly, quarterly and annual reporting. Configuration emphasized standardized month-end close workflows, variance analysis for revenue and expense, and P&L projection workflows that enabled Finance Managers to produce internal reporting and decision support.
Oracle NetSuite ERP served as the system of record for transactional accounting and financial reporting across LiveIntent’s operating footprint, enabling the finance team to generate detailed variance analyses and investigate key drivers of revenue and expense. Reporting outputs supported cross-functional planning and were used to inform special projects such as new product P&L projections and global business forecasting.
Governance around the implementation included documented reporting processes, internal controls over financial reporting, and a coordinated budgeting process that collected validated budget inputs from department leaders for review by the VP Finance and CFO. Day to day operations within Oracle NetSuite ERP emphasized data accuracy reviews, preparation of monthly, quarterly and annual financial statements, and maintenance of procedures and documentation to support consistent financial oversight.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2016 | 2016 |
In 2016, LiveIntent deployed Greenhouse ATS as its Applicant Tracking System. Greenhouse ATS is implemented as the ATS on LiveIntent's careers website, supporting recruiting and talent acquisition workflows for the 180-employee professional services firm. The implementation centralizes job posting and candidate intake through the careers page, consolidating requisition creation and candidate pipeline capture for hiring teams.
Configuration leverages core Applicant Tracking System capabilities such as web job publishing, candidate tracking across defined stages, interview scorecards, and offer management, with Greenhouse ATS serving as the canonical source of applicant records. Operational governance is organized around recruiting team ownership and structured hiring workflows, including requisition approvals and coordinated interview processes, enabling consistent candidate handoffs and auditability of hiring activity.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TeamSupport | Legacy | TeamSupport SnapEngage | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, LiveIntent deployed TeamSupport SnapEngage on its website. TeamSupport SnapEngage was implemented as a Chatbots and Conversational AI solution to support customer support and on‑site visitor engagement for LiveIntent's professional services web presence. The deployment uses an on‑page chat widget to capture inbound inquiries and initiate conversational workflows that route to support queues and enable live agent handoffs. The implementation is focused on the web channel and supports customer success and support functions across the company.
Configuration centered on chat routing rules, canned response libraries, proactive chat triggers, and conversational script configuration, leveraging typical Chatbots and Conversational AI capabilities such as intent prompting and live escalation. Operational governance emphasized scripted workflows, role based access for support staff, and session level analytics for monitoring chat activity. TeamSupport SnapEngage is surfaced on LiveIntent's public website as the primary conversational channel for handling inbound customer queries.
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2012 | 2012 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2022 | 2022 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2014 | 2014 |
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Transactional Email | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2009 | 2009 |
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Cloud Storage | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Endpoint Detection and Response (EDR) | CyberSecurity |
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2020 | 2021 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Security Orchestration, Automation, and Response (SOAR), Vulnerability Management | CyberSecurity |
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2021 | 2021 |
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Vulnerability Management | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at LiveIntent
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LiveIntent Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||