LivingSocial, Inc.
1445 New York Avenue NW Suite 200,
Washington, 20005, DC,
United States
Washington, 20005, DC,
United States
1 202-408-1745
Professional Services
LivingSocial, Inc. Technographics
LivingSocial, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LivingSocial, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 LivingSocial, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LivingSocial, Inc. has purchased the following applications: LogMeIn BoldChat for Chatbots and Conversational AI in 2018, Adobe Connect for Audio Video and Web Conferencing in 2018, LexisNexis ThreatMetrix for eCommerce Fraud Protection in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LivingSocial, Inc. is running and its propensity to invest more and deepen its relationship with GoTo (formerly LogMeIn) , Adobe Systems , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LivingSocial, Inc. revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LivingSocial, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LivingSocial, Inc. Tech Stack and Enterprise Applications
LivingSocial, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn BoldChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, LivingSocial, Inc. deployed LogMeIn BoldChat as its Chatbots and Conversational AI solution on its public website. The deployment was implemented as a site-embedded engagement layer on LivingSocial.com to capture real-time visitor interactions and route conversations to internal teams.
LogMeIn BoldChat was configured as an embedded web chat widget and operator console, leveraging standard Chatbots and Conversational AI capabilities such as live chat, automated routing to agents, canned responses, session transcripts, and visitor presence indicators. These functional modules supported both automated conversational flows and live agent handoffs to manage website inquiries.
Operational coverage centered on customer support and site engagement teams within the United States, with LogMeIn BoldChat instrumenting chat sessions and storing transcripts for operational review and quality control. The installation emphasized browser-based operator access and asynchronous messaging to accommodate variable traffic patterns on the LivingSocial website.
Governance was organized around agent queues, scripted response libraries, and transcript retention workflows to standardize chat handling and escalation. The implementation positions LogMeIn BoldChat as the primary Chatbots and Conversational AI layer on LivingSocial.com, orchestrating web conversational workflows and agent-assisted interactions.
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LivingSocial, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2018 | 2018 |
In 2018, LivingSocial, Inc. deployed Adobe Connect as its Audio Video and Web Conferencing solution. The implementation surfaces Adobe Connect on the LivingSocial website to host public webinars, live product demos, and customer-facing virtual events, providing browser-based access for external attendees and internal presenters.
Adobe Connect is configured to support category-standard capabilities for Audio Video and Web Conferencing, including screen sharing, persistent virtual rooms, session recording, and attendee management, aligning with marketing and customer success workflows. The deployment uses the vendor-hosted application embedded into web pages to centralize event delivery and enable browser-native meeting flows without additional client installs, with operational ownership and access controls aligned to communications and event operations at LivingSocial, Inc.
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Collaboration | Collaboration |
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2011 | 2011 |
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LivingSocial, Inc. eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| RELX Group | Legacy | LexisNexis ThreatMetrix | eCommerce Fraud Protection | eCommerce | n/a | 2024 | 2024 |
In 2024, LivingSocial, Inc. deployed LexisNexis ThreatMetrix on its website. The deployment uses LexisNexis ThreatMetrix as an eCommerce Fraud Protection capability to instrument online transaction screening and account authentication risk assessment across customer-facing flows.
The implementation emphasizes device fingerprinting, session and behavioral risk scoring, and real-time decisioning, with configuration of client-side tagging and server-side risk API calls to generate persistent digital identity signals. LexisNexis ThreatMetrix provides machine-learning derived risk scores and rule-based challenge orchestration, which LivingSocial configured to surface risk attributes and recommended actions during checkout and login events.
Integration points are scoped to the public web storefront, account creation and authentication flows, and the checkout experience, where ThreatMetrix risk signals are fed into internal review workflows and operational playbooks. Operational coverage extends across e-commerce, customer support, and fraud operations teams, with signal consumption routed into manual review queues and automated challenge steps.
Governance is organized around a centralized fraud operations function responsible for policy tuning, false positive monitoring, and decision-rule updates, with a phased rollout approach across site pages and transaction types. Ongoing monitoring and periodic policy adjustments are used to align LexisNexis ThreatMetrix risk thresholds with LivingSocial business rules and customer experience requirements.
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Shipping Management | eCommerce |
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2018 | 2018 |
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LivingSocial, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2013 | 2013 |
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LivingSocial, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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LivingSocial, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2012 | 2012 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Data Warehouse Appliance | IaaS |
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2015 | 2015 |
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Database Management | IaaS |
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2014 | 2014 |
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LivingSocial, Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at LivingSocial, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Senior Vice President, Engineering | VP | R&D | |
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Director of Engineering | Director | Finance | |
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Lead Data Scientist | Manager | IT | |
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Apps Being Evaluated by LivingSocial, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LivingSocial, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LivingSocial, Inc. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD LivingSocial, Inc. Technographics
LivingSocial, Inc. is a Professional Services organization based in United States,
with around 250 employees and annual revenues of $30.0 million.
LivingSocial, Inc. operates a diverse technology stack with applications such as
LogMeIn BoldChat, Adobe Connect and LexisNexis ThreatMetrix,
covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and eCommerce Fraud Protection.
LivingSocial, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as GoTo (formerly LogMeIn), Adobe Systems and RELX Group.
LivingSocial, Inc. recently adopted applications including
LexisNexis ThreatMetrix in 2024, Telstra Cloud Infrastructure in 2021 and Okta Identity Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LivingSocial, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LivingSocial, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LivingSocial, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.