Woodbury, 55125, MN,
United States
Llewellyn Worldwide Technographics
Llewellyn Worldwide Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Llewellyn Worldwide and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Llewellyn Worldwide employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Llewellyn Worldwide has purchased the following applications: Microsoft 365 for Collaboration in 2017, Mitel Contact Center for Call Center in 2017, Microsoft Azure Cloud Services for Application Hosting and Computing Services in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Llewellyn Worldwide is running and its propensity to invest more and deepen its relationship with Microsoft , Mitel , Cloudflare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Llewellyn Worldwide revenues, which have grown to $17.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Llewellyn Worldwide intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Llewellyn Worldwide Tech Stack and Enterprise Applications
Llewellyn Worldwide Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Llewellyn Worldwide implemented Microsoft 365 as its primary collaboration platform, and Microsoft 365 is surfaced on their public website. The deployment aligns with the Collaboration category and was provisioned to support corporate email, content publishing, and team communication across the organization.
The Microsoft 365 deployment leverages core suite capabilities such as Exchange Online for email and calendaring, SharePoint Online for intranet and document libraries, Microsoft Teams for real time chat and meetings, and OneDrive for Business for user file sync and sharing. These functional modules provide collaborative document editing, centralized content repositories, and unified communications consistent with Collaboration class workflows.
Operational coverage spans the companys roughly 100 employees in the United States, with usage oriented toward editorial, marketing, operations, and customer support functions. Microsoft 365 is presented on the company website, indicating tenant assets are used for at least some customer facing or contact workflows while the same tenant services underpin internal collaboration.
Administrative control is handled through the Microsoft 365 management plane using role based access controls, centralized user provisioning, shared mailbox configuration, and document library governance. The implementation emphasizes standard Collaboration patterns such as team sites, permissions scoped to departments, and cloud native backup and retention controls as part of day to day content and communications management.
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Llewellyn Worldwide CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Contact Center | Call Center | CRM | n/a | 2017 | 2018 |
In 2017, Llewellyn Worldwide implemented Mitel Contact Center to support Call Center customer service operations. MIS Manager Daryl Connell applied seven years of prior Mitel administration experience in shaping the deployment, citing operational familiarity and an expectation of reduced administrative overhead compared with other contact center offerings.
The Mitel Contact Center implementation emphasized standard Call Center functional capabilities, including automated call distribution, interactive voice response flows, agent desktop queuing, call recording, and management reporting. Configuration work prioritized centralized call routing and reporting workflows to simplify administration, enabling routine tasks to be performed without specialist intervention.
Operational coverage targeted Llewellyn’s customer service organization within the United States, sized to align with a 100-employee retail publisher footprint. The deployment focused on voice channel operations and internal agent enablement, with administration structured to be shared across multiple staff rather than concentrated in a single dedicated administrator.
Governance and support responsibilities were intentionally redistributed, reflecting Connell’s expectation that the Mitel Contact Center would demand fewer human resources. The implementation narrative centers on ease of administration, shared operational ownership, and streamlined contact center management consistent with the Call Center application category.
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Llewellyn Worldwide IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft Azure Cloud Services | Application Hosting and Computing Services | IaaS | n/a | 2018 | 2018 |
In 2018, Llewellyn Worldwide deployed Microsoft Azure Cloud Services to host its public website. Microsoft Azure Cloud Services functions as the companys Application Hosting and Computing Services platform for website delivery and retail web presence. The deployment is observable on the company website and serves the United States based retail publisher as the primary public-facing hosting environment.
The implementation uses cloud compute and managed platform capabilities to run web application workloads, store and serve media assets, and provide scalable object storage and content delivery functionality. Operational ownership is positioned with Llewellyns IT and web operations teams, who manage provisioning, traffic routing, and runtime configuration through cloud management interfaces. The architecture aligns with common Application Hosting and Computing Services patterns such as platform as a service application hosting, scalable storage for catalog and media, and content delivery for customer performance.
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Llewellyn Worldwide CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Llewellyn Worldwide
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Llewellyn Worldwide Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||