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Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Lojas Colombo Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2017 2017
eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Clearsale Legacy Clearsale eCommerce Fraud Protection eCommerce n/a 2014 2014
eCommerce Fraud Protection eCommerce 2021 2021
eCommerce eCommerce 2022 2022
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Total IP+IA Legacy Total IP+IA Contact Center Call Center CRM n/a 2015 2016
In 2015, Lojas Colombo implemented Total IP+IA Contact Center to introduce Call Center capabilities centered on conversational bots and omnichannel customer experiences for retail visitors and customers in Brazil. The initial engagement focused on deploying chatbot-driven automated interactions and channel orchestration across web chat, social messaging, and voice, consistent with product descriptions. Total IP+IA published a customer testimonial in 2021 that describes a multi year partnership with Lojas Colombo. Functional modules implemented as part of Total IP+IA Contact Center included conversational bot engines, omnichannel routing and queuing, agent desktop integration for assisted service, and operational reporting to support customer service and e commerce workflows. Deployment targeted retail customer service and digital commerce teams across Brazil, with iterative bot training and phased channel rollout documented across the vendor testimonial. The configuration emphasized centralized contact center orchestration and automation for inbound customer engagement, placing Lojas Colombo Total IP+IA Contact Center squarely in the Call Center application footprint.
Customer Experience CRM 2018 2018
Digital Advertising Platform CRM 2014 2014
Marketing Automation CRM 2020 2020
Partner Relationship Management CRM 2020 2020
Tag Management CRM 2015 2015
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2020 2020
Transactional Email PaaS 2019 2019
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Content Delivery Network IaaS 2015 2015
Content Delivery Network IaaS 2021 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2023 2023
IT Decision Makers and Key Stakeholders at Lojas Colombo
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lojas Colombo Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lojas Colombo Technographics

Lojas Colombo is a Retail organization based in Brazil, with around 3000 employees and annual revenues of $750.0 million.

Lojas Colombo operates a diverse technology stack with applications such as Microsoft 365, Clearsale and Total IP+IA Contact Center, covering areas like Collaboration, eCommerce Fraud Protection and Call Center.

Lojas Colombo has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Clearsale and Total IP+IA.

Lojas Colombo recently adopted applications including Microsoft Entra ID (formerly Azure Active Directory) in 2023, Linx Impulse in 2022 and Riskified Chargeback Guarantee in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lojas Colombo’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lojas Colombo’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Lojas Colombo technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.