Long Tall Sally
Newcombe House, Bakewell Road,
Peterborough, PE2 6XU,
United Kingdom
Peterborough, PE2 6XU,
United Kingdom
44 33 0912-2463
Retail
Long Tall Sally Technographics
Long Tall Sally Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Long Tall Sally and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Long Tall Sally employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Long Tall Sally has purchased the following applications: Klarna Payments for Payment Processing in 2019, Zettle by PayPal for Point Of Sale in 2016, LivePerson Conversational Cloud for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Long Tall Sally is running and its propensity to invest more and deepen its relationship with Klarna , PayPal , LivePerson or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Long Tall Sally revenues, which have grown to $12.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Long Tall Sally intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Long Tall Sally Tech Stack and Enterprise Applications
Long Tall Sally ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Klarna | Legacy | Klarna Payments | Payment Processing | ERP | n/a | 2019 | 2019 |
In 2019, Long Tall Sally implemented Klarna Payments on its website. The deployment positioned Klarna Payments as the primary online checkout payment provider for the United Kingdom e-commerce storefront, covering desktop and mobile web checkout flows. The implementation focused on embedding the Klarna Payments experience directly into the site checkout.
Configuration emphasized Payment Processing capabilities such as on site checkout widget integration, client side tokenization, server side authorization and capture routines, and hosted payment flows for alternative payment options. Workstreams included mapping payment states into the order lifecycle, enabling refund initiation and chargeback handling, and instrumenting transaction logging for finance.
Operational coverage spans e-commerce merchandising, customer service and finance teams that manage settlement, reconciliation and payment exceptions. Governance centered on checkout configuration controls, role based administrative access to Klarna Payments interfaces and documented workflows for refunds and dispute management.
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Long Tall Sally ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| PayPal | Legacy | Zettle by PayPal | Point Of Sale | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Long Tall Sally implemented Zettle by PayPal to capture in‑store transactions and connect retail sales to finance processes. The deployment focused on Point Of Sale functionality for the companys UK retail operations and was positioned to standardize card present sales capture and merchant fee reporting across its sales outlets.
Zettle by PayPal was configured to support core Point Of Sale capabilities including transaction capture, refund processing, end of day batching, and reconciliation data export. Sales transactions from Zettle by PayPal were mapped into the accounting workflow for posting and bank reconciliation, enabling automated entry into SAGE 300 for GL posting and cash balance transparency.
Integrations reflected in operational practice included feeds and merchant fee analysis across PayPal, Adyen, GlobalPay, American Express and Izettle alongside the accounting ledger in SAGE 300, supporting merchant fee matching and cash in transit reconciliation. Operational coverage centered on retail sales points and the finance back office in the United Kingdom, with posting and bank related queries routed through the accounting function.
Governance and process changes were led by finance personnel including the Assistant Management Accountant who owned posting, bank reconciliations, and merchant fee analysis workflows. Process enhancements included automation of large volume invoice and credit note entries and an improved customer refund process, delivering greater transparency in P&L and balance sheet line management and assurance over merchant payments as reflected in accounting records.
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Long Tall Sally AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LivePerson | Legacy | LivePerson Conversational Cloud | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Long Tall Sally implemented LivePerson Conversational Cloud. The LivePerson Conversational Cloud implementation, a Chatbots and Conversational AI solution, is embedded on their ecommerce website to handle customer messaging for product inquiries and order assistance. The deployment exposes a web chat interface on site pages, providing session based conversational channels for shoppers and front end routing to support workflows. This positions LivePerson Conversational Cloud at the customer touchpoint for digital commerce and customer service functions.
Configuration emphasizes automated conversational workflows, intent classification, and live agent handoff within LivePerson Conversational Cloud. Operational ownership rests with digital commerce and customer support teams, who use message routing, canned responses, and conversation logging to maintain agent context and case continuity. Analytics and conversational reporting capabilities are instrumented inside the application to track chat activity and agent interactions. Governance focuses on application level configuration, agent workflow controls, and ongoing administration by the in house digital operations team.
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Long Tall Sally Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2015 | 2015 |
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Long Tall Sally eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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eCommerce | eCommerce |
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2021 | 2021 |
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Personalization and Product Recommendations | eCommerce |
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2021 | 2021 |
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Long Tall Sally CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Long Tall Sally ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Long Tall Sally IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Long Tall Sally
| First Name | Last Name | Title | Function | Department | Phone | |
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Content & E-Commerce Assistant | Manager | IT | |
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Commercial Director | Director | Finance | |
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IT Manager | Manager | IT | |
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CRM Manager | Manager | IT | |
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Director Operations | Director | Operations | |
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Apps Being Evaluated by Long Tall Sally Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Long Tall Sally IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Long Tall Sally digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Long Tall Sally Technographics
Long Tall Sally is a Retail organization based in United Kingdom,
with around 100 employees and annual revenues of $12.0 million.
Long Tall Sally operates a diverse technology stack with applications such as
Klarna Payments, Zettle by PayPal and LivePerson Conversational Cloud,
covering areas like Payment Processing, Point Of Sale and Chatbots and Conversational AI.
Long Tall Sally has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Klarna, PayPal and LivePerson.
Long Tall Sally recently adopted applications including
LivePerson Conversational Cloud in 2021, Remarkable Commerce in 2021 and SAP Emarsys Personalization in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Long Tall Sally’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Long Tall Sally’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Long Tall Sally technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.