Los Angeles Fire Department
200 N Main St,
Los Angeles, 90012, CA,
United States
Los Angeles, 90012, CA,
United States
1 213-473-3231
Government
Los Angeles Fire Department Technographics
Los Angeles Fire Department Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Los Angeles Fire Department and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3316 Los Angeles Fire Department employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Los Angeles Fire Department has purchased the following applications: UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) for Workforce Management in 2014, Slack Connect for Collaboration in 2023, Acquia Cloud for Web Content Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Los Angeles Fire Department is running and its propensity to invest more and deepen its relationship with UKG , Salesforce , Acquia or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Los Angeles Fire Department revenues, which have grown to $69.1 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Los Angeles Fire Department intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Los Angeles Fire Department Tech Stack and Enterprise Applications
Los Angeles Fire Department HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) | Workforce Management | HCM | n/a | 2014 | 2014 |
In 2014, Los Angeles Fire Department deployed UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety) to manage complex shift rosters and staffing assignments. UKG Workforce Central TeleStaff for Public Safety functions as the department's Workforce Management application for scheduling sworn firefighters and public safety dispatch personnel.
The implementation emphasized public safety scheduling modules, including roster and bid scheduling, staffing grids, overtime and premium calculations, and qualification tracking. Configuration work focused on embedding shift bid rules, seniority and certification constraints, and automated overtime queuing to enforce departmental labor policies and certification requirements.
Operational coverage was department-wide, spanning station-level shift assignments and command-level staffing oversight, and it directly impacted operational scheduling, shift management, and workforce governance functions. The deployment established standardized scheduling workflows and role-based access for schedule administrators and shift supervisors to maintain auditable staffing records.
Governance practices were formalized around rule-based assignment controls, documented approval workflows for overtime and shift swaps, and ongoing configuration management to preserve policy consistency across stations. UKG Workforce Central TeleStaff for Public Safety is referenced in departmental scheduling practices as the core Workforce Management application used to orchestrate duty assignments and compliance controls.
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Los Angeles Fire Department Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2023 | 2023 |
|
Los Angeles Fire Department Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Acquia | Legacy | Acquia Cloud | Web Content Management | Content Management | n/a | 2020 | 2020 |
In 2020, the Los Angeles Fire Department implemented Acquia Cloud as the platform to host and manage its public-facing website. The deployment positions Acquia Cloud as the agency's Web Content Management platform, centralizing public communications and digital content delivery for the department.
The Acquia Cloud implementation leverages standard Web Content Management capabilities, including content authoring and staging, publishing workflows, media asset management, and role based access controls for editorial and operational users. Configuration emphasis is on managed hosting, automated deployment pipelines, and environment separation for development, staging, and production to support repeatable content releases and editorial governance.
Operational coverage is focused on the laf d public website and the communications and public information functions across the department, with Acquia Cloud providing hosting resilience, security controls, and performance optimization common to cloud content platforms. The implementation integrates content governance, user permissions, and content lifecycle processes to support departmental publishing responsibilities without external system integrator involvement.
Governance changes centered on formalizing editorial workflows, approval gates, and access control policies to align municipal publishing requirements with platform capabilities. Acquia Cloud provides the Web Content Management foundation for ongoing content operations and site management across the Los Angeles Fire Department.
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Los Angeles Fire Department CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Tag Management | CRM |
|
2015 | 2015 |
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Los Angeles Fire Department TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Critical Event Management | TRM |
|
2020 | 2020 |
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Critical Event Management | TRM |
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2020 | 2020 |
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Los Angeles Fire Department IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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|
Application Hosting and Computing Services | IaaS |
|
2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
|
2015 | 2015 |
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Content Delivery Network | IaaS |
|
2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Digital Workspace | IaaS |
|
2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Los Angeles Fire Department
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Personnel Director | Director | Finance | |
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Departmental Chief Accountant | CXO | Finance | |
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Chief Information Officer | Informaton Technolgy Bureau Commander | CXO | IT | |
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Chief Deputy | CXO | Finance | |
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Personnel Analyst | Manager | HR | |
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Senior Accountant | Manager | Finance | |
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Apps Being Evaluated by Los Angeles Fire Department Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Los Angeles Fire Department IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Los Angeles Fire Department digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Los Angeles Fire Department Technographics
Los Angeles Fire Department is a Government organization based in United States,
with around 3316 employees and annual revenues of $69.1 million.
Los Angeles Fire Department operates a diverse technology stack with applications such as
UKG Workforce Central TeleStaff for Public Safety (ex Kronos TeleStaff for Public Safety), Slack Connect and Acquia Cloud,
covering areas like Workforce Management, Collaboration and Web Content Management.
Los Angeles Fire Department has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as UKG, Salesforce and Acquia.
Los Angeles Fire Department recently adopted applications including
Slack Connect in 2023, Acquia Cloud in 2020 and Everbridge Critical Event Management in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Los Angeles Fire Department’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Los Angeles Fire Department’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Los Angeles Fire Department technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.