Houston, 77024, TX,
United States
Lotte Chemical US Technographics
Lotte Chemical US Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lotte Chemical US and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Lotte Chemical US employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lotte Chemical US has purchased the following applications: OESuite APM for Asset Performance Management in 2020, Microsoft 365 for Collaboration in 2019, Salesforce Sales Cloud for Sales Automation, CRM, Sales Engagement in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lotte Chemical US is running and its propensity to invest more and deepen its relationship with Operational Sustainability , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lotte Chemical US revenues, which have grown to $1.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lotte Chemical US intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lotte Chemical US Tech Stack and Enterprise Applications
Lotte Chemical US ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Operational Sustainability | Legacy | OESuite APM | Asset Performance Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Lotte Chemical US expanded its OESuite APM implementation within the Asset Performance Management category to add SDS, Procedure Management / Work Instructions, Training Management / LMS, and Inventory Management for chemical and warehouse operations. Lotte had engaged SwainSmith and Operational Sustainability beginning in 2018 to architect an integrated operational environment for a new U.S. facility, with the first operational unit going online in January 2019 and full plant adoption of OESuite APM completed before the end of 2019. Prior to the OESuite APM program the facility relied on minimal operational software, primarily Microsoft Office and email, which informed the decision to pursue a consolidated Asset Performance Management solution.
The initial OESuite APM launch included Air / GHG, Waste Management, Incident / Event Management, Management of Change, PHA / Risk Management, CAPA / Action Item Management, Document Management with redlining, Work Management / CMMS / EAM, and Operator Rounds. Functional configuration work focused on building documents, workflows, and standardized work management and asset management processes with SwainSmith, then provisioning those processes inside OESuite APM to support daily operations and regulatory reporting. The implementation emphasized CMMS and EAM capabilities, operator rounds instrumentation, and risk and change governance workflows typical of Asset Performance Management deployments.
Operational Sustainability provided technical support for system management of the hosting environment and for Lotte’s internal ticketing system, maintaining the application stack and first line support for the OESuite APM instance. The 2020 expansion prepared the system for a future integration with SAP for inventory management, and included plans for OESuite to enable the return of unused inventory back into SAP, addressing a noted gap in Lotte’s SAP environment. The implementation scope covered the new U.S. facility across all units, shifting from capital project centric workflows during commissioning to steady state operations managed through OESuite APM.
Governance and rollout followed a structured modeling and workshop cadence that began in summer 2018, transitioned from capital projects to commissioning in fall 2018, and culminated in full operational deployment by late 2019. The project governance combined SwainSmith-led process design with Operational Sustainability-led system configuration to translate site processes into OESuite APM workflows and controls. Lotte reported being pleased with the initial module set and initial successes, which directly drove the decision to expand OESuite APM functionality in 2020.
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Lotte Chemical US Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Lotte Chemical US implemented Microsoft 365 for Collaboration. The Microsoft 365 implementation established a cloud SaaS collaboration foundation to support the company’s corporate collaboration, email, and document workflows across its United States operations.
Configuration and functional modules centered on standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file sync, Microsoft Teams for unified communications, and the Office productivity applications for content authoring. Identity and access control were managed through Azure Active Directory with tenant-level administration, and the deployment included information lifecycle and site provisioning controls consistent with Collaboration platform best practices.
Operational coverage focused on corporate functions across the United States, supporting commercial, technical, and corporate operations. Governance emphasized tenant administration, user provisioning workflows and compliance controls for content and site governance, and the company website metadata references Microsoft 365 as evidence of the public facing presence of the Collaboration environment.
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Lotte Chemical US CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Sales Cloud | Sales Automation, CRM, Sales Engagement | CRM | n/a | 2021 | 2021 |
In 2021, Lotte Chemical US implemented Salesforce Sales Cloud. The deployment addresses CRM and sales process requirements under the Sales Automation,CRM,Sales Engagement category for the companys commercial sales and account management functions.
Salesforce Sales Cloud was configured to provide standard Sales Cloud capabilities including lead management, opportunity management, account and contact records, activity tracking, pipeline visibility, reports and dashboards, and workflow automation. Configuration emphasis was on sales process standardization, role based security, and sales engagement features to support account prioritization and pipeline progression across commercial teams.
The Sales Cloud instance is instrumented on Lotte Chemical USs website to capture inbound interest and route leads into the CRM, aligning web lead capture with internal sales follow up workflows. Integration points focus on web to CRM data flows and internal user access from desktop and mobile clients, keeping the implementation within a SaaS cloud architecture.
Operational governance covers sales and commercial team adoption, administrator controls in the Salesforce console, and phased rollout of configured objects and page layouts to align with existing commercial workflows. The narrative centers on Lotte Chemical US Salesforce Sales Cloud Sales Automation,CRM,Sales Engagement supporting sales operations, account management, and customer engagement within the United States commercial organization.
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Lotte Chemical US IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Lotte Chemical US
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Apps Being Evaluated by Lotte Chemical US Executives
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