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Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Lotte Chemical US Tech Stack and Enterprise Applications

Lotte Chemical US ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Operational Sustainability Legacy OESuite APM Asset Performance Management ERP Services and Operations n/a 2020 2020
In 2020, Lotte Chemical US expanded its OESuite APM implementation within the Asset Performance Management category to add SDS, Procedure Management / Work Instructions, Training Management / LMS, and Inventory Management for chemical and warehouse operations. Lotte had engaged SwainSmith and Operational Sustainability beginning in 2018 to architect an integrated operational environment for a new U.S. facility, with the first operational unit going online in January 2019 and full plant adoption of OESuite APM completed before the end of 2019. Prior to the OESuite APM program the facility relied on minimal operational software, primarily Microsoft Office and email, which informed the decision to pursue a consolidated Asset Performance Management solution. The initial OESuite APM launch included Air / GHG, Waste Management, Incident / Event Management, Management of Change, PHA / Risk Management, CAPA / Action Item Management, Document Management with redlining, Work Management / CMMS / EAM, and Operator Rounds. Functional configuration work focused on building documents, workflows, and standardized work management and asset management processes with SwainSmith, then provisioning those processes inside OESuite APM to support daily operations and regulatory reporting. The implementation emphasized CMMS and EAM capabilities, operator rounds instrumentation, and risk and change governance workflows typical of Asset Performance Management deployments. Operational Sustainability provided technical support for system management of the hosting environment and for Lotte’s internal ticketing system, maintaining the application stack and first line support for the OESuite APM instance. The 2020 expansion prepared the system for a future integration with SAP for inventory management, and included plans for OESuite to enable the return of unused inventory back into SAP, addressing a noted gap in Lotte’s SAP environment. The implementation scope covered the new U.S. facility across all units, shifting from capital project centric workflows during commissioning to steady state operations managed through OESuite APM. Governance and rollout followed a structured modeling and workshop cadence that began in summer 2018, transitioned from capital projects to commissioning in fall 2018, and culminated in full operational deployment by late 2019. The project governance combined SwainSmith-led process design with Operational Sustainability-led system configuration to translate site processes into OESuite APM workflows and controls. Lotte reported being pleased with the initial module set and initial successes, which directly drove the decision to expand OESuite APM functionality in 2020.
Lotte Chemical US Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2019 2019
In 2019, Lotte Chemical US implemented Microsoft 365 for Collaboration. The Microsoft 365 implementation established a cloud SaaS collaboration foundation to support the company’s corporate collaboration, email, and document workflows across its United States operations. Configuration and functional modules centered on standard Collaboration capabilities, including Exchange Online for email, SharePoint Online for intranet and document management, OneDrive for personal file sync, Microsoft Teams for unified communications, and the Office productivity applications for content authoring. Identity and access control were managed through Azure Active Directory with tenant-level administration, and the deployment included information lifecycle and site provisioning controls consistent with Collaboration platform best practices. Operational coverage focused on corporate functions across the United States, supporting commercial, technical, and corporate operations. Governance emphasized tenant administration, user provisioning workflows and compliance controls for content and site governance, and the company website metadata references Microsoft 365 as evidence of the public facing presence of the Collaboration environment.
Lotte Chemical US CRM
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Previous System
Application
Category
Market
VAR/SI
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Insight
Salesforce Legacy Salesforce Sales Cloud Sales Automation, CRM, Sales Engagement CRM n/a 2021 2021
In 2021, Lotte Chemical US implemented Salesforce Sales Cloud. The deployment addresses CRM and sales process requirements under the Sales Automation,CRM,Sales Engagement category for the companys commercial sales and account management functions. Salesforce Sales Cloud was configured to provide standard Sales Cloud capabilities including lead management, opportunity management, account and contact records, activity tracking, pipeline visibility, reports and dashboards, and workflow automation. Configuration emphasis was on sales process standardization, role based security, and sales engagement features to support account prioritization and pipeline progression across commercial teams. The Sales Cloud instance is instrumented on Lotte Chemical USs website to capture inbound interest and route leads into the CRM, aligning web lead capture with internal sales follow up workflows. Integration points focus on web to CRM data flows and internal user access from desktop and mobile clients, keeping the implementation within a SaaS cloud architecture. Operational governance covers sales and commercial team adoption, administrator controls in the Salesforce console, and phased rollout of configured objects and page layouts to align with existing commercial workflows. The narrative centers on Lotte Chemical US Salesforce Sales Cloud Sales Automation,CRM,Sales Engagement supporting sales operations, account management, and customer engagement within the United States commercial organization.
Lotte Chemical US IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Lotte Chemical US

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lotte Chemical US Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lotte Chemical US IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lotte Chemical US digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Lotte Chemical US Technographics
Lotte Chemical US is a OIl, Gas and Chemicals organization based in United States, with around 1800 employees and annual revenues of $1.50 billion.
Lotte Chemical US operates a diverse technology stack with applications such as OESuite APM, Microsoft 365 and Salesforce Sales Cloud, covering areas like Asset Performance Management, Collaboration and Sales Automation, CRM, Sales Engagement.
Lotte Chemical US has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Operational Sustainability, Microsoft and Salesforce.
Lotte Chemical US recently adopted applications including Salesforce Sales Cloud in 2021, Amazon EC2 in 2021 and Cloudflare CDN in 2021, highlighting its ongoing modernization strategy.
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Our research team continuously updates Lotte Chemical US’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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