Lotte Duty Free Jeju Technographics
Lotte Duty Free Jeju Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lotte Duty Free Jeju and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Lotte Duty Free Jeju employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lotte Duty Free Jeju has purchased the following applications: Eximbay Platform for Payment Processing in 2015, Slack Connect for Collaboration in 2022, Criteo Commerce Media Platform for Digital Advertising Platform in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lotte Duty Free Jeju is running and its propensity to invest more and deepen its relationship with Eximbay , Salesforce , Criteo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lotte Duty Free Jeju revenues, which have grown to $471.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lotte Duty Free Jeju intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lotte Duty Free Jeju Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Eximbay | Legacy | Eximbay Platform | Payment Processing | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Lotte Duty Free Jeju implemented Eximbay Platform for Payment Processing to support international payment acceptance and inbound customer passport and mobile passport flows. The deployment targets duty free sales on Jeju Island, enabling cross border checkout and tax refund processing tied to customer identity verification at point of sale and online checkout.
The Eximbay Platform implementation incorporates Eximbay DM Plus and EXIMPay+ passport verification and overseas card payment capabilities as shown in vendor product documentation listing Lotte Duty Free. Configuration focused on payment gateway routing, card authorization and settlement for overseas cards, and passport verification workflows that link identity data to tax refund and checkout processes, alongside standard payment processing controls such as tokenization and authorization orchestration.
Operational coverage spans retail checkout and inbound customer flows in South Korea, aligning payment processing with passport verification and tax refund procedures to support duty free commerce. Governance emphasis centered on embedding passport validation into checkout workflows and operationalizing Eximbay Platform modules across customer touchpoints, with IT and store operations responsible for orchestration and ongoing operational control.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Cloud Storage | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Lotte Duty Free Jeju
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Lotte Duty Free Jeju Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||