Seoul, 5551,
South Korea
Lotte On South Korea Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lotte On South Korea and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 800 Lotte On South Korea employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lotte On South Korea has purchased the following applications: KakaoTalk for Chatbots and Conversational AI in 2018, Slack Connect for Collaboration in 2022, Omnious Discovery AI for Personalization and Product Recommendations in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lotte On South Korea is running and its propensity to invest more and deepen its relationship with Kakao , Salesforce , Omnious or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lotte On South Korea revenues, which have grown to $104.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lotte On South Korea intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kakao | Legacy | KakaoTalk | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
|
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Slack Connect | Collaboration | Collaboration | n/a | 2022 | 2022 |
|
eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Omnious | Legacy | Omnious Discovery AI | Personalization and Product Recommendations | eCommerce | n/a | 2022 | 2022 |
In 2022, Lotte On South Korea deployed Omnious Discovery AI within the Personalization and Product Recommendations category to consolidate product catalogs and enrich product metadata. Omnious Discovery AI's Automated Product Tagging and Discovery Visual Recommendations capabilities were applied to consolidate seven merged catalogs and automatically tag over 1 million SKUs across the ecommerce catalog.
The implementation emphasized automated attribute extraction, visual similarity based recommendations, and attribute-driven product filters, with Omnious Discovery AI generating rich attribute data to populate taxonomy and filter facets. Configuration work focused on ingest pipelines for the merged catalog sets, automated tagging rules and model-driven attribute assignment, and recommendation model tuning to support visual discovery and filter-driven navigation.
Operational coverage centered on catalog operations, merchandising and search and browse experience for Lotte On's ecommerce site in South Korea, with the automated tagging workflow replacing manual attribute entry at scale. Governance shifted toward model supervision and exception workflows for manual review, and the rollout enabled smart product filters driven by the newly populated attributes. The project delivered explicit outcomes reported by the vendor, namely a reduction of over 90% in manual tagging resources and an increase in filter click-through rates of about 3x.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
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|
|
|
Digital Advertising Platform | CRM |
|
2020 | 2020 |
|
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|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
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|
|
|
Tag Management | CRM |
|
2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2025 | 2025 |
|
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
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|
|
Application Hosting and Computing Services | IaaS |
|
2022 | 2022 |
|
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Content Delivery Network | IaaS |
|
2024 | 2024 |
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Content Delivery Network | IaaS |
|
2020 | 2020 |
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Content Delivery Network | IaaS |
|
2021 | 2021 |
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Domain Name System (DNS) | IaaS |
|
2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2021 | 2021 |
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