Lou Malnati's Pizzeria
3685 Woodhead Dr.,
Northbrook, 60062, IL,
United States
Northbrook, 60062, IL,
United States
1 847-562-1814
Retail
Lou Malnati's Pizzeria Technographics
Lou Malnati's Pizzeria Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lou Malnati's Pizzeria and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3500 Lou Malnati's Pizzeria employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lou Malnati's Pizzeria has purchased the following applications: Mitratech TalentReef Recruit 2.0 for Recruiting, Applicant Tracking System in 2021, InTouchPOS Restaurant POS for Point Of Sale in 2007, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lou Malnati's Pizzeria is running and its propensity to invest more and deepen its relationship with Mitratech , InTouchPOS , Ruby or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lou Malnati's Pizzeria revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lou Malnati's Pizzeria intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lou Malnati's Pizzeria Tech Stack and Enterprise Applications
Lou Malnati's Pizzeria HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Mitratech | Legacy | Mitratech TalentReef Recruit 2.0 | Recruiting, Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Lou Malnati's Pizzeria deployed Mitratech TalentReef Recruit 2.0 on its public careers website to manage applicant intake and job posting workflows. The Mitratech TalentReef Recruit 2.0 application is used as a Recruiting,Applicant Tracking System to capture candidate applications directly from job listings on the company site and to route applicants into structured hiring pipelines. The web embedded deployment indicates direct careers page integration with the ATS user interface for candidates, enabling online application capture, job requisition publication, and initial screening workflows.
Functional capabilities implemented align with standard applicant tracking functionality, including job posting management, resume capture and parsing, candidate routing to hiring managers, interview scheduling, offer workflow orchestration, and hiring analytics dashboards. Governance and operational control are described through centralized HR configuration and hiring manager approval flows, with configurable workflow rules to standardize recruitment processes. Mitratech TalentReef Recruit 2.0 supports Lou Malnati's Pizzeria recruiting operations by consolidating candidate data from the careers site into a single system of record for applicant tracking and hiring workflow orchestration.
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Lou Malnati's Pizzeria ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| InTouchPOS | Legacy | InTouchPOS Restaurant POS | Point Of Sale | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Lou Malnati's Pizzeria deployed InTouchPOS Restaurant POS across its 27 locations to standardize Point Of Sale operations and enterprise reporting. The InTouchPOS Restaurant POS rollout targeted multi-unit consistency, consolidating transactional capture at the store level and central sales visibility for corporate teams in the US Midwest.
The implementation included InTouchOffice for corporate consolidation and remote management, creating a central back-office tier for multi-unit sales data aggregation and remote configuration of store terminals. Functional capabilities emphasized in-store transaction processing and centralized enterprise reporting, enabling faster access to multi-unit sales data and consolidated operational dashboards.
Deployment scope covered 27 restaurant sites and corporate headquarters, with configuration and reporting governance centralized through InTouchOffice to enforce standardized POS configurations and reporting taxonomies. The program delivered improved operational efficiency and faster multi-unit sales access as reported, while aligning Point Of Sale operations with corporate reporting and remote management workflows.
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Lou Malnati's Pizzeria AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Lou Malnati's Pizzeria implemented Ruby Live Chat as a Chatbots and Conversational AI solution on its public website to support guest-facing customer service. The Ruby Live Chat deployment is embedded on the company website and functions as the primary web chat interface for online guest inquiries.
The implementation uses the Ruby Live Chat widget to provide live agent routing, canned responses and scripted messaging workflows, chat queuing, and session transcripts to preserve conversational context. Configuration follows standard chat operations with operator consoles for real-time messaging and built-in conversation history and basic reporting to support service interactions.
Operational scope is focused on the website channel, centralizing web-based guest interactions for customer service and online order support at the digital front door. No named backend integrations were provided in the source, so the technical narrative remains centered on the web chat layer and associated agent workflows.
Governance and workflow adjustments emphasize consolidating guest messaging into the Ruby Live Chat interface, standardizing response templates and escalation paths for customer service teams. The deployment establishes a single conversational channel on the site with operator controls and recorded conversations used to manage ongoing guest communication.
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Lou Malnati's Pizzeria Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2016 | 2016 |
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Lou Malnati's Pizzeria CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Data Management Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Lou Malnati's Pizzeria ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Lou Malnati's Pizzeria PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Lou Malnati's Pizzeria IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Lou Malnati's Pizzeria CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lou Malnati's Pizzeria
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Lou Malnati's Pizzeria Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lou Malnati's Pizzeria IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lou Malnati's Pizzeria digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lou Malnati's Pizzeria Technographics
Lou Malnati's Pizzeria is a Retail organization based in United States,
with around 3500 employees and annual revenues of $400.0 million.
Lou Malnati's Pizzeria operates a diverse technology stack with applications such as
Mitratech TalentReef Recruit 2.0, InTouchPOS Restaurant POS and Ruby Live Chat,
covering areas like Recruiting, Applicant Tracking System, Point Of Sale and Chatbots and Conversational AI.
Lou Malnati's Pizzeria has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Mitratech, InTouchPOS and Ruby.
Lou Malnati's Pizzeria recently adopted applications including
Adform in 2023, Mitratech TalentReef Recruit 2.0 in 2021 and Ruby Live Chat in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lou Malnati's Pizzeria’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lou Malnati's Pizzeria’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lou Malnati's Pizzeria technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.