Lucid Software
10355 S Jordan Gateway STE 150,
South Jordan, 84095, UT,
United States
South Jordan, 84095, UT,
United States
1 844-465-8243
Professional Services
Lucid Software Technographics
Lucid Software Software Purchases and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lucid Software and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1200 Lucid Software employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lucid Software has purchased the following applications: Greenhouse ATS for Applicant Tracking System in 2021, FrontApp for Collaboration in 2019, Directus CMS for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lucid Software is running and its propensity to invest more and deepen its relationship with Greenhouse , Front , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lucid Software revenues, which have grown to $300.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lucid Software intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
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Lucid Software Data, Technology Stack, and Enterprise Applications
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
In 2021, Lucid Software implemented Greenhouse ATS. Greenhouse ATS, an Applicant Tracking System, is deployed on Lucid's public careers site to capture candidate applications and manage applicant flows for talent acquisition. The deployment centralizes candidate intake and supports recruiting for a professional services firm with approximately 1,200 employees, routing applications to HR and recruiting teams.
The implementation configures common Applicant Tracking System capabilities, including job requisition publishing, application intake and resume parsing, pipeline stage management, interview scheduling, structured scorecards, and offer tracking. Greenhouse ATS is used to enforce stage-based hiring workflows and to provide hiring managers and recruiters with shared interview plans and evaluation forms. Reporting and requisition-level visibility support operational hiring cadence and candidate pipeline monitoring.
Operational ownership is with Lucid's HR and talent acquisition functions, and the system integrates with the company careers page to present openings and accept applications. Governance includes standardized requisition approvals, role-based access controls for recruiters and hiring managers, and templated interview kits to promote consistent evaluation. The deployment focuses on recruiting and hiring operations rather than wider HRIS capabilities.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Front | Legacy | FrontApp | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Lucid Software implemented FrontApp as a shared inbox solution for its customer success organization. FrontApp is used as a Collaboration application to support a pooled customer success team handling SMB segment accounts.
The deployment centers on a pooled shared inbox architecture that consolidates CSM communication with customers and enables collaborative message handling. Functional capabilities configured include shared inbox routing, message assignment as tasks, and in app task management to support day to day case ownership. FrontApp was configured to enforce mailbox assignment workflows aligned to the pooled team model.
The implementation integrates FrontApp with Salesforce to surface account context and enable assignment handoffs between the shared inbox and CRM related work. Operational coverage is the customer success department focused on SMB accounts, not a company wide deployment. The configuration emphasizes assignment workflows and visibility for CSMs to reduce duplicated outreach.
Lucid cited better features for its use case and lower price as reasons for switching to FrontApp. The rollout was described as difficult and time consuming to create, which required formalizing assignment governance and workflow ownership within the customer success org. The vendor is reported to save time in the long run once internal processes were established.
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Event Management | Collaboration |
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2021 | 2021 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Directus | Legacy | Directus CMS | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023, Lucid Software migrated from Drupal to Directus CMS to manage its corporate blog and global content. Lucid Software implemented Directus CMS as a headless Content Management platform to decouple content authoring from presentation and centralize content models for marketing and web teams.
The deployment focused on headless content modeling, editorial role configuration, internationalization support, and template migration processes. Directus CMS was configured with content types and workflows for blog posts, marketing pages, and localized copy, and was used to accelerate template migrations for marketing and web content in the United States.
Directus CMS was adopted as the canonical content API across Lucid’s content workflows, feeding the corporate blog and regional content endpoints. Operational coverage included marketing and web operations across Lucid’s global footprint, with explicit usage and template rollout activity documented for the United States.
Governance and implementation practices were documented in 2023, establishing editorial ownership, content lifecycle procedures, and template migration governance to support rollout and ongoing operations. The case study reports that the Directus CMS implementation improved internationalization and sped template migrations for Lucid’s marketing and web content.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2023 | 2023 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Partner Relationship Management | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2018 | 2018 |
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IT Asset Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Asset Management (ITAM), SaaS Spend Management | IT Asset Management |
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2017 | 2017 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Configure Price Quote (CPQ) | SPM |
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2020 | 2020 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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API Management, iPaaS (Integration Platform as a Service) | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lucid Software
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lucid Software Executives
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FAQ - APPS RUN THE WORLD Lucid Software Technographics
Lucid Software is a Professional Services organization based in United States,
with around 1200 employees and annual revenues of $300.0 million.
Lucid Software operates a diverse technology stack with applications such as
Greenhouse ATS, FrontApp and Directus CMS,
covering areas like Applicant Tracking System, Collaboration and Content Management.
Lucid Software has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Greenhouse, Front and Directus.
Lucid Software recently adopted applications including
Directus CMS in 2023, Zoominfo Platform in 2023 and Criteo Commerce Media Platform in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lucid Software’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lucid Software’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lucid Software technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.