Frankfurt, D-60546,
Germany
Lufthansa Cargo Technographics
Lufthansa Cargo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lufthansa Cargo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4500 Lufthansa Cargo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lufthansa Cargo has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2019, Liferay Digital Experience Platform (DXP) for Web Content Management in 2015, Sendum Findum for Real-Time Transportation Visibility in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lufthansa Cargo is running and its propensity to invest more and deepen its relationship with Google , Liferay , Sendum or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lufthansa Cargo revenues, which have grown to $8.40 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lufthansa Cargo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lufthansa Cargo Tech Stack and Enterprise Applications
Lufthansa Cargo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Lufthansa Cargo deployed Google Workspace (Formerly Google G-Suite) to support Collaboration across its corporate operations. Public references on the company website show Lufthansa Cargo is using Google Workspace (Formerly Google G-Suite) on their website, confirming the vendor and application presence.
The implementation centers on core Collaboration capabilities typical of Google Workspace, including enterprise email, collaborative document editing, shared drives, calendaring, and video conferencing. Configuration signals point to use of Google Workspace administrative controls for tenant management, user provisioning, group permissions, and policy enforcement across those functional modules.
Architecturally the deployment aligns with a cloud hosted SaaS model, with centralized administration and platform governance controlling access and collaboration patterns. Operational scope extends to corporate communications and document workflows across the airline cargo business, leveraging Google Workspace to unify email, file storage, scheduling, and real time collaboration for business functions.
Governance activity is focused on Google Workspace administration, domain level provisioning, group and permission management, and platform level sharing policies to govern collaboration behavior. The narrative links Lufthansa Cargo, Google Workspace (Formerly Google G-Suite), Collaboration and business function in a single implementation context.
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Lufthansa Cargo Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Liferay | Legacy | Liferay Digital Experience Platform (DXP) | Web Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Lufthansa Cargo implemented Liferay Digital Experience Platform (DXP) for Web Content Management on its public website. The implementation established Liferay Digital Experience Platform (DXP) as the primary web content layer supporting customer-facing content and corporate communications for the transportation operator.
The deployment focused on core Web Content Management capabilities, including page and site management, content authoring and templating, multilingual content support, staging and publishing workflows, and role based access controls for editorial teams. Configuration emphasized modular content components and responsive site themes consistent with typical Liferay DXP implementations, enabling centralized content reuse and structured asset management.
Operational ownership is centered on Lufthansa Cargo's central digital and marketing teams who manage editorial governance, approval workflows, and content lifecycle processes through the platform. The implementation delivered a unified content management surface for the Lufthansa Cargo website, simplifying site administration and supporting ongoing editorial and localization processes.
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Lufthansa Cargo SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sendum | Legacy | Sendum Findum | Real-Time Transportation Visibility | SCM | n/a | 2018 | 2018 |
In 2018, Lufthansa Cargo deployed Sendum Findum as a Real-Time Transportation Visibility application. The rollout centers on onboarding operational teams to the Findum.Sendum.com liveSensor tracking portal, with users receiving login credentials and then connecting and configuring liveSensor devices to their shipment requirements.
Sendum Findum provides device configuration and live sensor telemetry via the tracking portal, enabling event and alarm monitoring and persistent shipment visibility consistent with Real-Time Transportation Visibility functionality. Configuration tasks performed in the portal include device parameterization for shipment-specific thresholds, liveSensor connection orchestration, and ongoing status checks for in-transit monitoring.
Operational integration is explicitly tied to the booking process, shippers must tick the Real Time Tracking Checkbox in their booking to declare tracked shipments. The requirement to declare tracked shipments is enforced because an undeclared device may trigger a dark alarm in transit, which Lufthansa Cargo states can generate significant operational effort and a flat charge for damages of 10,000 euros or 10,000 dollars if the device was attached without informing the carrier.
Governance and process changes include mandatory pre-shipment steps, namely receipt of portal login, device connection to Findum.Sendum.com, and booking declaration prior to handover. These controls shift responsibility onto booking desks and shippers to complete portal configuration and tracking declaration, aligning shipment acceptance procedures with the Real-Time Transportation Visibility implementation.
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Transportation Management | SCM |
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2015 | 2015 |
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Lufthansa Cargo CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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PR and Media Communication | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2021 | 2021 |
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Lufthansa Cargo PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Operating System (OS) | PaaS |
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2004 | 2004 |
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Lufthansa Cargo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Lufthansa Cargo
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Lufthansa Cargo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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