Lufthansa USA
640 Hempstead Turnpike,
East Meadow, 11554, NY,
United States
East Meadow, 11554, NY,
United States
1 516-794-2232
Transportation
Lufthansa USA Technographics
Lufthansa USA Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Lufthansa USA and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9000 Lufthansa USA employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lufthansa USA has purchased the following applications: ADP SmartCompliance for Payroll Tax Compliance in 2018, Adobe Connect for Audio Video and Web Conferencing in 2017, Adobe Experience Manager for Digital Asset Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lufthansa USA is running and its propensity to invest more and deepen its relationship with ADP , Adobe Systems , DocuSign or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lufthansa USA revenues, which have grown to $2.20 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lufthansa USA intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Lufthansa USA Tech Stack and Enterprise Applications
Lufthansa USA HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP SmartCompliance | Payroll Tax Compliance | HCM | n/a | 2018 | 2018 |
In 2018, Lufthansa USA implemented ADP SmartCompliance as its Payroll Tax Compliance solution. The deployment operated alongside ADP Enterprise to administer weekly and semi monthly payroll for all United States employees, centralizing tax notice and garnishment processing within the ADP ecosystem.
ADP SmartCompliance was configured to manage garnishment workflows and tax notice tracking, and to deliver payroll and mandatory training reports required by HR, compliance, and legal stakeholders. Functional capabilities implemented included garnishment processing, tax filing notice management, and payroll reporting tied to audit documentation requirements.
The implementation integrated ADP SmartCompliance with ADP Enterprise payroll operations, creating a data flow of payroll transactions and tax events between systems. Operational coverage focused on US payroll and required coordination with third party entities to resolve notices and enforce garnishments.
Governance changes emphasized documentation collection and cross functional reporting, with Payroll and HR administrative staff responsible for liaising with compliance and legal teams to support audits. ADP SmartCompliance became the centralized tax compliance node while payroll execution remained managed through ADP Enterprise.
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Lufthansa USA Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Lufthansa USA implemented Adobe Connect. The deployment places Adobe Connect into the Lufthansa USA website to deliver Audio Video and Web Conferencing capabilities for customer facing interactions, virtual training, and cross department collaboration.
Adobe Connect is configured with persistent virtual meeting rooms, content pods for presenting files and video, screen sharing, real time chat, and recording capabilities to support live sessions and on demand playback. The implementation leverages the platform meeting room model and content management features to standardize session templates and access controls.
The implementation scope centers on the United States operations and web properties, where meeting rooms are embedded into site workflows to enable scheduled webinars and ad hoc conferencing. Governance is organized around role based meeting administration and published usage policies, with provisioning and moderation workflows to control external access and session publishing.
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Lufthansa USA Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Experience Manager | Digital Asset Management | Content Management | n/a | 2020 | 2020 |
In 2020, Lufthansa USA deployed Adobe Experience Manager for Digital Asset Management on its public website. Adobe Experience Manager is positioned as the primary Digital Asset Management platform for web and marketing assets, centralizing images, video and rich media used across Lufthansa USA's site and editorial pipelines.
The implementation leverages core DAM capabilities including asset ingestion, metadata schema and taxonomy, automated rendition generation, and content publishing pipelines to support marketing and web operations. Configuration emphasized role based access controls and approval workflows to govern asset lifecycle and ensure editorial review, with integration points to the website content delivery layer and internal authoring processes to enable coordinated publishing. Operational scope focuses on Lufthansa USA digital and marketing teams responsible for site content and campaign delivery, with governance centered on metadata standards and asset lifecycle management.
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Digital Signing | Content Management |
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2021 | 2021 |
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Lufthansa USA CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Analytics | CRM |
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2011 | 2011 |
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Marketing Automation, Customer Experience | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Tag Management | CRM |
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2013 | 2013 |
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Lufthansa USA ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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Lufthansa USA IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2013 | 2013 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Lufthansa USA CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Lufthansa USA
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Lufthansa USA Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lufthansa USA IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lufthansa USA digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Lufthansa USA Technographics
Lufthansa USA is a Transportation organization based in United States,
with around 9000 employees and annual revenues of $2.20 billion.
Lufthansa USA operates a diverse technology stack with applications such as
ADP SmartCompliance, Adobe Connect and Adobe Experience Manager,
covering areas like Payroll Tax Compliance, Audio Video and Web Conferencing and Digital Asset Management.
Lufthansa USA has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ADP and Adobe Systems.
Lufthansa USA recently adopted applications including
DocuSign eSignature in 2021, Salesforce Sales Cloud in 2021 and Adobe Experience Manager in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lufthansa USA’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Lufthansa USA’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lufthansa USA technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.