AI Buyer Insights:

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

Lumexa Imaging
Location
4200 Six Forks Road, Suite 1000,
Raleigh, 27609, NC,
United States
Website
https://www.lumexaimaging.com/
Phone
1 919-763-1100
Artw industry
Healthcare
Employee
Revenue

Lumexa Imaging Technographics

Lumexa Imaging Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Lumexa Imaging and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5019 Lumexa Imaging employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Lumexa Imaging has purchased the following applications: Five9 Supervisor Desktop for Performance and Goal Management in 2024, Five9 GenAI Studio for Generative AI Platforms in 2024, Microsoft 365 for Collaboration in 2025 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Lumexa Imaging is running and its propensity to invest more and deepen its relationship with Five9 , Microsoft , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Lumexa Imaging revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lumexa Imaging intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Lumexa Imaging Tech Stack and Enterprise Applications

Lumexa Imaging HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Five9 Legacy Five9 Supervisor Desktop Performance and Goal Management HCM n/a 2024 2024
In 2024, Lumexa Imaging implemented Five9 Supervisor Desktop as part of a Performance and Goal Management initiative to centralize contact center oversight for its US imaging centers. The deployment combined Five9 AI agents, intelligent routing and a Salesforce integration to automate patient follow-ups and appointment scheduling, aligning contact center workflows with clinical scheduling processes and patient outreach functions. Five9 Supervisor Desktop was used to extend the platform’s workforce and performance management capabilities, providing supervisors with real-time metrics, agent scorecards and coaching workflows to monitor adherence and handle exceptions. The implementation integrated telephony automation with Salesforce records to create closed loop follow-up processes, and Five9 reports that the combined automation unlocked 4 million dollars in new revenue and materially reduced call abandonment.
Lumexa Imaging AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Five9 Legacy Five9 GenAI Studio Generative AI Platforms AI Development n/a 2024 2024
In 2024, Lumexa Imaging deployed Five9 GenAI Studio in the Generative AI Platforms category to extend Five9 AI agent capabilities within its healthcare contact center. The implementation targeted patient access and appointment scheduling workflows across United States contact center operations and focused on automating outreach and inbound routing for clinical appointment flows. Configuration centered on AI agents and intelligent routing, which were used to automate patient follow-ups and appointment scheduling and to orchestrate outbound engagement sequences. Five9 AI agent capabilities were embedded into contact center call flows and digital channels to support patient access workflows, and AI-driven summaries were incorporated into agent workflows for concise interaction records. Usage of Five9 GenAI Studio is inferred because Five9 positions GenAI Studio as the customization hub for AI Summaries and other generative-AI contact center features that Lumexa leveraged via Five9 AI offerings. Operational scope covered patient access and healthcare contact center teams across the United States, with rollout aligned to contact center scheduling and follow-up operations. Governance emphasized embedding generative AI outputs into agent workflows and routing rules to maintain consistent patient communication and scheduling logic. The deployment contributed to higher conversion rates and unlocked approximately $4M in new revenue as a direct outcome reported for the automated patient follow-up and scheduling program.
Lumexa Imaging Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2025 2025
Collaboration Collaboration 2025 2025
Lumexa Imaging Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Video Editing Content Management 2025 2025
Web Content Management Content Management 2025 2025
Lumexa Imaging CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2025 2025
Customer Experience CRM 2025 2025
Tag Management CRM 2025 2025
Lumexa Imaging PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2025 2025
Lumexa Imaging IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2025 2025
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2025 2025
Content Delivery Network IaaS 2025 2025
Domain Name System (DNS) IaaS 2025 2025
Domain Name System (DNS) IaaS 2025 2025
Network Management and Monitoring IaaS 2025 2025
Lumexa Imaging CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2025 2025

IT Decision Makers and Key Stakeholders at Lumexa Imaging

First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts

Apps Being Evaluated by Lumexa Imaging Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Lumexa Imaging IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Lumexa Imaging digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Lumexa Imaging Technographics
Lumexa Imaging is a Healthcare organization based in United States, with around 5019 employees and annual revenues of $1.00 billion.
Lumexa Imaging operates a diverse technology stack with applications such as Five9 Supervisor Desktop, Five9 GenAI Studio and Microsoft 365, covering areas like Performance and Goal Management, Generative AI Platforms and Collaboration.
Lumexa Imaging has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Five9 and Microsoft.
Lumexa Imaging recently adopted applications including Microsoft 365 in 2025, Slack Connect in 2025 and Vimeo Online Video Editor in 2025, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Lumexa Imaging’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Lumexa Imaging’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Lumexa Imaging technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.