Omaha, 68114, NE,
United States
Lund Living Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Lund Living and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 500 Lund Living employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Lund Living has purchased the following applications: Microsoft 365 for Collaboration in 2024, WordPress for Web Content Management in 2024, Yardi RentCafe CRM IQ for CRM in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Lund Living is running and its propensity to invest more and deepen its relationship with Microsoft , Automattic , Yardi or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Lund Living revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Lund Living intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2024 | 2024 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2024 | 2024 |
|
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Yardi | Legacy | Yardi RentCafe CRM IQ | CRM | CRM | n/a | 2024 | 2024 |
In 2024, Lund Living implemented Yardi RentCafe CRM IQ along with Chat IQ to centralize prospect, applicant and resident workflows across its U.S. portfolio. This was a CRM leasing deployment concentrated on U.S. properties, designed to unify leasing and resident engagement processes under a single application platform.
The deployment configured Yardi RentCafe CRM IQ to manage prospect tracking, applicant workflow orchestration and resident communications, while Chat IQ provided conversational automation for high-volume inquiries. Configuration emphasized CRM workflow rules and conversational triggers so routine questions were handled by Chat IQ and CRM records were populated automatically to maintain lead and applicant state.
Operationally the implementation integrated CRM IQ with RentCafe property data to improve customer visibility and conversions, linking property-level information to prospect and resident records. The scope covered leasing and resident services across Lund Living's United States portfolio, aligning property data, lead routing and on-site leasing workflows.
Governance centered on centralized CRM ownership for leasing and resident experience teams, with process changes to route repetitive inquiries to Chat IQ and to capture interaction data in Yardi RentCafe CRM IQ. The case study reports that the combined Yardi RentCafe CRM IQ and Chat IQ deployment freed up roughly six staff hours per day and enabled Chat IQ to answer the majority of repetitive inquiries, enhancing visibility into customer interactions and conversion pathways.
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Tag Management | CRM |
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2024 | 2024 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2024 | 2024 |
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Domain Name System (DNS) | IaaS |
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2024 | 2024 |
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Network Management and Monitoring | IaaS |
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2024 | 2024 |
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