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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

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Michelin, an e2open customer evaluated Oracle Transportation Management

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Lund Living Data, Technology Stack, and Enterprise Applications
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2024 2024
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Automattic Legacy WordPress Web Content Management Content Management n/a 2024 2024
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Yardi Legacy Yardi RentCafe CRM IQ CRM CRM n/a 2024 2024
In 2024, Lund Living implemented Yardi RentCafe CRM IQ along with Chat IQ to centralize prospect, applicant and resident workflows across its U.S. portfolio. This was a CRM leasing deployment concentrated on U.S. properties, designed to unify leasing and resident engagement processes under a single application platform. The deployment configured Yardi RentCafe CRM IQ to manage prospect tracking, applicant workflow orchestration and resident communications, while Chat IQ provided conversational automation for high-volume inquiries. Configuration emphasized CRM workflow rules and conversational triggers so routine questions were handled by Chat IQ and CRM records were populated automatically to maintain lead and applicant state. Operationally the implementation integrated CRM IQ with RentCafe property data to improve customer visibility and conversions, linking property-level information to prospect and resident records. The scope covered leasing and resident services across Lund Living's United States portfolio, aligning property data, lead routing and on-site leasing workflows. Governance centered on centralized CRM ownership for leasing and resident experience teams, with process changes to route repetitive inquiries to Chat IQ and to capture interaction data in Yardi RentCafe CRM IQ. The case study reports that the combined Yardi RentCafe CRM IQ and Chat IQ deployment freed up roughly six staff hours per day and enabled Chat IQ to answer the majority of repetitive inquiries, enhancing visibility into customer interactions and conversion pathways.
Tag Management CRM 2024 2024
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2024 2024
Domain Name System (DNS) IaaS 2024 2024
Network Management and Monitoring IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Lund Living
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Lund Living Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Lund Living Technographics

Lund Living is a Construction and Real Estate organization based in United States, with around 500 employees and annual revenues of $60.0 million.

Lund Living operates a diverse technology stack with applications such as Microsoft 365, WordPress and Yardi RentCafe CRM IQ, covering areas like Collaboration, Web Content Management and CRM.

Lund Living has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Microsoft, Automattic and Yardi.

Lund Living recently adopted applications including Microsoft 365 in 2024, WordPress in 2024 and Yardi RentCafe CRM IQ in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Lund Living’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Lund Living’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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