LuxTag
Wisma Suria, Jalan Teknokrat 6,
Cyberjaya, 63000,
Malaysia
Cyberjaya, 63000,
Malaysia
60 3-2027 4750
Professional Services
LuxTag Technographics
LuxTag Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by LuxTag and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 LuxTag employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that LuxTag has purchased the following applications: Hubspot Live Chat for Chatbots and Conversational AI in 2020, NEM Blockchain Platform for Blockchain Platform in 2018, Hubspot CRM for CRM in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems LuxTag is running and its propensity to invest more and deepen its relationship with HubSpot , NEM , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing LuxTag revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for LuxTag intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
LuxTag Tech Stack and Enterprise Applications
LuxTag AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, LuxTag implemented Hubspot Live Chat on its public website. Hubspot Live Chat is classified in the Chatbots and Conversational AI category and serves as an embedded conversational entry point for website visitors and prospective clients.
The deployment used Hubspot Live Chat as a JavaScript chat widget managed from the HubSpot platform, configured to present chatflows, canned responses, and live agent handover for inbound inquiries. Implementation emphasized contact capture and conversation tracking, with chats recorded into HubSpot conversation records to support qualification and follow up workflows.
Governance focused on standardized message templates, hours-of-availability configuration, and simple routing rules to align chat handling with sales and support responsibilities. Operational coverage was the public website, oriented toward professional services inquiry handling and lead qualification workflows.
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LuxTag Blockchain
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| NEM | Legacy | NEM Blockchain Platform | Blockchain Platform | Blockchain | n/a | 2018 | 2018 |
In 2018, LuxTag implemented the NEM Blockchain Platform to power LuxTag.io. The NEM Blockchain Platform, categorized as Blockchain Platform, was deployed by the Malaysia-based professional services firm to provide on-chain anchoring for digital asset identities and provenance.
The implementation focused on blockchain-native capabilities common to the Blockchain Platform category, including token issuance for unique asset identifiers, cryptographic hashing and timestamping to create immutable proofs, and storage of on-chain transaction records linked to off-chain metadata. Configuration work emphasized deterministic asset identifiers and programmatic issuance workflows to support product tagging and certificate issuance within the application.
Operationally the NEM Blockchain Platform was integrated with the LuxTag.io web interface and tagging workflows through API-driven interactions, enabling the application to write asset proofs to the ledger and read verification states for front-end display. Governance centered on key management and role-based issuance controls, with product and client-facing teams operating the tag issuance and verification processes.
The NEM Blockchain Platform serves as the cryptographic ledger underpinning LuxTag.io, enabling verifiable asset provenance and persistent audit trails without introducing claims about measurable business outcomes.
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LuxTag CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HubSpot | Legacy | Hubspot CRM | CRM | CRM | n/a | 2020 | 2020 |
In 2020, LuxTag implemented Hubspot CRM as its CRM platform. The deployment covers the 30-employee professional services firm based in Malaysia and focuses on sales and marketing functions, consolidating contact and deal data. Hubspot CRM is instrumented on the company website to capture inbound leads and form submissions for automated routing.
The implementation centralizes contact and company records, configures pipeline management and deal stages, and leverages web form capture and tracking to feed the CRM, aligning with typical CRM workflows. Sales and marketing teams use Hubspot CRM for lead qualification, email sequencing and basic sales automation, with records serving as the single system of record for customer interactions. Governance emphasizes standardized lead-to-deal processes and website-to-CRM data flows to ensure consistent record capture and pipeline handoffs.
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CRM | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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LuxTag PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2020 | 2020 |
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LuxTag IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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LuxTag CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at LuxTag
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by LuxTag Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from LuxTag IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the LuxTag digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD LuxTag Technographics
LuxTag is a Professional Services organization based in Malaysia,
with around 30 employees and annual revenues of $3.0 million.
LuxTag operates a diverse technology stack with applications such as
Hubspot Live Chat, NEM Blockchain Platform and Hubspot CRM,
covering areas like Chatbots and Conversational AI, Blockchain Platform and CRM.
LuxTag has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HubSpot and NEM.
LuxTag recently adopted applications including
Automattic Jetpack CRM in 2021, Hubspot Marketing Automation in 2021 and Customer.io in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of LuxTag’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates LuxTag’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete LuxTag technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.