M1 Support Services
300 N. Elm Street, Suite #101,
Denton, 76201, TX,
United States
Denton, 76201, TX,
United States
1 940-323-1119
Aerospace and Defense
M1 Support Services Technographics
M1 Support Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by M1 Support Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6500 M1 Support Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that M1 Support Services has purchased the following applications: JAMIS Prime ERP for ERP Financial in 2016, IBM Maximo for Enterprise Asset Management in 2014, Roxr Clicky Web Analytics for Marketing Analytics in 2008 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems M1 Support Services is running and its propensity to invest more and deepen its relationship with JAMIS Software , IBM , Roxr Software or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing M1 Support Services revenues, which have grown to $950.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for M1 Support Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
M1 Support Services Tech Stack and Enterprise Applications
M1 Support Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| JAMIS Software | Legacy | JAMIS Prime ERP | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, M1 Support Services implemented JAMIS Prime ERP. The JAMIS Prime ERP deployment was positioned as the companys ERP Financial backbone to centralize accounting, cost accounting, payroll and financial reporting across its aerospace and defense services operations.
The implementation consolidated core financial modules including general ledger, accounts payable, accounts receivable, cost accounting and payroll, while also enabling electronic time capture and expense reporting through e timecard and e expense capabilities. JAMIS Prime ERP was configured to support job accounting management workflows that align with the companys contract cost reporting and incurred cost submission processes.
Operational integration work included conversion and consolidation of previously used financial and job accounting systems such as Deltek GCS Premier and JAMIS Classic into JAMIS Prime ERP, and implementation of bank cash management controls. The program incorporated zero balance account architecture and an auto borrow auto pay cash management flow, and it supported payroll and benefits data interfacing needed for 401K and insurance administration within the companys multi state and multinational footprint.
Governance and rollout were driven from the corporate finance function under the CFO, with process reengineering across accounting, benefits administration and financial reporting to deliver more timely and accurate reports. Outcomes explicitly documented during the broader back office transformation included annual savings in Defense Base Act insurance of 200000 and benefits program savings of more than 250000, while JAMIS Prime ERP provided the ERP Financial infrastructure to sustain centralized financial control for operations spanning 30 states and seven countries with a 6500 employee base.
|
M1 Support Services ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, M1 Support Services implemented IBM Maximo as its Enterprise Asset Management platform. The deployment supported Fort Rucker, AL operations and was managed by an Applications Manager who served as the IBM Maximo System Administrator and Microsoft SharePoint System Administrator, providing day to day operational ownership and technical leadership for upgrades and complex initiatives.
Configuration work focused on IBM Maximo MEA and MIF components, application design, and end user training on new functionalities and processes. Implementation activities included configuring asset lifecycle and work order oriented workflows and aligning Maximo configuration to maintenance, inventory, and preventive maintenance use cases typical of Enterprise Asset Management systems.
The technical architecture was anchored on clustered JVMs and enterprise application servers, with maintenance of both WebLogic and WebSphere configurations, and supporting webservers including IIS, JBOSS, and Apache Tomcat. Integrations and data infrastructure responsibilities included coordination of system and middleware patching, administration of SQL Server and MySQL back ends, oversight of 60 plus databases, and orchestration of multiple data migrations including the migration of over 100 tables from Oracle to SQL Server to ensure data integrity for IBM Maximo.
Governance and operational controls emphasized documentation for SOX, DCAA, and ISO audited systems, scheduled disaster recovery exercises, and end user training to embed new workflows. The program facilitated on time completion of multiple data migrations from legacy systems and executed DR exercises that contributed to organizational uptime objectives reported above 99 percent.
|
M1 Support Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Roxr Software | Legacy | Roxr Clicky Web Analytics | Marketing Analytics | CRM | n/a | 2008 | 2008 |
In 2008 M1 Support Services implemented Roxr Clicky Web Analytics on its corporate website, adopting Roxr Clicky Web Analytics as part of its Marketing Analytics capability. The deployment focuses on client side web instrumentation, capturing real time pageview and visitor session data, event tracking and referrer metrics consistent with web analytics workflows, and is positioned to support marketing and digital engagement analysis for the organization.
The implementation scope is limited to the public website, with configuration and dashboarding oriented toward marketing, web operations and demand generation teams. Governance emphasizes centralized tagging and reporting, with role based access to analytics dashboards and standard web metrics used to inform site content and engagement workflows.
|
|
|
|
|
Marketing Automation | CRM |
|
2019 | 2019 |
|
M1 Support Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Performance Management | ITSM |
|
2022 | 2022 |
|
|
|
|
|
IT Service Management | ITSM |
|
2019 | 2019 |
|
M1 Support Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
M1 Support Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at M1 Support Services
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by M1 Support Services Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from M1 Support Services IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the M1 Support Services digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD M1 Support Services Technographics
M1 Support Services is a Aerospace and Defense organization based in United States,
with around 6500 employees and annual revenues of $950.0 million.
M1 Support Services operates a diverse technology stack with applications such as
JAMIS Prime ERP, IBM Maximo and Roxr Clicky Web Analytics,
covering areas like ERP Financial, Enterprise Asset Management and Marketing Analytics.
M1 Support Services has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as JAMIS Software, IBM and Roxr Software.
M1 Support Services recently adopted applications including
SolarWinds Pingdom RUM in 2022, Microsoft Azure Cloud Services in 2021 and Intuit Mailchimp in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of M1 Support Services’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates M1 Support Services’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete M1 Support Services technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.