MacStadium, Inc.
3525 Piedmont Road, Building 7, Suite 700,
Atlanta, 30305, GA,
United States
Atlanta, 30305, GA,
United States
1 877-250-3497
Professional Services
MacStadium, Inc. Technographics
MacStadium, Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by MacStadium, Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 MacStadium, Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that MacStadium, Inc. has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, LiveChat for Chatbots and Conversational AI in 2012, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems MacStadium, Inc. is running and its propensity to invest more and deepen its relationship with Oracle , Chargebee , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing MacStadium, Inc. revenues, which have grown to $15.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for MacStadium, Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
MacStadium, Inc. Tech Stack and Enterprise Applications
MacStadium, Inc. ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2017 |
In 2017, MacStadium, Inc. implemented Oracle NetSuite ERP to consolidate financials across multiple subsidiaries under OneWorld and to support multi currency accounting as part of its ERP Financial strategy. The deployment centralized core finance capabilities including general ledger consolidation, accounts receivable, accounts payable, and company level financial reporting within Oracle NetSuite ERP.
Configuration work focused on OneWorld subsidiary management and foreign currency ledgers, and included a custom inventory configuration to track fixed assets inside NetSuite. The team created system workflows for approvals on Purchase Orders, Journal Entries, and Transfer Orders, and implemented enforced user alerts to drive compliance with departmental policies. The project also included active escalation to NetSuite product teams, resulting in changes to how NetSuite handles financial reporting for their use case.
Operationally the implementation was executed while the organization managed live month end processes, requiring parallel controls and cutover sequencing to maintain reporting continuity. Cleanup of inventory and asset management records in internal systems was a central effort to improve billing accuracy and downstream revenue recognition. The deployment was completed without an external systems integrator, and the independent implementation approach reduced external professional services billing.
Governance changes formalized approval workflows and departmental enforcement, and procurement strategy adjustments created explicit savings opportunities of more than $500K in the first year of employment. Oracle NetSuite ERP now serves as the consolidated ERP Financial system for MacStadium, Inc., supporting standardized month end procedures and fixed asset tracking across subsidiaries.
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Subscription and Recurring Billing | ERP |
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2021 | 2021 |
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MacStadium, Inc. AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, MacStadium implemented LiveChat on its public website to provide web based customer engagement and support. MacStadium deployed LiveChat as a cloud hosted conversational layer embedded in the site, routing visitor sessions to agent consoles and enabling synchronous and asynchronous messaging, aligning the implementation with the Chatbots and Conversational AI category and supporting customer support and web engagement business functions.
Functional capabilities implemented include live chat routing and queueing, canned responses and macros, visitor tracking and session transcripts, and escalation workflows for follow up. Operational coverage is centered on MacStadium's web support channel, with agents using LiveChat consoles to capture contact data, log conversations, and feed interactions into downstream ticketing or CRM processes; governance focuses on agent routing, conversation ownership, and transcript retention to support support workflows.
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MacStadium, Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, MacStadium, Inc. deployed Microsoft 365 as its primary Collaboration platform to support corporate productivity and internal communications. MacStadium, Inc. is using Microsoft 365 on their website and in corporate workflows to surface collaboration features and embed productivity links into public and internal pages.
The Microsoft 365 deployment leverages standard Collaboration capabilities including enterprise email and calendaring, cloud file storage and synchronization, document libraries with coauthoring, and team chat and meetings. Tenant-level SaaS configuration was applied to provision user accounts, manage mail routing, and structure shared site collections, with role-based access controls and device-managed policies aligned to collaboration governance.
Operational coverage focuses on core business functions such as engineering, operations, and customer success, using Microsoft 365 to support day-to-day coordination, knowledge sharing, and customer-facing documentation workflows. Governance centers on centralized tenant administration, access and identity policy enforcement, and staged user onboarding to align collaboration controls with corporate processes.
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Collaboration | Collaboration |
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2021 | 2021 |
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MacStadium, Inc. Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Content Management | Content Management |
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2021 | 2021 |
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MacStadium, Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Data Platform | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2021 | 2021 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation, Sales Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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MacStadium, Inc. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incident Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2019 | 2019 |
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MacStadium, Inc. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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MacStadium, Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at MacStadium, Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by MacStadium, Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from MacStadium, Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the MacStadium, Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD MacStadium, Inc. Technographics
MacStadium, Inc. is a Professional Services organization based in United States,
with around 150 employees and annual revenues of $15.0 million.
MacStadium, Inc. operates a diverse technology stack with applications such as
Oracle NetSuite ERP, LiveChat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
MacStadium, Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, LiveChat, Inc. and Microsoft.
MacStadium, Inc. recently adopted applications including
Sunbird DCIM in 2025, Chargebee in 2021 and Slack Connect in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of MacStadium, Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates MacStadium, Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete MacStadium, Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.