Maddocks
40 Macquarie Street,
Barton, 2600, NSW,
Australia
Barton, 2600, NSW,
Australia
61 2 6120 4800
Professional Services
Maddocks Technographics
Maddocks Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maddocks and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 580 Maddocks employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maddocks has purchased the following applications: Thomson Reuters BigRedSky eRecruitment for Recruiting in 2020, Lexis Affinity for Case Management, Legal Practice Management in 2015, Microsoft 365 for Collaboration in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maddocks is running and its propensity to invest more and deepen its relationship with Thomson Reuters , LexisNexis , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maddocks revenues, which have grown to $135.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maddocks intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maddocks Tech Stack and Enterprise Applications
Maddocks HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Thomson Reuters | Legacy | Thomson Reuters BigRedSky eRecruitment | Recruiting | HCM | n/a | 2020 | 2020 |
In 2020, Maddocks implemented Thomson Reuters BigRedSky eRecruitment to support its Recruiting capability. The Thomson Reuters BigRedSky eRecruitment instance is surfaced on the firm website to manage external job postings and capture candidate applications for the Australia-based professional services firm.
The implementation focuses on core applicant tracking and job posting orchestration, using configurable application workflows and requisition management typical of Recruiting platforms. Functional modules in use include job posting to the public careers site, candidate profile capture, resume parsing and workflow-driven candidate progression modules, together with notification and scheduling capabilities for Talent Acquisition and HR teams.
Operationally the deployment is integrated with the firm careers site to deliver the public application flow and to centralize candidate intake for the recruitment team. The system supports recruiting across practice areas and departments within the firm, providing a single source for open roles, candidate records and hiring stage visibility.
Governance centers on HR ownership of configuration and workflow rules, with recruiting process standardization through configurable approvals and candidate status controls. The implementation emphasizes career site integration and applicant tracking to streamline Talent Acquisition operations without specifying additional third party system integrations.
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Maddocks ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LexisNexis | Legacy | Lexis Affinity | Case Management, Legal Practice Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Maddocks implemented Lexis Affinity as its central Case Management,Legal Practice Management platform. The deployment consolidated matter intake and practice workflows across the Australian firm of approximately 580 employees, centralizing matter records and client metadata to support legal teams and administrative staff.
Lexis Affinity was configured to provide core capabilities common to Case Management,Legal Practice Management, including structured matter management, document and records management, time recording and billing controls, conflict checking, and workflow automation. Configuration emphases included role based access controls for partners and fee earners, matter templates aligned to practice group processes, and automated task queues to enforce precedent and approval steps.
Operational coverage extended to fee earners, practice group leadership and finance teams, tying matter lifecycle activities to client intake and billing processes. Integrations focused on email and document capture streams, centralized matter data feeds, and time entry pipelines that supported invoicing workflows.
Governance established firmwide process owners, standardized matter lifecycle policies and training programs to drive consistent use of Lexis Affinity across practice groups. The firm's rigorous approach to flexible working and structured practice management contributed to Maddocks winning a 2016 ALPMA/LexisNexis Thought Leadership Awards innovation accolade, signaling organizational adoption and process change.
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Maddocks Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2016 | 2016 |
In 2016, Maddocks implemented Microsoft 365 for Collaboration. Maddocks uses Microsoft 365 on their website and deployed the Microsoft 365 platform to centralize communication, document collaboration, and knowledge sharing across its professional services operations.
The Microsoft 365 implementation emphasized Collaboration capabilities such as cloud email and calendaring, centralized document libraries and intranet style content, and real time communications for meetings and chat. The visible use of Microsoft 365 on the public website indicates integration between the firm web presence and its Microsoft 365 tenant for external communications and content delivery workflows. This configuration positions Maddocks Microsoft 365 Collaboration to support legal practice communications and firm wide knowledge management.
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Maddocks Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2020 | 2020 |
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Maddocks CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Maddocks ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2012 | 2012 |
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IT Service Management | ITSM |
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2019 | 2019 |
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Maddocks PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2021 | 2021 |
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Maddocks IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Maddocks CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2017 | 2017 |
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IT Decision Makers and Key Stakeholders at Maddocks
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Maddocks Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maddocks IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maddocks digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Maddocks Technographics
Maddocks is a Professional Services organization based in Australia,
with around 580 employees and annual revenues of $135.0 million.
Maddocks operates a diverse technology stack with applications such as
Thomson Reuters BigRedSky eRecruitment, Lexis Affinity and Microsoft 365,
covering areas like Recruiting, Case Management, Legal Practice Management and Collaboration.
Maddocks has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Thomson Reuters, LexisNexis and Microsoft.
Maddocks recently adopted applications including
Pathwire MailJet in 2021, Thomson Reuters BigRedSky eRecruitment in 2020 and Craft CMS in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maddocks’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Maddocks’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maddocks technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.