Made.com Technographics
Made.com Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Made.com and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 650 Made.com employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Made.com has purchased the following applications: Workable ATS for Applicant Tracking System in 2020, GoodData for Analytics and BI in 2019, Zoom for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Made.com is running and its propensity to invest more and deepen its relationship with Workable , The Access Group , GoodData Corporation or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Made.com revenues, which have grown to $448.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Made.com intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Made.com Tech Stack and Enterprise Applications
Made.com HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workable | Legacy | Workable ATS | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
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Core HR | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2021 | 2021 |
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Made.com Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoodData Corporation | Legacy | GoodData | Analytics and BI | Analytics and BI | n/a | 2019 | 2019 |
In 2019, Made.com implemented GoodData on their website as an Analytics and BI application to provide embedded analytics within its ecommerce experience. The implementation centers on deploying GoodData to surface interactive dashboards and visualizations directly in the storefront, enabling web-delivered reporting and analytics for digital audiences and internal stakeholders.
The deployment leverages GoodData capabilities common to Analytics and BI projects, including semantic modeling, dashboarding, and API-based embedding to integrate visualizations into web pages and customer touchpoints. Operational coverage is focused on digital commerce, marketing, and analytics teams that manage metric definitions and consume reports through the embedded interface, while governance emphasizes centralized dataset modeling and role-based access to ensure consistency of metrics across web experiences.
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Made.com Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoom Video Communications | Legacy | Zoom | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Made.com deployed Zoom to add embedded conferencing capabilities to its public website, using Zoom as the primary Audio Video and Web Conferencing application for browser-based customer and partner interactions. The deployment centers on placing Zoom meeting access and join flows directly on web pages to enable real-time audio and video sessions without requiring separate client installation.
Implementation emphasizes core Audio Video and Web Conferencing capabilities, including browser-based audio and video calls, screen sharing, and scheduled meeting workflows orchestrated through on-site interfaces. Operational use covers both external customer-facing engagement and internal collaboration, with configuration focused on meeting controls, access management and web-embedded join flows to align conferencing behavior with the site customer experience.
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Collaboration | Collaboration |
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2011 | 2011 |
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Made.com Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Made.com eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Personalization and Product Recommendations | eCommerce |
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2018 | 2018 |
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Product Review Management | eCommerce |
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2018 | 2018 |
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Made.com SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management, Warehouse Management | SCM |
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2018 | 2018 |
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Transportation Management | SCM |
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2018 | 2018 |
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Made.com CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2014 | 2014 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Made.com ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Made.com IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Cloud Storage | IaaS |
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2010 | 2010 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Made.com CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2019 | 2019 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Made.com
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Made.com Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||