Madison County, TN
100 E Main St,
Jackson, 38301, TN,
United States
Jackson, 38301, TN,
United States
1 731-988-3960
Government
Madison County, TN Technographics
Madison County, TN Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Madison County, TN and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 601 Madison County, TN employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Madison County, TN has purchased the following applications: i3 BIS CourtFeePay for Payment Processing in 2017, Tyler Munis ERP for Government ERP in 2020, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Madison County, TN is running and its propensity to invest more and deepen its relationship with i3 Verticals , Tyler Technologies , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Madison County, TN revenues, which have grown to $44.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Madison County, TN intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Madison County, TN Tech Stack and Enterprise Applications
Madison County, TN ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| i3 Verticals | Legacy | i3 BIS CourtFeePay | Payment Processing | ERP | n/a | 2017 | 2017 |
In 2017, Madison County, TN implemented i3 BIS CourtFeePay to enable online payment processing for court fees, using BIS WebFeePay as the public facing portal. The deployment is a web-hosted Payment Processing solution linked from the county website, accessible via secure.courtfeepay.com, and positioned to handle online case fee transactions for county judicial operations.
i3 BIS CourtFeePay is configured as a BIS WebFeePay payment portal, offering standard Payment Processing capabilities such as card acceptance, real-time transaction confirmation, automated e-receipts, and reporting and reconciliation modules consistent with online court fee workflows. Operational coverage centers on court clerk and judicial administration functions within Madison County, TN, and rollout focused on embedding the web payment link on the county site while aligning clerk workflows to the new online payment and reporting procedures.
|
Madison County, TN ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler Munis ERP | Government ERP | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Madison County, TN implemented Tyler Munis ERP, a Government ERP solution, under a software as a service agreement. Procurement leveraged the National Joint Powers Alliance contract, and the agreement included hosting services, related professional services, maintenance and support as part of the SaaS engagement.
The deployment provisioned multiple cloud-based Munis applications, specifically financial management, human resource management, employee self-service and content management, with configuration emphasis on enhanced reporting and standard administrative workflows. Tyler Munis ERP was delivered off the shelf without customization, enabling rapid adoption of core finance and HR modules and centralized content handling.
Operational coverage included both Madison County government and Jackson-Madison County Schools, aligning finance, HR, payroll and employee self-service processes across county and school district constituencies. Vendor-hosted infrastructure and ongoing maintenance centralized technical security and operational support, allowing local staff to focus on other projects while relying on Tyler for platform uptime and system administration.
Governance followed a multi-year SaaS contract structure, framing service levels, support and security responsibilities and supporting centralized administration and reporting governance. The county identified enhanced reporting functionality and avoidance of infrastructure investment as key outcomes driving the Tyler Munis ERP SaaS adoption.
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Madison County, TN Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017 Madison County, TN deployed Microsoft 365 in the Collaboration category. The county documents public-facing service pages and staff contact workflows using Microsoft 365 on its website, positioning the suite as the primary collaboration layer for county administrative operations.
Microsoft 365 was configured to deliver core collaboration capabilities including hosted email, cloud document libraries and intranet services, synchronous team collaboration, and user file synchronization. The deployment leverages Microsoft 365 functionality for document co-authoring, calendaring, permissions-driven document libraries, and site publishing workflows consistent with Collaboration deployments.
Operational coverage spans county administrative departments and the public information function, supporting roughly 601 employees across Madison County. The implementation surfaces Microsoft 365 content on the county website for citizen-facing information and uses the suite for internal collaboration and records access across departmental teams.
Governance emphasizes role-based access and content publishing controls, aligning on permission models and editorial workflows common to municipal Collaboration installations. Microsoft 365 is referenced as the primary Collaboration application for Madison County, TN supporting administrative collaboration and public information delivery.
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Madison County, TN CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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|
|
Citizen Engagement | CRM |
|
2019 | 2019 |
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Citizen Engagement | CRM |
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2015 | 2015 |
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Madison County, TN ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
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Application Performance Management | ITSM |
|
2018 | 2018 |
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IT Service Management | ITSM |
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2023 | 2023 |
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Madison County, TN IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Madison County, TN
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Madison County, TN Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Madison County, TN IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Madison County, TN digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Madison County, TN Technographics
Madison County, TN is a Government organization based in United States,
with around 601 employees and annual revenues of $44.0 million.
Madison County, TN operates a diverse technology stack with applications such as
i3 BIS CourtFeePay, Tyler Munis ERP and Microsoft 365,
covering areas like Payment Processing, Government ERP and Collaboration.
Madison County, TN has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as i3 Verticals, Tyler Technologies and Microsoft.
Madison County, TN recently adopted applications including
Freshservice in 2023, Tyler Munis ERP in 2020 and Granicus govDelivery in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Madison County, TN’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Madison County, TN’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Madison County, TN technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.