Ajax, L1S 2E6, ON,
Canada
Maids Home Services Technographics
Maids Home Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Maids Home Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 18 Maids Home Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Maids Home Services has purchased the following applications: Conversica AVA.ai Platform for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2019, CallRail Call Tracking for Call Tracking and Recording in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Maids Home Services is running and its propensity to invest more and deepen its relationship with Conversica , Cisco Systems , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Maids Home Services revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Maids Home Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Maids Home Services Tech Stack and Enterprise Applications
Maids Home Services AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Conversica | Legacy | Conversica AVA.ai Platform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Maids Home Services deployed Conversica AVA.ai Platform on their website. Conversica AVA.ai Platform is a Chatbots and Conversational AI solution used to automate conversational lead engagement and qualification, enabling the company to capture inbound inquiries and surface appointment intent through the site.
The implementation is delivered as a cloud hosted, embedded website assistant configured with conversational workflows, natural language understanding, automated follow up sequences, and handoff triggers to human staff for complex requests. Operational coverage centers on sales and marketing workflows and front line service inquiry handling, with governance implemented through scripted conversation templates, escalation rules, and administrative controls for message cadence and lead routing.
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Maids Home Services Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2019 | 2019 |
In 2019 Maids Home Services deployed Cisco Webex Meetings as its Audio Video and Web Conferencing solution on its public website. Cisco Webex Meetings is embedded into the site to provide browser based video and audio conferencing for customer consultations and for internal team coordination within the companys 18 person Canadian operations.
Implementation centers on meeting controls common to the Audio Video and Web Conferencing category, including multi party video, screen sharing, session recording, and web join flows, with scheduling workflows surfaced to external customers via the website. Administration and governance are handled by internal administrators who manage user accounts, meeting access, and meeting policies to support customer facing appointments and operational collaboration.
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Collaboration | Collaboration |
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2015 | 2015 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Maids Home Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| CallRail | Legacy | CallRail Call Tracking | Call Tracking and Recording | CRM | n/a | 2019 | 2019 |
In 2019, Maids Home Services implemented CallRail Call Tracking. Maids Home Services implemented CallRail Call Tracking in order to capture and attribute inbound phone leads from its website, aligning the deployment with the Call Tracking and Recording category to support marketing and customer service functions.
The deployment included installing the CallRail tracking script on the corporate website and provisioning local tracking numbers with dynamic number insertion, call recording, and call attribution capabilities typical of Call Tracking and Recording solutions. Operational coverage focused on website-driven inbound calls, with configuration of call routing rules, call tagging conventions, and access controls for recorded calls to align with front office and sales handling processes, and reporting feeds directed to internal staff for regular review.
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Customer Experience | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2011 | 2011 |
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Digital Advertising Platform | CRM |
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2014 | 2014 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Maids Home Services ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2022 | 2022 |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Maids Home Services PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2019 | 2019 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Maids Home Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Disaster Recovery as a Service (DRaaS) | IaaS |
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2025 | 2025 |
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Maids Home Services CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Maids Home Services
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Maids Home Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||