Mako Medical
8461 Garvey Dr,
Raleigh, 27616, NC,
United States
Raleigh, 27616, NC,
United States
1 919-351-6256
Healthcare
Mako Medical Technographics
Mako Medical Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Mako Medical and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 700 Mako Medical employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Mako Medical has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2020, UKG Pro HCM (ex UltiPro HCM) for Core HR in 2018, ApolloLIMS for Laboratory Management in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Mako Medical is running and its propensity to invest more and deepen its relationship with Intuit , UKG , Common Cents Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Mako Medical revenues, which have grown to $100.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Mako Medical intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Mako Medical Tech Stack and Enterprise Applications
Mako Medical ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | n/a | 2020 | 2020 |
In 2020, Mako Medical deployed Intuit Quickbooks Enterprise as its ERP Financial platform. The Accounts Payable Head at Mako Medical Laboratories in Raleigh, NC used Intuit Quickbooks Enterprise as the primary tool from September 2021 to September 2022 to manage vendor-side ledgers and payment flows.
The implementation centered on accounts payable processing, management of multiple bank and credit card accounts, and end of period reconciliation workflows. Functional use of Intuit Quickbooks Enterprise included routing insurance payments to appropriate departments, assisting accounts receivable with client invoice payments and collections, processing contractor payroll, and supporting accounting allocations for assets and tax payments. Daily operational work combined QuickBooks transactions with Excel driven analysis to maintain vendor records and cash flow visibility.
Operational integration relied on semi-frequent data pulls from SQL databases and laboratory information management systems to reconcile client and internal project activity with financial records, enabling datasets to be ingested into Intuit Quickbooks Enterprise for accounting and reporting. The deployment supported finance operations across corporate accounting, accounts payable, accounts receivable, and logistics coordination between multiple office and laboratory sites, and required continual communication with vendors and clients to sustain payment processing cadence.
Governance and process changes were led internally, including a project to establish comprehensive financial data analysis protocols and a team-led overhaul of the employee credit card and expense system with new protocols and controls. These changes formalized reconciliation procedures and expense workflows inside Intuit Quickbooks Enterprise, clarifying responsibilities between finance, logistics, and operational stakeholders.
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Mako Medical HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| UKG | Legacy | UKG Pro HCM (ex UltiPro HCM) | Core HR | HCM | n/a | 2018 | 2018 |
In 2018, Mako Medical implemented UKG Pro HCM ex UltiPro HCM to consolidate and standardize Core HR capabilities across the organization. The deployment centralized payroll and compensation and benefits administration within the HR Department and established Employee Self Service for team members to interact with benefits, pay, and personal data.
UKG Pro HCM was configured to support Payroll, Compensation and Benefits Administration, Open Enrollment management, Employee Self Service ESS updates, performance management through the Team Review System, recruitment postings, leave administration, and maintenance of core employee records and reporting. Configuration work emphasized automated processing of enrollments, changes and terminations, reconciliation of monthly benefit billing against enrollments, and retention of compliant team member files.
Operational integrations and handoffs were formalized with Accounting to resolve HRIS based payroll issues and with benefits brokers and carriers to complete and validate enrollments, deductions and billing. The platform was used to execute employment verifications, process withholding orders and wage garnishments, respond to initial unemployment claims and maintain data accuracy for health care reform reporting.
Governance changes included documented backup coverage for the Director of People and Culture to preserve continuity of HR operations, scheduling and tracking the Team Review System and late reviews, periodic HRIS file audits for consistency and completeness, and creation of monthly department presentations driven by agreed critical numbers. Role based training and ongoing certification expectations were established to ensure confidentiality, secure handling of HR data and proficiency using UKG Pro HCM and standard office productivity tools.
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Recruiting, Applicant Tracking System | HCM |
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2018 | 2018 |
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Mako Medical ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Common Cents Systems | Legacy | ApolloLIMS | Laboratory Management | ERP Services and Operations | n/a | 2014 | 2014 |
In 2014, Mako Medical implemented ApolloLIMS as its Laboratory Information Management application. The deployment established a centralized ApolloLIMS instance to support clinical laboratory accessioning, requisition handling, and sample lifecycle tracking across its diagnostic operations.
Configuration emphasized accessioning workflows and audit capabilities, with ApolloLIMS configured to capture manual requisition data and preserve audit trails for sample entries. Functional scope included data entry of patient and requisition details, audit worksheet records, role controls for clerical staff and auditors, and standard reporting to support test tracing and chain of custody.
Operational coverage included the COVID department in Henderson, North Carolina, where staff audited COVID manual requisition forms between January 2021 and January 2023. Daily activities documented in that operational window include completing audit worksheets, documenting audit tests and findings, keying patient information into the Apollo System, and prioritizing and managing work assignments to sustain timely accessioning. The implementation impacted laboratory operations, accessioning clerical work, and quality assurance workflows.
Governance focused on formal audit processes and role based data entry, with auditors executing documented audit tests and recording findings in ApolloLIMS to maintain traceability and support compliance workflows. The configuration reinforced structured accessioning procedures and operational controls for manual requisition handling without reference to external implementation partners.
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Mako Medical Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2019 | 2019 |
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Mako Medical SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Order Management | SCM |
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2016 | 2017 |
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Mako Medical CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2018 | 2018 |
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Mako Medical IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Mako Medical
| First Name | Last Name | Title | Function | Department | Phone | |
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Executive Manager for Customer Concierge Department | Manager | Customer Service | |
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IT Services Director | Director | IT | |
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Chief Technology Officer | CXO | IT | |
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Client Services Manager | Manager | Customer Service | |
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Apps Being Evaluated by Mako Medical Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Mako Medical IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Mako Medical digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Mako Medical Technographics
Mako Medical is a Healthcare organization based in United States,
with around 700 employees and annual revenues of $100.0 million.
Mako Medical operates a diverse technology stack with applications such as
Intuit Quickbooks Enterprise, UKG Pro HCM (ex UltiPro HCM) and ApolloLIMS,
covering areas like ERP Financial, Core HR and Laboratory Management.
Mako Medical has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Intuit, UKG and Common Cents Systems.
Mako Medical recently adopted applications including
Google Cloud Platform (GCP) in 2021, Intuit Quickbooks Enterprise in 2020 and Zendesk Service in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Mako Medical’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Mako Medical’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Mako Medical technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.