Malwarebytes
3979 Freedom Circle, 12th Floor,
Santa Clara, 95054, CA,
United States
Santa Clara, 95054, CA,
United States
1 800-520-2796
Professional Services
Malwarebytes Technographics
Malwarebytes Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Malwarebytes and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 750 Malwarebytes employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Malwarebytes has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Greenhouse ATS for Applicant Tracking System in 2021, Ruby Live Chat for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Malwarebytes is running and its propensity to invest more and deepen its relationship with Oracle , Avalara , Greenhouse or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Malwarebytes revenues, which have grown to $180.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Malwarebytes intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Malwarebytes Tech Stack and Enterprise Applications
Malwarebytes ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 Malwarebytes implemented Oracle NetSuite ERP as its ERP Financial platform to centralize tax, invoicing, and core financial accounting across U.S. and Canadian operations. The implementation targeted sales tax management for both B2B and B2C channels, covering activity in 46 U.S. states and 13 Canadian provinces and territories, and ingested over 3,000 active sales tax exemption certificates for validation and application to transactions.
Oracle NetSuite ERP was configured to support core ERP Financial capabilities including accounts receivable invoicing and credit memo controls, general ledger journal entries and month end reconciliations, and tax payable account reconciliation. Tax-specific configurations captured exemption certificate status and sales tax calculations at the transaction level, and month end processes included booking adjustment and write off journal entries tied to sales tax activity.
The NetSuite deployment integrated with Avalara tax software to offload tax calculation, upload transactional adjustments, and maintain Avalara tax codes aligned to product definitions. Integrations with Salesforce were used to reconcile invoicing and sales records, with operational workflows to resolve discrepancies between Avalara, NetSuite, and Salesforce records, and to ensure invoices and credit memos preserved correct tax treatment or documented valid exemptions.
Governance and operational workflows were formalized around certificate management and tax compliance, including verification of exemption certificates against government department of revenue databases, nexus and economic nexus assessments aligned to the Wayfair rule, and coordination of state and provincial tax registrations. The implementation extended to cross functional processes with sales, order management, billing, revenue, accounting, payroll administration for remote hires, and general counsel for annual reporting and compliance filings.
Operational responsibilities maintained within the Oracle NetSuite ERP environment included monthly sales tax reconciliations, GL reconsolidation for sales tax and prepaid accounts, preparation of ad hoc reports for tax and accounting leadership, response to state notices and audit requests, and uploading adjustments to Avalara for invoice and B2C sales corrections. These activities established NetSuite as the ERP Financial backbone for tax, billing, and core accounting workflows across Malwarebytes U.S. and Canada operations.
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Tax Management | ERP |
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2019 | 2019 |
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Malwarebytes HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Greenhouse | Legacy | Greenhouse ATS | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
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BackGround Screening | HCM |
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2021 | 2021 |
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Core HR | HCM |
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2021 | 2021 |
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Malwarebytes AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ruby | Legacy | Ruby Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
In 2021, Malwarebytes implemented Ruby Live Chat on its website. Ruby Live Chat, classified in the Chatbots and Conversational AI category, was embedded into Malwarebytes' public support properties to handle web-based customer interactions for the support organization.
The implementation utilized a browser-based web chat widget and an agent-facing console, reflecting common Chatbots and Conversational AI functional modules such as session routing, canned responses, automated initial messaging, and transcript logging. Ruby Live Chat was configured to enable agent-assisted conversations with automated triggers to surface common answers and to route sessions to available support staff according to predefined rules.
Operational coverage focused on Malwarebytes' support site in the United States and was scoped to customer support workflows. Governance emphasized chat handling procedures, escalation paths, and agent training to align Ruby Live Chat with existing support processes and knowledge resources.
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Chatbots and Conversational AI | AI-Powered Application |
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2016 | 2016 |
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Malwarebytes Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2016 | 2016 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Malwarebytes Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Malwarebytes eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2018 | 2018 |
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Malwarebytes CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing, Sales Engagement | CRM |
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2022 | 2022 |
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CRM | CRM |
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2021 | 2021 |
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Customer Data Platform | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Customer Support | CRM |
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2020 | 2020 |
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Listing Management | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Automation, Sales Analytics | CRM |
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2015 | 2015 |
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Tag Management | CRM |
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2016 | 2016 |
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Malwarebytes ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Malwarebytes TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Malwarebytes PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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iPaaS (Integration Platform as a Service) | PaaS |
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2021 | 2021 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Malwarebytes IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Cloud Storage | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Malwarebytes CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Malwarebytes
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Malwarebytes Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Malwarebytes IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Malwarebytes digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Malwarebytes Technographics
Malwarebytes is a Professional Services organization based in United States,
with around 750 employees and annual revenues of $180.0 million.
Malwarebytes operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Greenhouse ATS and Ruby Live Chat,
covering areas like ERP Financial, Applicant Tracking System and Chatbots and Conversational AI.
Malwarebytes has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Greenhouse and Ruby.
Malwarebytes recently adopted applications including
Amazon EC2 in 2023, Amazon CloudFront in 2023 and LiveChat in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Malwarebytes’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Malwarebytes’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Malwarebytes technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.