Cleveland, 44114, OH,
United States
Margaret W. Wong & Associates Co Technographics
Margaret W. Wong & Associates Co Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Margaret W. Wong & Associates Co and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Margaret W. Wong & Associates Co employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Margaret W. Wong & Associates Co has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2005, Drift AI Chatbot for Chatbots and Conversational AI in 2019, WooCommerce for eCommerce in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Margaret W. Wong & Associates Co is running and its propensity to invest more and deepen its relationship with Intuit , PayPal , Drift or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Margaret W. Wong & Associates Co revenues, which have grown to $10.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Margaret W. Wong & Associates Co intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Margaret W. Wong & Associates Co Tech Stack and Enterprise Applications
Margaret W. Wong & Associates Co ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2005 | 2005 |
In 2005, Margaret W. Wong & Associates Co implemented Intuit QuickBooks Enterprise as its ERP Financial application. The deployment used a centralized multiuser desktop installation hosted on an on site office server with client workstations to support concurrent accounting and billing access for the 30 person professional services firm. Intuit QuickBooks Enterprise was positioned as the system of record for transactional finance and client billing.
Configuration focused on core ERP Financial capabilities, including general ledger, accounts payable, accounts receivable, invoicing and job cost tracking, and time and expense capture aligned to professional services engagements. Payroll processing and financial reporting suites were configured inside Intuit QuickBooks Enterprise, alongside a firm level chart of accounts and invoicing workflows tailored to client engagement billing cycles.
Operational coverage spanned the finance and billing functions across the firm s single United States office, with role based permissions, user access controls and audit trail features enabled to support governance and month end reconciliation processes. The implementation centralized transactional accounting and practice billing in Intuit QuickBooks Enterprise and established routine financial close and invoicing workflows managed by the internal accounting team.
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Payment Processing | ERP |
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2020 | 2020 |
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Margaret W. Wong & Associates Co AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, Margaret W. Wong & Associates Co implemented Drift AI Chatbot. The firm deployed Drift AI Chatbot on its public website as a Chatbots and Conversational AI solution to handle web-based inquiries, lead capture and client intake workflows, supporting sales and marketing functions.
Configuration centered on an embedded web chat widget with conversational scripting, intent recognition tuning, prebuilt response playbooks and routing rules to escalate complex queries to human staff, with administrative control retained by the firm's marketing and intake teams. Operational governance emphasized script versioning and response approvals to maintain consistent client communications, and the implementation used a lightweight, externally hosted widget architecture appropriate for a 30 person professional services firm, with no disclosed backend system integrations.
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Margaret W. Wong & Associates Co eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2019 | 2019 |
In 2019 Margaret W. Wong & Associates Co implemented WooCommerce on its public website. Margaret W. Wong & Associates Co uses WooCommerce, an eCommerce application, to provide a client-facing storefront and online order capture for services or products offered through the firm website.
The implementation centers on standard WooCommerce functional modules such as product catalog and listings, shopping cart and checkout workflows, customer account management, and order management. Configuration likely follows small-business patterns with catalog and pricing managed through the site CMS, checkout orchestration handled by WooCommerce, and administrative controls limited to a compact operations or marketing team given the company size.
Architecturally the deployment is implemented as an on-site website integration using the WooCommerce application to unify storefront presentation and transactional processing. Governance is managed at the site and application level with administrative roles for catalog updates, order processing, and plugin maintenance, aligning the WooCommerce eCommerce instance with the firm’s marketing and client services functions.
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Margaret W. Wong & Associates Co CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2017 | 2017 |
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Margaret W. Wong & Associates Co IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Margaret W. Wong & Associates Co
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Accounting Manager | Manager | Finance | ||||
| Business development and community liaison Manager | Manager | Sales | ||||
| Marketing Manager | Manager | Marketing |
Apps Being Evaluated by Margaret W. Wong & Associates Co Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||