Sevenoaks, TN13 2QB,
United Kingdom
Markerstudy Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Markerstudy and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1423 Markerstudy employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Markerstudy has purchased the following applications: Sage Intacct for ERP Financial in 2024, Mitel Workforce Optimization for Workforce Management in 2015, Polaris Standards for Insurance ERP in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Markerstudy is running and its propensity to invest more and deepen its relationship with Sage , Mitel , Polaris UK Ltd or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Markerstudy revenues, which have grown to $150.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Markerstudy intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP Financial Management | n/a | 2024 | 2024 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Mitel | Legacy | Mitel Workforce Optimization | Workforce Management | HCM | Britannic Technologies | 2015 | 2015 |
In 2015 Markerstudy implemented Mitel Workforce Optimization to support a Workforce Management program standardizing group telephony across the organisation. The 2015 deployment was positioned against a multi-platform estate as Mitel became the primary business telephony system and consolidation activity continued across the group of more than 3000 employees.
The deployment architecture included a hosted Mitel controller cluster composed of 12 controllers, using eight vMCD instances and four ISS servers, supporting phased user migrations. Prior migration waves reported in 2014 moved 1000 users onto the cluster and Q2 2014 consolidated a further 1250 users from an old Mitel cluster of seven 3300s, with Q3 and Q4 of 2015 migrating an additional 750 users from other telephony platforms.
Markerstudy implemented the Mitel Workforce Optimization application alongside the broader Mitel application suite, operationalising IQ, CCM, YSE, WFS, IVR, and CCC capabilities for contact routing, workforce scheduling, and operational monitoring. Voice recording was managed via Redbox and call logging via Oak, while daily operational responsibilities included user administration, moves adds and changes, queue creation and reporting, and consulting with business areas on training process and routing improvements.
Britannic Technologies supported the implementation as the systems integrator, and operational governance was structured around a small engineering team that scaled from two to four engineers. The programme covered supplier relationships, out of hours support, NGN management and site and system documentation, and it routinely assimilated telephony assets from acquisitions as part of the ongoing migration to Mitel Workforce Optimization and the Workforce Management environment.
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Polaris UK Ltd | Legacy | Polaris Standards | Insurance ERP | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Markerstudy implemented Polaris Standards as part of its Insurance ERP strategy to centralize product data, messaging and digital trading. Markerstudy is listed by Polaris as an ETPG (Standards) participant and uses Polaris Standards to support product data, messaging and digital trading for UK personal and commercial lines. The deployment emphasizes formalized data definitions to enable consistent product representation across trading channels.
Polaris Standards implementation at Markerstudy focuses on data standards, code lists and messaging capabilities within the Insurance ERP context. Configuration work centered on standardized product schemas, managed code lists and machine-readable messaging formats to accelerate product build workflows and enable automated channel messaging. These modules were applied to shorten product configuration cycles and support faster product build and reduced time-to-market for UK personal and commercial lines.
Operational scope for Polaris Standards spans product development, underwriting configuration workflows and distribution or trading interfaces across Markerstudy’s UK operations. Governance activities included code list stewardship, definition of canonical product attributes and messaging orchestration to ensure consistency in digital trading. Polaris Standards functions as the authoritative product data and messaging layer, aligning product teams and trading partners to a single set of standards within Markerstudy’s Insurance ERP environment.
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AI Development
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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ML and Data Science Platforms | AI Development |
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2015 | 2015 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Chatbots and Conversational AI | AI-Powered Application |
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2018 | 2018 |
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Document Management | Content Management |
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2016 | 2016 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Call Center | CRM |
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2015 | 2015 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2013 | 2013 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Digital Workspace | IaaS |
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2020 | 2021 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2013 | 2013 |
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