AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Markerstudy Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP Financial Management n/a 2024 2024
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Mitel Legacy Mitel Workforce Optimization Workforce Management HCM Britannic Technologies 2015 2015
In 2015 Markerstudy implemented Mitel Workforce Optimization to support a Workforce Management program standardizing group telephony across the organisation. The 2015 deployment was positioned against a multi-platform estate as Mitel became the primary business telephony system and consolidation activity continued across the group of more than 3000 employees. The deployment architecture included a hosted Mitel controller cluster composed of 12 controllers, using eight vMCD instances and four ISS servers, supporting phased user migrations. Prior migration waves reported in 2014 moved 1000 users onto the cluster and Q2 2014 consolidated a further 1250 users from an old Mitel cluster of seven 3300s, with Q3 and Q4 of 2015 migrating an additional 750 users from other telephony platforms. Markerstudy implemented the Mitel Workforce Optimization application alongside the broader Mitel application suite, operationalising IQ, CCM, YSE, WFS, IVR, and CCC capabilities for contact routing, workforce scheduling, and operational monitoring. Voice recording was managed via Redbox and call logging via Oak, while daily operational responsibilities included user administration, moves adds and changes, queue creation and reporting, and consulting with business areas on training process and routing improvements. Britannic Technologies supported the implementation as the systems integrator, and operational governance was structured around a small engineering team that scaled from two to four engineers. The programme covered supplier relationships, out of hours support, NGN management and site and system documentation, and it routinely assimilated telephony assets from acquisitions as part of the ongoing migration to Mitel Workforce Optimization and the Workforce Management environment.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Polaris UK Ltd Legacy Polaris Standards Insurance ERP ERP Services and Operations n/a 2015 2015
In 2015 Markerstudy implemented Polaris Standards as part of its Insurance ERP strategy to centralize product data, messaging and digital trading. Markerstudy is listed by Polaris as an ETPG (Standards) participant and uses Polaris Standards to support product data, messaging and digital trading for UK personal and commercial lines. The deployment emphasizes formalized data definitions to enable consistent product representation across trading channels. Polaris Standards implementation at Markerstudy focuses on data standards, code lists and messaging capabilities within the Insurance ERP context. Configuration work centered on standardized product schemas, managed code lists and machine-readable messaging formats to accelerate product build workflows and enable automated channel messaging. These modules were applied to shorten product configuration cycles and support faster product build and reduced time-to-market for UK personal and commercial lines. Operational scope for Polaris Standards spans product development, underwriting configuration workflows and distribution or trading interfaces across Markerstudy’s UK operations. Governance activities included code list stewardship, definition of canonical product attributes and messaging orchestration to ensure consistency in digital trading. Polaris Standards functions as the authoritative product data and messaging layer, aligning product teams and trading partners to a single set of standards within Markerstudy’s Insurance ERP environment.
AI Development
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
ML and Data Science Platforms AI Development 2015 2015
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Chatbots and Conversational AI AI-Powered Application 2018 2018
Chatbots and Conversational AI AI-Powered Application 2022 2022
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Document Management Content Management 2016 2016
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Call Center CRM 2015 2015
Customer Experience CRM 2016 2016
Customer Support CRM 2015 2015
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2013 2013
ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2016 2016
IT Service Management ITSM 2019 2019
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2013 2013
Digital Workspace IaaS 2020 2021
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2013 2013
IT Decision Makers and Key Stakeholders at Markerstudy
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Markerstudy Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Markerstudy Technographics

Markerstudy is a Insurance organization based in United Kingdom, with around 1423 employees and annual revenues of $150.0 million.

Markerstudy operates a diverse technology stack with applications such as Sage Intacct, Mitel Workforce Optimization and Polaris Standards, covering areas like ERP Financial, Workforce Management and Insurance ERP.

Markerstudy has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Mitel and Polaris UK Ltd.

Markerstudy recently adopted applications including Sage Intacct in 2024, ServiceNow Virtual Agent in 2022 and Citrix Cloud in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Markerstudy’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Markerstudy’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Markerstudy technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.