Marsh United Kingdom
1 Tower Place West, Tower Place, London EC3R 5BU,
London, EC3R 5BU,
United Kingdom
London, EC3R 5BU,
United Kingdom
44 20 7357-1000
Insurance
Marsh United Kingdom Technographics
Marsh United Kingdom Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Marsh United Kingdom and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Marsh United Kingdom employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Marsh United Kingdom has purchased the following applications: Oracle e-Business Suite Accounts Payable for AP Automation in 2016, Workday HCM for Core HR in 2018, eBix eGlobal for Insurance ERP in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Marsh United Kingdom is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Phenom or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Marsh United Kingdom revenues, which have grown to $800.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Marsh United Kingdom intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Marsh United Kingdom Tech Stack and Enterprise Applications
Marsh United Kingdom ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle e-Business Suite Accounts Payable | AP Automation | ERP | n/a | 2016 | 2016 |
In 2016, Marsh United Kingdom implemented Oracle e-Business Suite Accounts Payable as part of an Oracle R12 deployment that extended to group entities including Oliver Wyman Group companies in Malaysia, Indonesia, Belgium and Netherlands. The implementation targeted AP Automation capabilities to standardize invoice handling and statutory e-tax processes across regional finance teams.
Configuration work included Oracle R12 modules etax, Accounts Payables, Accounts Receivable, Fixed Assets and General Ledger, with explicit configuration of Accounts Payables functionality to support invoice capture, matching and ledger posting workflows. The solution design incorporated Kofax Markview for document management and image capture, and a data migration solution was built to support procure to pay, order to cash and record to report cutovers.
Integrations centered on the Oracle R12 suite and Kofax Markview, with migration pipelines delivering transactional and master data into the new AP ledger instance. Operational scope covered finance functions including accounts payable, accounts receivable, fixed assets and general ledger across the specified regional entities, aligning statutory tax handling through the etax module.
Governance and delivery were led by a lead business functional analyst who owned module configuration and the data migration approach, coordinating functional requirements and cutover sequencing for the regional rollouts. The narrative focuses on system architecture, module configuration, document management integration and cross-border finance coverage rather than implementation outcomes.
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AR Automation | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2013 | 2013 |
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ERP Financial | ERP |
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2021 | 2021 |
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Expense Management | ERP |
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2013 | 2013 |
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Marsh United Kingdom HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday HCM | Core HR | HCM | n/a | 2018 | 2018 |
In 2018 Marsh United Kingdom implemented Workday HCM for Core HR, establishing a centralized human capital management foundation to support HRM processes across EMEA. The implementation focused on Core HR capabilities, configuring employee records, position management, and manager self service to standardize HR data and workflows for HR and people managers.
Workday HCM was provisioned with operational support structures that included a designated first point of contact for technical issues, upskilling programs for EMEA HR colleagues and people managers, and routine audit and mass upload processes to maintain data integrity. The configuration supported monthly and ad hoc reporting workflows, with routine data quality checks performed to ensure consistency for global reporting.
Project involvement included contributions to global project plans for change management, testing, data migration, and communications, and hands on execution of data migration activities and mass upload changes where required. Testing and validation workstreams and communications initiatives were used to coordinate deployments and manager enablement across the rollout scope.
Governance was enforced through periodic audit reviews, data quality routines, and defined reporting responsibilities, while process transformation emphasized manager enablement and operationalizing HRM modules. The implementation positioned Marsh United Kingdom Workday HCM Core HR to provide a single source of HR data for HR operations, reporting, and ongoing people management activities.
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Recruiting Chatbot | HCM |
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2020 | 2020 |
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Marsh United Kingdom ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ebix | Legacy | eBix eGlobal | Insurance ERP | ERP Services and Operations | n/a | 2011 | 2011 |
In 2011, Marsh United Kingdom implemented eBix eGlobal, an Insurance ERP, to support its UK broking operations and London market placement workflows. The deployment targeted placement orchestration and broking transaction handling within Marsh's UK business, aligning the application with market submission and placement processes common to London and Lloyd's-facing desks.
The implementation emphasized broking and placement capabilities, with configuration centered on placement matching, electronic placement orchestration, and broker transaction records. eBix eGlobal was applied to manage policy placement lifecycles and market facing submission workflows, functions that are consistent with Insurance ERP functional terminology and broking operational requirements.
Marsh was a user of Ebix's London electronic placement platform Qatarlyst prior to publicly stopping use in 2013, Qatarlyst being a placement and placement matching initiative focused on the London market and Lloyd's related workflows. Source references cite Qatarlyst rather than eBix eGlobal directly, therefore eBix eGlobal usage for broking and placement processes at Marsh is an inference based on the cited Ebix placement activity in the London market and Lloyd's workflows.
Governance for the implementation would have required alignment with London market placement protocols and Lloyd's market procedures, applying workflow controls and broker operating rules across Marsh's placement and broking teams. Marsh publicly ceased use of the Ebix London placement platform Qatarlyst in 2013, indicating a subsequent change in electronic placement tooling for its London and Lloyd's related workflows.
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Marsh United Kingdom Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2018 | 2018 |
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PBX, VoiP and Phone Systems | Collaboration |
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2011 | 2011 |
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Marsh United Kingdom Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Digital Signing | Content Management |
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2021 | 2021 |
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Marsh United Kingdom CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center, Customer Experience | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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Customer Engagement | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2017 | 2017 |
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Marsh United Kingdom ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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Marsh United Kingdom PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2020 | 2020 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Marsh United Kingdom PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2018 | 2018 |
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Marsh United Kingdom IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Marsh United Kingdom CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Marsh United Kingdom
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Financial Officer | CXO | Finance | |
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Finance Director | Director | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Head of Tax Insurance | Director | Finance | |
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Global Practice Leader - Insurance Regulatory & Tax | Manager | Finance | |
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Voice & Call Centre Engineer, VP EMEA Voice | VP | Customer Service | |
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UK Client Service Leader, Corporate | Manager | Customer Service | |
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Head Of Client Service, Power. SVP | Director | Customer Service | |
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Senior Vice President- Client Engagement Manager | VP | Customer Service | |
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Client Executive | CXO | Customer Service | |
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Client Director | Director | Customer Service | |
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IT Director | Director | IT | |
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SVP, Global HR Leader | VP | HR | |
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UK Controller Central | Director | Finance | |
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Global Enterprise Architecture Director | Director | IT | |
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Head of FP&A | Director | Finance | |
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Head of FP&A, Marsh UK & Ireland | Director | Finance | |
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Senior Vice President - Data & Analytics | VP | IT | |
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Senior Vice President, Data and Analytics | VP | IT | |
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Apps Being Evaluated by Marsh United Kingdom Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Marsh United Kingdom IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Marsh United Kingdom digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Marsh United Kingdom Technographics
Marsh United Kingdom is a Insurance organization based in United Kingdom,
with around 3000 employees and annual revenues of $800.0 million.
Marsh United Kingdom operates a diverse technology stack with applications such as
Oracle e-Business Suite Accounts Payable, Workday HCM and eBix eGlobal,
covering areas like AP Automation, Core HR and Insurance ERP.
Marsh United Kingdom has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and Ebix.
Marsh United Kingdom recently adopted applications including
Oracle Cloud ERP in 2021, DocuSign eSignature in 2021 and ServiceNow PPM in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Marsh United Kingdom’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Marsh United Kingdom’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Marsh United Kingdom technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.