Dubai, x,
United Arab Emirates
Masafi LLC Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Masafi LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1600 Masafi LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Masafi LLC has purchased the following applications: Oracle E-Business Suite for ERP Financial in 2017, FactsEAM for Enterprise Asset Management in 2020, Tawk.to for Chatbots and Conversational AI in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Masafi LLC is running and its propensity to invest more and deepen its relationship with Oracle , FACTS Computer Software House , Tawk.to or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Masafi LLC revenues, which have grown to $550.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Masafi LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle E-Business Suite | ERP Financial | ERP Financial Management | n/a | 2017 | 2018 |
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ERP Financial | ERP Financial Management |
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2019 | 2019 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FACTS Computer Software House | Legacy | FactsEAM | Enterprise Asset Management | ERP Services and Operations | n/a | 2020 | 2020 |
Masafi LLC implemented FactsEAM in 2020 to centralize asset records and maintenance processes across its UAE production sites. The deployment used FactsEAM, an Enterprise Asset Management application from FACTS Computer Software House, to manage production-site equipment, maintenance scheduling, and asset tracking as reflected on the vendor client roster and product information. Module usage is inferred from the vendor’s FactsEAM product descriptions and client listing, pointing to configuration for an asset register, preventive maintenance scheduling, and work order management.
The implementation targeted operational functions including maintenance operations, plant engineering, and site operations, consolidating equipment master data into a single asset registry and introducing standardized maintenance workflows and scheduling capabilities. Typical Enterprise Asset Management capabilities applied include equipment serial and location tracking, maintenance task sequencing, and work order lifecycle orchestration, aligned to the vendor’s FactsEAM functionality. Governance emphasis appears to be on centralizing record ownership, standardizing maintenance planning processes, and establishing role based access and approval flows for maintenance execution within Masafi’s UAE sites.
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Food and Beverage ERP | ERP Services and Operations |
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2017 | 2018 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Survey and Questionnaire | Collaboration |
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2020 | 2020 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce | eCommerce |
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2019 | 2019 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Warehouse Management | SCM |
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2017 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2021 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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| Date | Company | Status | Vendor | Product | Category | Market |
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