Alcobendas, 28108,
Spain
Masmovil Spain Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Masmovil Spain and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Masmovil Spain employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Masmovil Spain has purchased the following applications: BySide Cloud Contact Centre for Call Center in 2015, Dynatrace APM for Application Performance Management in 2016, JavaServer Faces for Apps Development in 2013 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Masmovil Spain is running and its propensity to invest more and deepen its relationship with BySide , Dynatrace , Oracle or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Masmovil Spain revenues, which have grown to $2.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Masmovil Spain intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| BySide | Legacy | BySide Cloud Contact Centre | Call Center | CRM | n/a | 2015 | 2015 |
In 2015 Masmovil Spain implemented BySide Cloud Contact Centre as a Call Center application to support sales operations and increase online-to-call conversions. The deployment focused on BySide provided lead management and contact centre capabilities including Click2Call, agent desktop workflows, inbound and outbound routing, session-based lead activation, and reporting components aligned with Call Center functional expectations.
BySide Cloud Contact Centre was used to capture web leads and route click-to-call sessions from MásMóvil’s online channels into sales agent queues, aligning operationally with lead activation workflows cited on BySide's testimonial page. The implementation targeted sales operations across Spain, unifying online lead capture with contact centre session handling and agent-facing lead management to improve conversion pathways and standardize contact handling across sales teams.
|
ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dynatrace | Legacy | Dynatrace APM | Application Performance Management | ITSM | n/a | 2016 | 2016 |
|
PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | JavaServer Faces | Apps Development | PaaS | n/a | 2013 | 2013 |
|
CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Application Firewalls (WAF) | CyberSecurity |
|
2021 | 2021 |
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