Dois Vizinhos, 85660-000,
Brazil
Master Monitoramento 24 Horas Brazil Technographics
Master Monitoramento 24 Horas Brazil Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Master Monitoramento 24 Horas Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Master Monitoramento 24 Horas Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Master Monitoramento 24 Horas Brazil has purchased the following applications: Visa Authorize.Net for Payment Processing in 2020, Secretaria Naty for CRM in 2024, Rocket.chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Master Monitoramento 24 Horas Brazil is running and its propensity to invest more and deepen its relationship with Visa , Secretaria Naty , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Master Monitoramento 24 Horas Brazil revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Master Monitoramento 24 Horas Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Master Monitoramento 24 Horas Brazil Tech Stack and Enterprise Applications
Master Monitoramento 24 Horas Brazil ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Visa | Legacy | Visa Authorize.Net | Payment Processing | ERP | n/a | 2020 | 2020 |
|
Master Monitoramento 24 Horas Brazil CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Secretaria Naty | Legacy | Secretaria Naty | CRM | CRM | n/a | 2024 | 2024 |
In 2024, Master Monitoramento 24 Horas implemented Secretaria Naty to centralize WhatsApp-based customer service for its security-monitoring operations in Brazil. The implementation positions Secretaria Naty as the company CRM for handling customer interactions and client intake across its monitoring and response business functions.
The deployment emphasized conversational automation and queue management, using Secretaria Naty’s WhatsApp conversational chatbot and contact-queue features to automate routine client interactions and triage incoming service requests. Configuration work focused on message routing, automated response flows, and operator handoff rules consistent with CRM conversational workflows, adapting the system to the scale of a 50-person professional services firm operating in a single country.
Operational coverage included customer service and field operations coordination for security monitoring, with Secretaria Naty integrated as the primary WhatsApp channel for client contacts. A public review on the Secretaria Naty site in March 2024 reports the system "is functioning as desired" and notes helpful vendor support, indicating successful initial rollout and vendor-led issue resolution while governance settled around conversational queue ownership and response SLAs.
|
|
|
|
|
Tag Management | CRM |
|
2020 | 2020 |
|
Master Monitoramento 24 Horas Brazil AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Rocket.chat | Legacy | Rocket.chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
|
Master Monitoramento 24 Horas Brazil Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application, Web and Enterprise Search | Content Management |
|
2020 | 2020 |
|
|
|
|
|
Content Management | Content Management |
|
2019 | 2019 |
|
Master Monitoramento 24 Horas Brazil eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
eCommerce Fraud Protection | eCommerce |
|
2018 | 2018 |
|
Master Monitoramento 24 Horas Brazil IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2019 | 2019 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2019 | 2019 |
|
Master Monitoramento 24 Horas Brazil CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Sockets Layer (SSL) | CyberSecurity |
|
2023 | 2023 |
|
IT Decision Makers and Key Stakeholders at Master Monitoramento 24 Horas Brazil
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Master Monitoramento 24 Horas Brazil Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||