AI Buyer Insights:

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Master Monitoramento 24 Horas Brazil Tech Stack and Enterprise Applications

Master Monitoramento 24 Horas Brazil ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Visa Legacy Visa Authorize.Net Payment Processing ERP n/a 2020 2020
Master Monitoramento 24 Horas Brazil CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secretaria Naty Legacy Secretaria Naty CRM CRM n/a 2024 2024
In 2024, Master Monitoramento 24 Horas implemented Secretaria Naty to centralize WhatsApp-based customer service for its security-monitoring operations in Brazil. The implementation positions Secretaria Naty as the company CRM for handling customer interactions and client intake across its monitoring and response business functions. The deployment emphasized conversational automation and queue management, using Secretaria Naty’s WhatsApp conversational chatbot and contact-queue features to automate routine client interactions and triage incoming service requests. Configuration work focused on message routing, automated response flows, and operator handoff rules consistent with CRM conversational workflows, adapting the system to the scale of a 50-person professional services firm operating in a single country. Operational coverage included customer service and field operations coordination for security monitoring, with Secretaria Naty integrated as the primary WhatsApp channel for client contacts. A public review on the Secretaria Naty site in March 2024 reports the system "is functioning as desired" and notes helpful vendor support, indicating successful initial rollout and vendor-led issue resolution while governance settled around conversational queue ownership and response SLAs.
Tag Management CRM 2020 2020
Master Monitoramento 24 Horas Brazil AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Rocket.chat Legacy Rocket.chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Master Monitoramento 24 Horas Brazil Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application, Web and Enterprise Search Content Management 2020 2020
Content Management Content Management 2019 2019
Master Monitoramento 24 Horas Brazil eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce Fraud Protection eCommerce 2018 2018
Master Monitoramento 24 Horas Brazil IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2019 2019
Master Monitoramento 24 Horas Brazil CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Sockets Layer (SSL) CyberSecurity 2023 2023

IT Decision Makers and Key Stakeholders at Master Monitoramento 24 Horas Brazil

First Name Last Name Title Function Department Email Phone
No data found

Apps Being Evaluated by Master Monitoramento 24 Horas Brazil Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Master Monitoramento 24 Horas Brazil IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Master Monitoramento 24 Horas Brazil digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Master Monitoramento 24 Horas Brazil Technographics
Master Monitoramento 24 Horas Brazil is a Professional Services organization based in Brazil, with around 50 employees and annual revenues of $1.0 million.
Master Monitoramento 24 Horas Brazil operates a diverse technology stack with applications such as Visa Authorize.Net, Secretaria Naty and Rocket.chat, covering areas like Payment Processing, CRM and Chatbots and Conversational AI.
Master Monitoramento 24 Horas Brazil has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Visa, Secretaria Naty and Rocket.chat.
Master Monitoramento 24 Horas Brazil recently adopted applications including Secretaria Naty in 2024, GlobalSign SSL RSA in 2023 and Plesk Web Hosting in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Master Monitoramento 24 Horas Brazil’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Master Monitoramento 24 Horas Brazil’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Master Monitoramento 24 Horas Brazil technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.