Palmer, 99645, AK,
United States
Matanuska-Susitna Borough Technographics
Matanuska-Susitna Borough Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matanuska-Susitna Borough and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 300 Matanuska-Susitna Borough employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matanuska-Susitna Borough has purchased the following applications: Tyler New World Benefits for Benefits Administration in 2004, Microsoft 365 for Collaboration in 2022, Google Custom Search for Application, Web and Enterprise Search in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matanuska-Susitna Borough is running and its propensity to invest more and deepen its relationship with Tyler Technologies , KnowBe4 , eso or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matanuska-Susitna Borough revenues, which have grown to $36.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matanuska-Susitna Borough intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matanuska-Susitna Borough Tech Stack and Enterprise Applications
Matanuska-Susitna Borough HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tyler Technologies | Legacy | Tyler New World Benefits | Benefits Administration | HCM | n/a | 2004 | 2004 |
In 2004, Matanuska-Susitna Borough implemented Tyler New World Benefits in Alaska to centralize Benefits Administration across HR and payroll operations. The borough operated Tyler New World ERP alongside Time & Attendance, indicating the benefits module was embedded within a broader HR and payroll workflow.
Tyler New World Benefits was configured to manage core Benefits Administration workflows, including employee enrollment lifecycle management, eligibility tracking, and payroll deduction processing. The implementation aligned benefits enrollment with payroll deduction feeds to support automated withholding and reporting, and emphasized event-driven eligibility and enrollment processing consistent with municipal benefits administration practices.
Operational coverage included municipal HR, payroll, and utility billing units within the borough government, with integrations linking Tyler New World Benefits to the Time & Attendance system and the broader Tyler New World ERP to create unified HR-payroll data flows. This integration supported administrative consolidation and process standardization across borough departments in Alaska.
Governance centered on centralizing benefits workflows within HR and standardizing enrollment and deduction approval processes to reduce manual handoffs. The deployment was positioned to streamline payroll and to reduce utility billing processing time from days to hours.
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Learning and Development | HCM |
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2020 | 2020 |
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Workforce Scheduling | HCM |
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2017 | 2017 |
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Matanuska-Susitna Borough Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
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Matanuska-Susitna Borough Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Custom Search | Application, Web and Enterprise Search | Content Management | n/a | 2011 | 2011 |
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Web Content Management | Content Management |
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2010 | 2010 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Matanuska-Susitna Borough CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2022 | 2022 |
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Marketing Analytics | CRM |
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2025 | 2025 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2022 | 2022 |
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Matanuska-Susitna Borough ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2014 | 2014 |
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Matanuska-Susitna Borough PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2018 | 2018 |
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Matanuska-Susitna Borough IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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Matanuska-Susitna Borough CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2018 | 2018 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2011 | 2011 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2018 | 2018 |
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IT Decision Makers and Key Stakeholders at Matanuska-Susitna Borough
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Matanuska-Susitna Borough Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||