Matratzen Concord Technographics
Matratzen Concord Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matratzen Concord and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1400 Matratzen Concord employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matratzen Concord has purchased the following applications: SMF Stealth ERP for Retail Management in 2020, LiveChat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matratzen Concord is running and its propensity to invest more and deepen its relationship with SMF GmbH , LiveChat, Inc. , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matratzen Concord revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matratzen Concord intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matratzen Concord Tech Stack and Enterprise Applications
ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SMF GmbH | Legacy | SMF Stealth ERP | Retail Management | ERP Services and Operations | n/a | 2020 | 2021 |
In 2020, Matratzen Concord implemented SMF Stealth ERP from SMF GmbH as a Retail Management platform to consolidate core retail operations across its German store network. The deployment was positioned to support point of sale, inventory control and merchandise management processes, reflecting SMF GmbHs role as a longstanding IT partner for retail customers in Germany.
The SMF Stealth ERP implementation centers on retail and merchandising functions including POS transaction processing, centralized inventory visibility, assortment and merchandise planning, replenishment workflows and pricing and promotion configurations. SMF Stealth ERP was configured to provide a single merchandise repository and standardize store operational workflows, aligning merchandising and store execution capabilities with centralized control.
Integrations implemented as part of the rollout focused on real time POS connectivity and inventory synchronization between stores and the central system, plus interfaces to head office order and stock management processes. Operational scope covered store operations, merchandising and inventory planning teams within Matratzen Concord, supporting day to day retail execution across its German footprint.
Governance emphasized centralized merchandise governance and standardized operational procedures, with SMF GmbH documented as the vendor partner supporting ongoing retail management processes. The narrative reflects a platform-level implementation of SMF Stealth ERP within the Retail Management category for Matratzen Concord in 2020.
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
|
2017 | 2017 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2022 | 2022 |
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Tag Management | CRM |
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2017 | 2017 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2000 | 2000 |
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IT Decision Makers and Key Stakeholders at Matratzen Concord
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Matratzen Concord Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||