Detroit, 48201, MI,
United States
Matrix Human Services Technographics
Matrix Human Services Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matrix Human Services and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 640 Matrix Human Services employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matrix Human Services has purchased the following applications: Intuit Quickbooks Enterprise for ERP Financial in 2013, WooCommerce for eCommerce in 2021, Automattic Jetpack CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matrix Human Services is running and its propensity to invest more and deepen its relationship with Intuit , Automattic , DreamHost or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matrix Human Services revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matrix Human Services intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matrix Human Services Tech Stack and Enterprise Applications
Matrix Human Services ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Quickbooks Enterprise | ERP Financial | ERP | x | 2013 | 2013 |
In 2013, Matrix Human Services implemented Intuit Quickbooks Enterprise to support core ERP Financial functions across its finance and administrative teams. The deployment targeted transactional accounting and document workflows, enabling staff to create and modify invoices, reports, memos, letters and financial statements using QuickBooks alongside standard office productivity tools.
The Intuit Quickbooks Enterprise implementation delivered ERP Financial capabilities aligned with general ledger, accounts receivable and accounts payable workflows and routine financial reporting. Operational coverage centered on central finance and program administration, with configuration work focused on document templates, report exports and spreadsheet based reconciliations to support accounting and programmatic reporting processes.
|
Matrix Human Services eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WooCommerce | eCommerce | eCommerce | n/a | 2021 | 2021 |
In 2021 Matrix Human Services deployed WooCommerce 5.5, using the Automattic product to add eCommerce capability to its public website. The implementation places WooCommerce as the primary eCommerce storefront and transaction layer within the organization’s WordPress site, enabling site-native commerce workflows under the website domain. This deployment is explicitly a WordPress plugin implementation of WooCommerce 5.5 rather than a standalone hosted storefront.
The configuration leverages category-aligned modules typical of WooCommerce, including product catalog management, shopping cart and checkout flows, and order management tied to WordPress content and site administration. Operational scope is the public-facing website and associated online transaction functions, with web operations and site administrators responsible for ongoing content and commerce configuration. Governance is organized around site-level administration and WordPress content workflows, preserving the website as the control plane for eCommerce functionality.
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Matrix Human Services CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Matrix Human Services deployed Automattic Jetpack CRM as its CRM on its public website. The implementation embeds Automattic Jetpack CRM into the site to capture web form submissions and centralize constituent contact records for online intake and outreach workflows.
Automattic Jetpack CRM is configured to provide category-standard CRM capabilities, including a centralized contact database, tagging and segmentation, activity logging, and email outreach automation to manage web-originated interactions. The deployment ties the application name Automattic Jetpack CRM directly to the CRM business function of constituent relationship management and engagement tracking.
Operational scope centers on website-driven intake and constituent outreach, consolidating site-sourced contacts into the CRM for follow-up by client services and community engagement teams. Governance is organized around application-level ownership, with form capture and CRM record management instrumented on the site to support ongoing constituent communications and case intake processes.
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Matrix Human Services IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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|
|
|
Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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IT Decision Makers and Key Stakeholders at Matrix Human Services
Apps Being Evaluated by Matrix Human Services Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||