Matrix Medical Network
9201 E Mountain View Rd Suite 220,
Scottsdale, 85258, AZ,
United States
Scottsdale, 85258, AZ,
United States
1 877-564-3627
Healthcare
Matrix Medical Network Technographics
Matrix Medical Network Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Matrix Medical Network and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Matrix Medical Network employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Matrix Medical Network has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2013, Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2016, IBM Netezza Data Warehouse for Data Warehouse in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Matrix Medical Network is running and its propensity to invest more and deepen its relationship with Oracle , Salesforce , IBM or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Matrix Medical Network revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Matrix Medical Network intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Matrix Medical Network Tech Stack and Enterprise Applications
Matrix Medical Network ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2013 | 2014 |
In 2013, Matrix Medical Network implemented Oracle NetSuite ERP as their ERP Financial application to centralize core financial operations and close orchestration. The deployment focused on corporate finance, bringing general ledger, accounts payable, accounts receivable, and period close workflows into a single ERP Financial platform.
Oracle NetSuite ERP was configured to automate transaction processing, recurring journal entries, reconciliations, and period-end task sequencing, leveraging role based access controls and standardized chart of accounts structures. Configuration emphasized automation of intercompany accounting and close orchestration to reduce manual reconciliation and handoffs.
The program included integrations to operational systems and billing platforms to feed transactional data into the general ledger and streamline subledger to ledger posting. Operational coverage centered on the finance organization and related operational teams responsible for billing, collections, and vendor payments.
Governance changes established centralized month end close ownership and standardized close checklists, shifting routine transaction management into system driven workflows and freeing finance staff from repetitive reconciliations. Process restructuring enabled finance resources to be redeployed toward higher value financial planning and analysis activities.
Implementation and the supporting integrations reduced month end close times and freed high value resources to focus on strategic finance initiatives instead of managing day to day transactions, with Oracle NetSuite ERP serving as the single ERP Financial backbone for corporate finance.
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Matrix Medical Network ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | n/a | 2016 | 2016 |
In 2016, Matrix Medical Network implemented Salesforce Field Service (ex ClickSoftware) to orchestrate its Field Service Management operations across a large, distributed clinical workforce. The deployment was applied to daily scheduling and dispatch for 2,000 clinicians operating across 45 states, aligning the Salesforce Field Service (ex ClickSoftware) application to the companys house call assessment business and Medicare risk adjustment initiatives.
The implementation focused on core Field Service Management capabilities, including advanced scheduling and dispatch, mobile workforce management, work order orchestration, appointment optimization, and resource allocation. Configuration emphasized clinician routing and capacity planning to support a rapid scale from 135,000 visits to 700,000 visits for HEDIS and Medicare risk adjustment work, and the project documentation links the ClickSoftware implementation to a 30 percent increase in clinical productivity from 4.0 house calls per day to 5.2.
Operational coverage extended across five call center locations split among three internal sites in AZ, FL, and TX, and two external vendor sites, with the Salesforce Field Service implementation coordinating scheduling and dispatch workflows across those call centers and vendor partners. The rollout supported expansion of the clinical network from 200 providers to 2,000 providers and centralized work order orchestration for remote clinicians, preserving single system control for field operations and appointment assignment.
Governance and process changes accompanied the technical implementation, including new service contract strategies incorporating 1099 engagements and part time clinician models to optimize cost structure. Matrix Medical Network retained direct P&L responsibility and used reported KPIs and progress metrics from Salesforce Field Service to inform C Suite oversight and strategic decision making.
Explicit outcomes tied to the implementation were substantial and documented, including growth in house call assessment EBITA from 20 million to 70 million, a 16 percent decrease in clinical cost per house call attributed to service contract and operational changes, and increased house call production volume and clinician productivity following the Salesforce Field Service deployment. Matrix Medical Network Salesforce Field Service (ex ClickSoftware) Field Service Management supported clinical operations, call center coordination, and enterprise level scheduling governance across the organization.
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Matrix Medical Network Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Netezza Data Warehouse | Data Warehouse | Analytics and BI | n/a | 2016 | 2016 |
In 2016, Matrix Medical Network implemented IBM Netezza Data Warehouse. Matrix Medical Network deployed IBM Netezza Data Warehouse as an enterprise Data Warehouse to consolidate clinical and administrative data and to provide a single analytic store supporting care management, population health, and operational reporting functions.
The implementation centered on configuration of the IBM Netezza Data Warehouse for high throughput SQL analytics and bulk data ingestion. Standard Data Warehouse modules were provisioned, including ETL pipelines and staging layers, dimensional modeling for data marts, and SQL-based analytics to support ad hoc queries and scheduled reporting.
Operational integration focused on ingesting clinical and administrative feeds, claims and payer data streams, and business intelligence consumers without naming specific source vendors. The solution was positioned to serve clinical operations, care management teams, and finance and reporting stakeholders across the enterprise.
Governance workstreams included establishing data stewardship, role-based access controls, ETL orchestration and change control for schema evolution. Operational processes emphasized data quality validation in staging, automated loads into analytic schemas, and controlled access for BI and analytics users.
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Matrix Medical Network Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2021 | 2021 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Matrix Medical Network Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2021 | 2021 |
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Matrix Medical Network eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2020 | 2020 |
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Matrix Medical Network CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Caller ID | CRM |
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2018 | 2018 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2017 | 2017 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Matrix Medical Network PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Matrix Medical Network IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Data Warehouse Appliance | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Matrix Medical Network
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
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Chief Operations Officer | CXO | Finance | |
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Vice President, Corporate Finance | VP | Finance | |
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Accounts Receivable Specialist | Manager | Finance | |
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AR/Claims Manager | Manager | Customer Service | |
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Senior Director of Finance, Corporate Controller | Director | Finance | |
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VP, Planning & Business Operations | VP | Operations | |
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Operations Director - Care Center | Director | Finance | |
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Vice President Of Customer Relations | VP | Customer Service | |
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Director Of Operations | Director | Finance | |
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CIO | CXO | Finance | |
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Senior Director, Enterprise Data Architecture | Director | IT | |
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IT Director | Director | IT | |
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IT Engineering Manager | Manager | IT | |
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Apps Being Evaluated by Matrix Medical Network Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Matrix Medical Network IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Matrix Medical Network digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Matrix Medical Network Technographics
Matrix Medical Network is a Healthcare organization based in United States,
with around 5000 employees and annual revenues of $1.00 billion.
Matrix Medical Network operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Salesforce Field Service (ex ClickSoftware) and IBM Netezza Data Warehouse,
covering areas like ERP Financial, Field Service Management and Data Warehouse.
Matrix Medical Network has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Salesforce and IBM.
Matrix Medical Network recently adopted applications including
Zoom in 2021, Microsoft 365 in 2021 and DocuSign eSignature in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Matrix Medical Network’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Matrix Medical Network’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Matrix Medical Network technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.