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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Matt's Automotive Service Center Tech Stack and Enterprise Applications

Matt's Automotive Service Center ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tekmetric Legacy Tekmetric Shop Management Shop Management ERP Services and Operations n/a 2021 2021
In 2021, Matt's Automotive Service Center deployed Tekmetric Shop Management to consolidate shop-level operations and formalize front-office workflows at the Columbia Heights location and across its broader service footprint. Tekmetric Shop Management is used as the primary Shop Management application to support daily shop coordination, customer communications, and transaction tracking under the store level Guest Experience Manager and assistant operations leadership. Tekmetric Shop Management was configured to manage core shop functions including estimate creation and build and sell estimate workflows, appointment and schedule management, bay workflow orchestration, parts and inventory control, core and return handling, and point-of-sale flagging and receipt tracking. Configuration focused on aligning Tekmetric workflows with the store responsibilities documented for the Guest Experience Manager, specifically guest touch points, workflow throughput, inventory controls, and margin oversight. The Tekmetric deployment operates alongside a set of explicitly named operational systems, integrating functionally with the Shoploaner Fleet Management System for loaner vehicle logistics, Trainual as the learning management and SOP repository, Shopgenie for customer retention and CRM interactions, Slack for internal operational communications, Uber for Business for third party loaner transport coordination, and Microsoft Office Suite for email and document workflows. Tekmetric is the central Shop Management node coordinating customer updates to guests, communications to district and operations managers, and data used by controllers and owners for operational visibility. Governance for the Tekmetric implementation is exercised through the Guest Experience Manager role which manages schedules, workflow adherence, inventory and purchase compliance, and daily guest communications across platforms. Operational discipline is reinforced by bi-monthly one on ones, daily and weekly meetings, and quarterly management trainings linked to Trainual procedures, ensuring that Tekmetric-supported processes map directly to the company’s documented service delivery and store management practices.

IT Decision Makers and Key Stakeholders at Matt's Automotive Service Center

First Name Last Name Title Function Department Email Phone
Owner & Founder CXO Operations
Controller Director Finance
District Manager Manager Operations
Operations Manager Manager Operations

Apps Being Evaluated by Matt's Automotive Service Center Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Matt's Automotive Service Center IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Matt's Automotive Service Center digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Matt's Automotive Service Center Technographics
Matt's Automotive Service Center is a Automotive organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Matt's Automotive Service Center operates a diverse technology stack with applications such as Tekmetric Shop Management, covering areas like Shop Management.
Matt's Automotive Service Center has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Tekmetric.
Matt's Automotive Service Center recently adopted applications including Tekmetric Shop Management in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Matt's Automotive Service Center’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Matt's Automotive Service Center’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
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