AI Buyer Insights:

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Max Contact Tech Stack and Enterprise Applications

Max Contact ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Sage Legacy Sage Intacct ERP Financial ERP n/a 2023 2023
Max Contact AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Deepgram Legacy Deepgram Speech to Text Speech Recognition AI AI-Powered Application n/a 2024 2024
In 2024, MaxContact integrated Deepgram Speech to Text into its cloud contact-centre platform, establishing a Speech Recognition AI capability to support compliance, agent coaching, and analytics. The deployment targeted MaxContact's UK contact-center and CRM space and positioned Deepgram Speech to Text as the central transcription engine for voice interaction capture and analysis. The implementation configured Deepgram Speech to Text to deliver high-fidelity transcriptions that feed the companys speech analytics and quality assurance workflows. Functional capabilities implemented included automated transcription for compliance review, transcript indexing for analytics, and transcript-based inputs to agent training processes, with configuration focused on accuracy and throughput rather than on-premise infrastructure. Deepgram Speech to Text was integrated with MaxContacts cloud contact-centre platform and CRM systems to populate analytics pipelines and compliance repositories, enabling faster insight delivery to customers. Operational governance was adjusted to incorporate transcript review and analytics-driven coaching workflows, and the rollout covered the UK contact-center operational footprint. The program resulted in materially higher transcription accuracy and faster insights for customers, improving compliance monitoring, agent training, and analytics readiness.
Max Contact Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft 365 Collaboration Collaboration n/a 2016 2016
Collaboration Collaboration 2022 2022
Online Meeting Scheduling Collaboration 2024 2024
Max Contact Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2022 2022
Max Contact CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2017 2017
Marketing Analytics CRM 2023 2023
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2024 2024
Marketing Automation, Sales Engagement CRM 2024 2024
Sales Automation, CRM, Sales Engagement CRM 2024 2024
Tag Management CRM 2020 2020
Max Contact ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2024 2024
IT Service Management ITSM 2023 2023
Max Contact PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Max Contact IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2022 2022
Max Contact CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2024 2024

IT Decision Makers and Key Stakeholders at Max Contact

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Max Contact Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Max Contact IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Max Contact digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Max Contact Technographics
Max Contact is a Professional Services organization based in United Kingdom, with around 100 employees and annual revenues of $10.0 million.
Max Contact operates a diverse technology stack with applications such as Sage Intacct, Deepgram Speech to Text and Microsoft 365, covering areas like ERP Financial, Speech Recognition AI and Collaboration.
Max Contact has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Sage, Deepgram and Microsoft.
Max Contact recently adopted applications including Deepgram Speech to Text in 2024, Calendly in 2024 and MailerLite in 2024, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Max Contact’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Max Contact’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Max Contact technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.