AI Buyer Insights:

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Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Maxim Crane Works, L.P. Tech Stack and Enterprise Applications

Maxim Crane Works, L.P. ERP
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IBM Legacy IBM AS/400 ERP Financial ERP n/a 2019 2019
In 2019, Maxim Crane Works, L.P. deployed IBM AS/400 as its ERP Financial application. The implementation focused on centralizing financial processing and contract administration for the largest crane rental operator in the United States. The IBM AS/400 deployment configured core financial workflows including day to day invoice processing, billing and accounts receivable functionality, contract creation and daily insurance administration. Maxim leveraged IBM AS/400 alongside Microsoft Excel and other accounting programs for transactional entry and reporting, reflecting a mixed client toolset used by billing and contracts staff. Standard ERP Financial capabilities such as general ledger posting and contract record management were aligned with operational billing tasks. Operational scope covered the Northern Kentucky billing and contracts administration office while the application supported finance and contracts teams across more than 50 nationwide locations. The system provided transaction support and information to managers and employees consistent with the listed responsibilities for Billing Assistant and Contracts Administrator roles. Deployment usage emphasized day to day processing and centralized access to contract and insurance records for site and corporate finance personnel. Governance centered on daily processing routines with defined responsibilities for invoice handling, contract creation and insurance record maintenance. Staff skills emphasized strong Microsoft Excel proficiency and AS400 experience for operational accuracy and reporting. The IBM AS/400 ERP Financial implementation therefore centralized transaction processing and contract administration within Maxim Crane Works, L.P.'s corporate finance and contracts function.
Maxim Crane Works, L.P. AI-Powered Application
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ChatSupport Legacy ChatSupport Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, Maxim Crane Works, L.P. deployed ChatSupport Live Chat to its public website. The deployment positions ChatSupport Live Chat as the customer-facing conversational interface, categorized under Chatbots and Conversational AI, and directly tied to web channel engagement on the company site. The implementation uses an embedded live chat widget and standard conversational modules including real-time messaging, session-based lead capture, and canned response libraries. Configuration emphasizes visitor detection and chat routing to internal agents, and is configured to collect pre-chat contact information to support follow up and case creation workflows. Operational coverage is focused on the corporate website and supports customer support and sales lead capture functions. Governance elements evident in the implementation align with chat routing rules, standardized response templates, and escalation workflows to ensure consistent handling across support and commercial teams.
Maxim Crane Works, L.P. eCommerce
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Automattic Legacy WooCommerce eCommerce eCommerce n/a 2016 2016
In 2016, Maxim Crane Works, L.P. implemented WooCommerce on its public website. The deployment uses WooCommerce from Automattic as the company's eCommerce solution to provide customer-facing storefront and transactional capabilities. The implementation embeds the WooCommerce application into the site-level WordPress content management environment, enabling standard eCommerce modules such as product catalog and product pages, shopping cart and checkout workflows, and order management. The configuration is extensible through plugins for payment routing, tax and shipping rules, and inventory synchronization, aligning with common eCommerce operational patterns for online sales and customer self-service. Operational coverage centers on the public web channel, supporting sales and customer-facing functions through the website. Governance for the installation is likely focused on plugin lifecycle management, theme and platform updates, and security patching to maintain PCI and platform hygiene, consistent with typical WooCommerce operational practices.
Maxim Crane Works, L.P. CRM
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Marketing Automation CRM 2021 2021
Maxim Crane Works, L.P. IaaS
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Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Maxim Crane Works, L.P.

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Maxim Crane Works, L.P. Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Maxim Crane Works, L.P. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Maxim Crane Works, L.P. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Maxim Crane Works, L.P. Technographics
Maxim Crane Works, L.P. is a Construction and Real Estate organization based in United States, with around 2600 employees and annual revenues of $887.0 million.
Maxim Crane Works, L.P. operates a diverse technology stack with applications such as IBM AS/400, ChatSupport Live Chat and WooCommerce, covering areas like ERP Financial, Chatbots and Conversational AI and eCommerce.
Maxim Crane Works, L.P. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as IBM, ChatSupport and Automattic.
Maxim Crane Works, L.P. recently adopted applications including ChatSupport Live Chat in 2021, Salesforce Marketing Cloud in 2021 and GoDaddy in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Maxim Crane Works, L.P.’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Maxim Crane Works, L.P.’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Maxim Crane Works, L.P. technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.